Hakone Kowakien Yunessun Holidays

Everything was as described and shown in pictures

​This was our second stay at the Aoyama Grand, and just like before, everything was perfect. We stayed in Suite 246 and loved every single detail of the room. The mid-century modern decor is exactly my style, the beds are incredibly comfortable, and the minibar is a wonderful bonus. The restaurants are all excellent, and the bar on the fourth floor has fantastic drinks, good vibes, and great music. Having said all of that, what truly makes this place special is the staff. They are professional and courteous, yet warm and friendly, always doing their best to ensure you feel completely at home. I will definitely be staying at the Aoyama Grand again on my next trip.

Very clean and stylish hotel. Accommodations like complimentary umbrellas, washer & dryer, laundry detergent, and bottled waters helped our stay in a foreign country. The staff were very professional and kind. Taking care of our luggage on checkout day also helped us enjoy one more day of travel.