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Overview of Mandolay Hotel Guildford

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View from Room
Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens

Mandolay Hotel Guildford

4 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast Available
  • Business Services
  • Parking Available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationHigh Street3 min walk
    Popular LocationAbbot's Hospital7 min walk
    Popular LocationGuildford House Gallery7 min walk
    AirportLondon (LHR-Heathrow)37 min drive

Choose dates to view prices

  • Double - Medium

    Photos of Double - Medium

    4.2/5 guest room rating

    Room amenities

    • 146 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble - Medium

  • Single - Crash Pad

    Photos of Single - Crash Pad

    4.7/5 guest room rating

    Room amenities

    • City view
    • Sleeps 1
    • 1 Single Bed
    More detailsSingle - Crash Pad

  • Double - Executive

    Photos of Double - Executive

    3.8/5 guest room rating

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble - Executive

  • Double - Cosy

    Photos of Double - Cosy

    4.1/5 guest room rating

    Room amenities

    • 146 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble - Cosy

  • Double Deluxe

    Photos of Double Deluxe

    Room amenities

    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Deluxe

  • Signature Suite

    Photos of Signature Suite

    Room amenities

    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsSignature Suite

  • Family Room

    Photos of Family Room

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 Double Bed and 2 Single Beds
    More detailsFamily Room

  • Triple/Twin - Executive

    Photos of Triple/Twin - Executive

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed and 1 Single Bed
    More detailsTriple/Twin - Executive

About this area

Guildford

Mandolay Hotel Guildford is located in Guildford. Guildford Castle and Loseley House are local landmarks, and some of the area's attractions include Thorpe Park and Pirate Island Adventure Golf. Looking to enjoy an event or a game while in town? See what's happening at Guildford Spectrum Athletics Stadium or Top Gear Test Track.
Visit our Guildford travel guide
View in a map
Map
Popular Location

What's nearby

  • High Street - 3 min walk
  • Abbot's Hospital - 7 min walk
  • Guildford House Gallery - 7 min walk
  • Guildford Guildhall - 8 min walk
  • Stoke Park - 12 min walk

Getting around

  • London Road Station - 3 min walk
  • AirportLondon (LHR-Heathrow) - 37 min drive

Restaurants

  • Bar — 1 min walk
  • Cau - 3 min walk
  • Joe Clarks - 6 min walk
  • Shardana - 6 min walk
  • The Three Pigeons - 7 min walk
View in a map

About this property

Mandolay Hotel Guildford

4-star eco-friendly hotel near University of Surrey
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a conference centre, self parking and a business centre are on-site. All 74 rooms offer free WiFi and free wired Internet, plus room service (during limited hours) and flat-screen TVs with satellite channels. Other amenities that guests will find include coffee makers and electric kettles.
Mandolay Hotel Guildford offers 74 forms of accommodation with free newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 12.50 per day)
  • Limited on-site parking
  • On-site parking is wheelchair accessible

Food and drink

  • Full breakfast available for a fee weekends 8:00 AM–10:00 AM: GBP 18.50 for adults and GBP 10.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Greek
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Turndown service

See similar properties

Guildford
Guildford
Washer and dryer
Washer and dryer
4 star
4 star
Guest rating 3.5+
Guest rating 3.5+
Business-friendly
Business-friendly
Free WiFi
Free WiFi
Hotel
Hotel

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 5 November 2020 to 28 February 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 18.50 for adults and GBP 10.00 for children (approximately)
  • Self-parking fee: GBP 12.50 per day
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:30 AM (amount varies)
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mandolay Hotel
Mandolay Guildford
Mandolay
Mandolay Hotel Guildford Hotel
Mandolay Hotel Guildford Guildford
Mandolay Hotel Guildford Hotel Guildford

Frequently asked questions

Can I cancel my reservation for free at Mandolay Hotel Guildford and receive a full refund?
Yes, Mandolay Hotel Guildford offers free cancellation on select room rates, because flexibility matters! Please refer to Mandolay Hotel Guildford cancellation policy on our site for more details about any exclusions or requirements.
Is Mandolay Hotel Guildford pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mandolay Hotel Guildford?
Self-parking is available for GBP 12.50 per day. Limited spots are available.
What time is check-in at Mandolay Hotel Guildford?
Check-in is from 3:00 PM - midnight. Early check-in is available for a fee of GBP 30.00 (subject to availability). Late check-in is available from 11:00 AM to 1:30 AM for a fee (amount varies).
What time is check-out at Mandolay Hotel Guildford?
Checkout is at 11 AM. Late checkout is available for GBP 40.00 (subject to availability).
Where is Mandolay Hotel Guildford located?
Situated in Guildford, this eco-friendly hotel is 0.2 mi (0.3 km) from High Street and within 3 miles (5 km) of University of Surrey and Surrey Hills. Abbot's Hospital and Guildford Guildhall are also within 10 minutes. London Road Station is only a 3-minute walk and Guildford Station is 16 minutes.
3.9
Good
Rating 5 - Excellent. 181 out of 558 reviews
5 - Excellent 32%
Rating 4 - Good. 226 out of 558 reviews
4 - Good 41%
Rating 3 - Okay. 94 out of 558 reviews
3 - Okay 17%
Rating 2 - Poor. 38 out of 558 reviews
2 - Poor 7%
Rating 1 - Terrible. 19 out of 558 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean, comfortable and quiet. Only gripe is the room was too hot
Stayed 1 night in Oct 2020

3/5 Okay

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Property conditions & facilities, room comfort
Hotel was okay and for the price I understand its not going to be amazing but its still a 4* hotel. The room was extremely cold and there was no toilet roll in the room. However breakfast was fantastic 5* for food and service.
Stayed 1 night in Oct 2020

3/5 Okay

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Room comfort
friendly staff, nice hotel but very noisy
Really friendly staff and nice looking hotel. Rooms are nicely decorated with complimentary tea, coffee and nice toiletries. Unfortunately on my first night stay at this hotel I was awoken in the middle of the night to men across the hall shouting, swearing and smoking. I told reception the next morning and they very kindly moved my room and upgraded it which was really kind. Sadly despite the room being lovely I was awoken again by the guests in the room above shouting and banging having friends in and out the room. I rang down to reception who came up to ask them to be quiet. Sadly the noise continued. I was staying for work which meant both days I had a bad nights sleep. Nice hotel but could do with better pillows and more sound proofing. Sadly also let down by the other guests in the hotel.
Stayed 1 night in Oct 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel great service however £11parking fee was unexpected and could have been made clear when booking. No lift and no offer of help with baggage. That said I would stay again as location good.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

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