Manipulated by the UK Government to holiday 'at home' this year, this place was an emphatic reminder of why we should never again have to stay in an English hotel.
Our room - a suite on the top floor - was spacious, elegant, and beautifully decorated. It overlooked a well-kept garden, and river, complete with resident black swans.
And that was it.
The basis was there for a great experience.
Except that there was no heart or soul to the place.
The receptionists are turned away from you, facing computer screens, and are busy with administration, so you feel you are an interruption to their busy schedule. There is a hurried interaction, but no warmth.
It is made clear that you will probably struggle to be provided with the opportunity to book an evening meal.
Furthermore, it should be made clear at the point of booking that breakfast at this historic house - with its stately home veneer - is literally breakfast in a bag, collected from reception.
You bring cups down to reception from your room, view the bags containing plastic wrapped items such as croissant, and bottle of orange juice, hear the receptionist arriving outside to unlock the reception door, and fill the kettle for you to make your coffee from a nescafe sachet, and 'cup a soup' porridge.
Another mask-less staff member arrives, and begins coughing.
We hurriedly take our breakfast bags outside.
Oh, and the wi-fi connection in our room was impossible to maintain.