Title: HAKONE Setsugetsuka Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HAKONE Setsugetsuka Ryokan with free parking, a short walk to Hakone Gora Park ![Hot springs](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/f96dfdba.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/2329da6a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath) | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/325572a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Twin Room, For 2 People, Semi Open-Air Bath | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/7875d344.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/f365b684.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HAKONE Setsugetsuka provides a peaceful escape with its indoor mineral hot spring and garden views. Travelers appreciate the convenient location near public transit, while practical amenities like free WiFi and luggage storage make for a hassle-free stay in this serene ryokan. 8.8 Excellent ## Popular amenities - 24/7 front desk - Housekeeping - Air conditioning - Parking included - Free WiFi - Restaurant £206 25 Sept - 26 Sept ## Room options ### Check availability for these dates # Tonight [Sept 15 - Sept 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 16 - Sept 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### Japanese Western Style Room, For 4 People, Non Smoking ### Highlights Fireplace Air conditioning Fridge Flat-screen TV Separate bath and shower Deep-soaking bath Toilet with electronic bidet Hairdryer - 484 sq ft - Sleeps 4 - 2 Single Beds and 2 Single Futons ![Japanese Western Style Room, For 3 People, Private Open-Air Bath | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/bc44cb3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room, For 3 People, Private Open-Air Bath 8.0 Very good 5 reviews ### Highlights Fireplace Air conditioning Fridge Flat-screen TV Separate bath and shower Deep-soaking bath Toilet with electronic bidet Hairdryer - 388 sq ft - Sleeps 3 - 2 Single Beds and 1 Single Futon ![Double Room, For 2 People, Private Open-Air Bath | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/be3cadf9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, For 2 People, Private Open-Air Bath 8.6 Excellent 4 reviews ### Highlights Fireplace Air conditioning Fridge Flat-screen TV Separate bath and shower Deep-soaking bath Toilet with electronic bidet Hairdryer - 205 sq ft - Sleeps 2 - 1 Double Bed ![Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath) | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/325572a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath) 9.6 Exceptional 4 reviews ### Highlights Fireplace Air conditioning Fridge Flat-screen TV Separate bath and shower Deep-soaking bath Toilet with electronic bidet Hairdryer - Sleeps 2 - 2 Single Beds ![Twin Room, For 2 People, Semi Open-Air Bath | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/20764e99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, For 2 People, Semi Open-Air Bath 8.0 Very good 1 review ### Highlights Fireplace Air conditioning Fridge Flat-screen TV Separate bath and shower Deep-soaking bath Toilet with electronic bidet Hairdryer - 388 sq ft - Sleeps 2 - 2 Single Beds ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/c1d3fcee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Western Style Double Room - Sleeps 2 ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/64b0a0e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room(for 2-4 persons) - Sleeps 4 ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/ffba9e42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Western Style Twin Room 10.0 Exceptional 1 review - Sleeps 2 ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/7cfb687b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room(for 2-3 persons) - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-HAKONE-Setsugetsuka.h10169424.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-HAKONE-Setsugetsuka.h10169424.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.24981%2C139.04796&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=655Ji6uWVShTfS6gCqvdO_NEm5s=) 1300-34 Gora, Hakone, Kanagawa, 250-0408 #### What's nearby - Hakone Gora Park - 3 min walk - 0.2 miles - Hakone Open Air Museum - 11 min walk - 0.6 miles - Hakone Kowakien Yunessun - 18 min walk - 1.0 mile - Ōwakudani - 4 min drive - 1.5 miles - Hakone Ropeway - 6 min drive - 3.1 miles #### Getting around - Hakone Gora Station - 2 min walk - Kowakidani Station - 2 min drive - Tokyo (HND-Haneda) - 102 min drive #### Restaurants - ‪リバーサイド・キッチン＆バー - ‬9 min walk - ‪箱根餃子センター - ‬6 min walk - ‪Coffee Camp - ‬3 min walk - ‪Gora Brewery And Grill - ‬4 min walk - ‪鮨・天麩羅 風月 - ‬1 min walk ## About this property ### HAKONE Setsugetsuka Ryokan near Hakone Gora Park Hakone Open Air Museum and Hakone Kowakien Yunessun are located near HAKONE Setsugetsuka, which provides an indoor mineral hot spring (onsen), a garden and a restaurant. Guests can connect to free in-room WiFi. You'll also find perks such as: - Free self-parking - A 24-hour front desk, luggage storage and a lift - Guest reviews give good marks for the proximity to public transport and overall condition Room features All 158 rooms have comforts such as fireplaces and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning. Other amenities include: - Deep-soaking baths, toilets with electronic bidets and free toiletries - Fridges, heating and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - A restaurant - Tea service ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - Garden ### Spa - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Separate bathtub and shower - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Fireplace - Heating (climate-controlled) - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 8:00 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 19 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Disposable personal items are available in the lobby. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the hot springs This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Requests for dietary restrictions or food allergies cannot be accommodated. