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"Excellent as always. The front desk gentlemen is above and beyond. Thank you. "

"Had a fabulous stay, been many times before when it was Mercure Hotels. Had an issue on the first day, which was quickly resolved. Will stay again, when we are visiting family."

"Amazing location very helpful staff."

"Love the room we stayed in, good space , bathroom was great big bath with TV, good shower aswell, bed comfortable, view over canal was nice, had breakfast lovely, spa was a 2 min walk, garden was nice, overall excellent "

"Very good value! Large room in historic pub. Building is full of character with wonky beams and creaky floor boards, and our room had an incredible four poster bed. Everything was clean and linens were all good quality. Bathroom could use some minor retouching but was perfectly acceptable. We stayed in the peak of summer (30 degree days) and did find it was very hot and there was no fan in the room. Trade off between having the windows open to help cool off which also let in a fair amount of street noise overnight. Probably wouldn’t typically be an issue though and will stay again!"

"Fantastic service, as a lone female I asked for a room near the entrance. Not only was this sorted easily, they also showed me the room number rather than saying it out loud for people to over hear. Fantastic room, staff - highly recommend m"

"Staff were lovely "

"Property is conveniently located, very clean, good food and the staff seemed to enjoy working there. Grocery store a block away and an easy bus to catch downtown. Staff were very helpful and seemed to enjoy working there…we stayed 2 extra days as the prices were far better that anywhere closer to London"

"Great location for visiting Shrewsbury. Super friendly staff. Excellent! "