Hakone Holidays from £885

A quiet, clean area.

Amazing staff!! Everyone was so helpful. Clean and close to many food, markets and train stations. Will stay here again! Thank you!

We were arriving close to midnight and worried about the check in time. I had communicated with the hotel earlier about our late arrival and the response was quick. Upon arrival the doors were closed but you need to ring the bell to be let in. You pretty much did the check in yourself at the kiosk as the staff only helped when you got stuck on the kiosk. Instructions were available in the room regarding appliances usage and garbage disposal. For a family of 5, there were plenty of towels provided. 2 small beds and 3 futons on the tatami area. Sleeping on the futon was comfortable. We had 5 pieces of luggage that we managed space wise as the smaller ones you can put underneath the foot of the bed. The toilet was in a separate room away from the bathroom. We were near the TCAT station and bought the 72 hour passes from the information office inside which was very convenient and the staff also spoke English. It’s located in a residential area and despite being near the TCAT station and parking lot it was quiet in the room. Family Mart and 7-11 stores were close by. Not much restaurants as this is a residential area. The Suitengumae station of Tokyo metro was an easy walk from the accommodation.

Stunning hotel, wonderful views and absolutely exceptional service. The hotel staff is super attentive and provides excellent service!

The property was fine and the layout convenient for 2 adults + 2 teenagers however the property felt soulless and definitely more like an apartment block than hotel. The name of the property is fairly misleading as this not at Tokyo station and just that bit too far to trek with a suitcase. The closest station line Hibiya doesn't go directly to Tokyo station.