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as HAKONE Setsugetsuka Inn Setsugetsuka Inn Setsugetsuka Ryokan HAKONE Setsugetsuka Hakone Hakone HAKONE Setsugetsuka Ryokan Ryokan HAKONE Setsugetsuka HAKONE Setsugetsuka Hakone HAKONE Setsugetsuka Ryokan HAKONE Setsugetsuka Hakone HAKONE Setsugetsuka Ryokan Hakone ## Frequently asked questions ### Is HAKONE Setsugetsuka pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at HAKONE Setsugetsuka? > As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at HAKONE Setsugetsuka on 25 Sept 2025 start from £206.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hakone-Hotels-HAKONE-Setsugetsuka.h10169424.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at HAKONE Setsugetsuka? > Self-parking is free at this property. ### What time is check-in at HAKONE Setsugetsuka? > Check-in start time: 3:00 PM; check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available. ### What time is check-out at HAKONE Setsugetsuka? > Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Where is HAKONE Setsugetsuka located? > Located in Gora, this ryokan is within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum. Hakone Kowakien Yunessun is 1.2 mi (2 km) away. Hakone Gora Station is only a 2-minute walk and Kowakidani Station is 21 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## HAKONE Setsugetsuka Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 141 8 - Good 87 6 - Okay 20 4 - Poor 8 2 - Terrible 3 ### 10/10 Excellent #### Terra 18 May 2025 Liked: Amenities Wonderful sat and friendly helpful staff. ##### Terra Stayed 2 nights in May 2025 ### 10/10 Excellent #### Kachel 25 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved the onsen at this property! The dinner and the breakfast were also a great experience! ##### Kachel Stayed 1 night in Apr 2025 ### 10/10 Excellent #### YUGARSI 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was great ##### YUGARSI Stayed 1 night in Mar 2025 ### 10/10 Excellent #### lori 29 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was a full service relaxation experience. The lovely and traditional dinner and breakfast that comes with the half board were experiences. The attention to detail and little extras provided made our stay extraordinary. The room was spacious and the in room open air onsen was lovely. Highly recommend! ##### lori Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Christine 6 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service, convenient location, helpful and gracious staff. The property is absolutely stunning and peaceful. ##### Christine Stayed 1 night in Oct 2024 ### 8/10 Good #### Krystal 16 May 2025 Liked: Amenities Few shops that are open late and close early. Many not open at all. Plan ahead for meals. ##### Krystal Stayed 3 nights in May 2025 ### 10/10 Excellent #### John 22 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Traditional hotel with incredible public bath facilities. We loved the ambiance and the included traditional meals (breakfast and dinner). The staff were so helpful and the food service was top notch. Highly recommend! ##### John Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Mercedes 13 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities This ryokan was beautiful and very comfortable to stay in! Utilized the onsen baths everyday and their dinners were beyond excellent 👌 ##### Mercedes Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Jomerene 18 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel! The food for the half board was so good and the facility was beautiful. We went when it was snowing and the view from our hotel balcony was stunning. The private baths were also really nice as well as the public baths. It was a walking distance from the station so it was a breeze to get there (~5min walk). For being my first time in Japan and on an onsen, everything was easy to understand. The staff were also very helpful. Will definitely come back here again. ##### Jomerene Stayed 1 night in Mar 2025 ### 6/10 Okay #### Antonio 28 Jan 2025 Liked: Staff & service, property conditions & facilities The property little old you can tell, little noisy when people walk through the corridor, no protection in between two building, you will feel very cool when you cross in between.at winter. Room very spacious, staff is very friendly and helpful. ##### Antonio Stayed 1 night in Jan 2025 ### 8/10 Good #### Hong 23 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location ##### Hong Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Weixing 6 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is right at the cable car and train station, very convenient for guests to go to the park/mountains and to the town of Hakone and beyond. Breakfast and dinner are very good. The in room hot springs tub is great, as you don’t have to go to the public hot springs in the open. We had a great stay and fortunately enough to be able to see Mount Fuji on our last day, as it was raining before that. ##### Weixing Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Polly 17 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended hot spring resort Very beautiful setting, and hot springs are wonderful. The meals are excellent, beyond expectations. ![](https://a.travel-assets.com/ugc/hotel-reviews/D9785B8184C2685B50461FFDC1AE6537F04F97371676600837636.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/37FB27C2FEBCAE7EB764E1181429AAA9560D440A1676600833430.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DF81C47C89426124DDF6BE5F933BCBFD821A79CA1676600839076.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9ABCBC25937D4AF0D5BE4BDEADCAEDCF415680AC1676600836641.