Search Residences in Hanwood

"Friendly staff, rooms a bit dated, good selection at breakfast "

"Nice room, comfortable bed and a minutes walk from the shops - perfect! "

"The breakfast was great and the staff were very friendly 😀 "

"Arrival- staff were helpful: My room was too hot, so another room was found for me. Any questions I had were dealt with immediately and successfully. Parking is available (1st come - 1st served!!) but reasonable cost. Central position and near most amenities, shops, etc."

"Great value and includes breakfast !! , clean and tidy , will stay again "

"The staff there was really lovely The room we stayed in was not really kept well and the upkeep was a bit poor and it was not the cleanest. The breakfast was nice it was a breakfast buffet next door. The gym was small but decent for a workout The pool sauna and jacuzzi was amazing, steam room wasn’t working when I went though or was not set up "

"Th building is amazing or at least it will be when the renovation is finished. It will be jaw dropping. Absolutely loved this place, the setting was incredible and the first thing they started with, the most important thing, the beds so had an excellent night's sleep. Totally needs updating (I'm sure th teles were from the 2000s - at least 20 years old, but I was told that that was what they were doing, so by the end of the summer it should be done. I know where I'll be spending Xmas n new year ........... Highly recommended Stace"

"Lovely hotel in a great location. Staff are very friendly. The rooms are clean and comfortable. The bar and restaurant are very nice"

"Great facilities. Refurb on whilst we were staying but staff didn't really go the extra mile to mitigate the changes lots of hassle on check in. Asked for an invoice for business expenses as need VAT one. Hotel said they can't provide this despite the fact I have one from another Holiday Inn I stayed at 3 days ago on the same trip (also booked through Hotels.com). Asked for a credit card for room security expenses in case of damage - again the earlier Holiday Inn from the same trip didn't need this so seems to be different protocols between hotels in the chain? Hotel were also complicated about using pool. Can't use it after check out and this wasn't communicated on check in so worth being aware of this limitation. They did extend check out to allow this so resolved in the end but worth being aware of. "