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"Very friendly and helpful staff. Right in the centre if town. Better if you come by train rather than car!"

"Beautiful place, great spa facilities, friendly staff"

"Excellent staff. Great location Clean and tidy bedroom "

"I booked this for my elderly mother going to her grandsons wedding . She loved it an said the owners were lovely ..my nephew an wife ended up staying there too for the wedding "

"Hotel short walk from station run by young couple keen to make a difference. Oozes character, surrounded by historic architecture and fits right in. Cafes, restaurants, pubs close at hand with lots of shopping close to hand. I nipped down a nearby alley each morning to enjoy a great riverside walk to the park and home for breakfast."

"Really nice place staff were lovely food was great breakfast was well worth the money and nice sun terrace "

"great location, clean and lovely traditional feel. parking onsite too "

"What has made this beautiful historic place so wonderful is the staff.They have made our stay so very enjoyable. They have gone above and beyond with the quality of service we received. We will be back and if you haven't been to the Prince Rupert Hotel , we highly recommend that you do if you want a first class experience. "

"Stayed here for 1 night. The staff greeted us on arrival and check-in was swift and easy. We were shown to our room and all instructions given. There was a music event on all day which was a fantastic surprise. The atmosphere was brilliant. The food was fantastic on both days. Especially the Sunday roast which was cooked to perfection with the best gravy I have ever tasted. All of the staff were hard working, attentive and polite. But a special thanks to Nick and Ella who were especially helpful. We would definitely recommend Cromwells Tap House for a stay. We will definitely be back."