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Polly Stayed 1 night in Feb 2023 ### 10/10 Excellent #### BEE LENG 14 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is well organised, serves delicious kaiseiki meal, location is good, few minutes walk from Gora station ##### BEE LENG ### 10/10 Excellent #### Hai Tao 1 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Clean and friendly ##### Hai Tao Stayed 1 night in Jul 2024 ### 8/10 Good #### Sara 19 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hakone onsen experience! My only complaint would be that some areas seemed to need a little updating. But other than that the rooms were very spacious and there were a lot of amenities included in the cost of the room. ##### Sara Stayed 1 night in Oct 2024 ### 10/10 Excellent #### michelle 29 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The entire place was a vibe by itself. Enjoyed my stay, a pity that I was only there for a night! The onsen (both public and private) were fantastic. Rooms were clean. ##### michelle ### 8/10 Good #### Melinda 18 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A relaxing return to Hakone We returned to Setsugetsuka after an absence of 10+ years while we visited other parts of Japan. It was a very comfortable & pleasant homecoming! ##### Melinda Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Caroline 21 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing stay in a beautiful location An amazing stay. Loved having our own private onsen to relax after a day’s exploring. Enjoyed all the traditional touches that the hotel offered. Beautiful surroundings and extremely convenient for the station at Gora. Definitely better to take the train than the bus as the roads were pretty busy. The Hakone Freepass was definitely worth the money. Enjoyed the rope way, although low cloud meant we couldn’t see Mt Fuji. The Open Air Museum was excellent. The evening meals were both amazing and beautifully presented. But, for our palates, we found the breakfast a little too much. ##### Caroline Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Graeme 13 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great traditional onsen experience A great traditional stay in a Japanese onsen hotel. The hotel rooms were large and comfortable. Our room had the traditional floor seating and private wooden bath in the balcony, all of which was well maintained. The hotel included dinner and breakfast as part of the stay which again was traditional. Dinner was huge including several courses which had all been translated and explained in English. Breakfast is also traditional Japanese fare including rice, fish and miso (so if you’re a coffee and toast sort of person you will be disappointed) Again this was generous portion! The hotel is super central, just a short distance from the Gora station making it easy to access upon arrival and also central for all other attractions in the area. ##### Graeme Stayed 1 night in Oct 2024 ### 4/10 Poor #### Siu Po 29 Feb 2024 Disliked: Cleanliness, property conditions & facilities This has got to be the worse maintained property I have seen in Japan so far. Other said the hotel is old. I have seen old hotel but in much better shape. We were assigned the building further away. Hallway walls shows wear and partially patched up. Inside the room you can see air eommo dust and very heavy limestone formed on the shower glass door as if they've never cleaned it. Dust also obvious in the mens changing room where you dry your hair. There were 6 spots for the hairdryer but only 3 stools. Not recommend for the price I paid. Only positive point is the location, being the closest to Gora Station. that's all ##### Siu Po Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Kurt 26 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If you are looking to experience a Japanese ryokan experience this is a good one to choose. Book half board and then enjoy great kaiseki dinners and real Japanese breakfasts. The typical stay here is 2 nights and they offer 2 dinner choices to complement them. Stay a third night and you will have to repeat one. We repeated the shabu shabu meal but had beef one night and fish the next. This was the first time we had had kaiseki meals and we certainly could not rate them relative to other kaiseki meals we can only say they left smiles on our faces. The staff and facilities were outstanding. We can’t comment on the onsen aspect of this inn as we opted for in room an open air ofuro so we could enjoy the waters together but the only thing that would have made the soaks any better would have been about 20 degrees cooler and some snow flakes. Eat your hearts out fans of Strawberry Hot Springs in Steamboat springs. Oh. Did we mention Mt Fuji is just over the hill? Yes Fuji-san graced us with a great view but only after we endured a weather front that showered us with grapple then swept away the clouds revealing the mountain. Think positive. Everyone is encouraged to wear the samue or yukata’s provided by the ryokan and it has an egalitarian effect that is quite pleasing. This not a small place but it is great for first time ryokan visitors. ##### Kurt Stayed 3 nights in Oct 2024 ### 6/10 Okay #### Verified traveller 27 Jan 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Expensive and a bit disappointing… I was hoping for an authentic ryokan experience, but I think this place is a tourist trap. We paid $300 for one night and though the private bath in the unit and the onsen were nice, it was nothing impressive. I’ve seen better onsen at a public sento. More importantly, I was so disappointed that our reservation did not include a kaiseki dinner, which is a major part of the whole ryokan experience. Even if we wanted to add on the kaiseki dinner, we could not, because they did not have any more open seats. Another thing to consider is that there was barely any restaurants open nearby around dinner time, except for a katsu place. So that was the only thing we could eat for dinner that night. We asked the staff at the front desk beforehand what there is to eat for dinner around the area and they were no help at all. Keep in mind, I can speak Japanese so there was no language barrier there. They just were not helpful. Then when it came time to check out the next morning, I asked if we could extend our check-our time to noon instead of 11am. They said it costs ¥2,000 to extend for an hour, which is ridiculous, considering how expensive this place is. Even a Holiday Inn would allow you to push back your check-in time for free. ##### Verified traveller Stayed 1 night in Jan 2023 ### 8/10 Good #### Wai Man 31 Aug 2025 Liked: Cleanliness, staff & service, amenities The hotel itself is great but the room is a bit dated. Overall it is clean and comfortable though. It is close to the Gora station and it is so convenient to travel around. Our stay included dinner and breakfast. Food is good and the servers are excellent. I like the 3 private onsens a lot. Though it is first come first serve, but usually we didn't need to wait. ##### Wai Man Stayed 1 night in Aug 2025 ### 8/10 Good #### ? 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities 客室露天風呂最高でした！！！ ##### ? 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