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Mandolay Hotel Guildford

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Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Mandolay Hotel Guildford

Mandolay Hotel Guildford

4.0 star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
36 - 40 London Road, Guildford, England, GU1 2AE

Explore the area

  • Popular LocationGuildford Guildhall8 min walk
  • Popular LocationGuildford Castle11 min walk
  • Popular LocationGuildford College14 min walk
  • AirportLondon (LHR-Heathrow)44 min drive

Choose dates to view prices

About this area

Guildford

Mandolay Hotel Guildford is located in Guildford. Guildford Guildhall and Guildford Castle are local landmarks, and some of the area's attractions include Bocketts Farm Park and Thorpe Park. Looking to enjoy an event or a game while in town? See what's happening at Guildford Spectrum Athletics Stadium or Kingfield Stadium.
Visit our Guildford travel guideOpens in a new window
Map

What's nearby

  • High Street - 3 min walk
  • Guildford Guildhall - 8 min walk
  • Guildford Castle - 11 min walk
  • Guildford College - 14 min walk
  • University of Surrey - 8 min drive

Getting around

  • London Road Station - 3 min walk
  • Heathrow Airport (LHR) - 43 min drive

Restaurants

  • Maloncho Tandoori - 3 min walk
  • Zizzi - 3 min walk
  • Amor Amora - 6 min walk
  • Shardana - 6 min walk
  • The Three Pigeons - 7 min walk

About this property

Mandolay Hotel Guildford

4-star eco-friendly hotel
At Mandolay Hotel Guildford, you can look forward to a terrace, dry cleaning/laundry services and a bar. Be sure to enjoy a meal at Bar, the on-site restaurant. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), self-parking (surcharge) and newspapers in the lobby
  • Multilingual staff, smoke-free property and meeting rooms
  • A banquet hall, wedding services and concierge services
  • Guest reviews give good marks for the helpful staff and walkable location
Room features
All guest rooms at Mandolay Hotel Guildford have amenities, such as complimentary wireless Internet access.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, heating and daily housekeeping

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Greek, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 20.00 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee weekends 7:30 AM–10:00 AM: GBP 15.00 for adults and GBP 10.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bar

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Turndown service

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Guildford
Guildford
Guest rating 3.5+
Guest rating 3.5+
4 star
4 star
Hotel
Hotel
Family-friendly
Family-friendly

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Late check-in fee: GBP 30.00 for check-in between 11:00 AM and 1:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of GBP 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: GBP 15.00 for adults and GBP 10.50 for children (approximately)
  • Self-parking fee: GBP 20.00 per day
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-in fee: GBP 30.00 for check-in between 11:00 AM and 1:30 AM
  • Late check-out fee: GBP 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mandolay Hotel
Mandolay Guildford
Mandolay
Mandolay Hotel Guildford Hotel
Mandolay Hotel Guildford Guildford
Mandolay Hotel Guildford Hotel Guildford

Frequently asked questions

Is Mandolay Hotel Guildford pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 18 Aug 2022, prices found for a 1-night stay for 2 adults at on 21 Aug 2022 start from £88.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mandolay Hotel Guildford?

Self-parking is available for GBP 20.00 per day. Limited spots are available.

What time is check-in at Mandolay Hotel Guildford?

Check-in is from 3:00 PM - midnight. Early check-in is available for a fee of GBP 20.00 (subject to availability). Late check-in is available from 11:00 AM to 1:30 AM for a fee of GBP 30.00.

What time is check-out at Mandolay Hotel Guildford?

Checkout is at 11 AM. Late checkout is available for GBP 30.00 (subject to availability).

Where is Mandolay Hotel Guildford located?

Situated in Guildford, this eco-friendly hotel is within a 10-minute walk of High Street and Guildford Guildhall. Guildford Castle and Stoke Park are also within 15 minutes. London Road Station is only a 3-minute walk and Guildford Station is 16 minutes.

Can I cancel my reservation for free at Mandolay Hotel Guildford and receive a full refund?

Yes, Mandolay Hotel Guildford offers free cancellation on select room rates, because flexibility matters! Please refer to Mandolay Hotel Guildford cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 217 out of 673 reviews
5 - Excellent 32%
Rating 4 - Good. 266 out of 673 reviews
4 - Good 40%
Rating 3 - Okay. 114 out of 673 reviews
3 - Okay 17%
Rating 2 - Poor. 50 out of 673 reviews
2 - Poor 7%
Rating 1 - Terrible. 26 out of 673 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

3.7/5

Eco-friendliness
Write a review

2/5 Poor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice building and surroundings. However, the standard room is very small with no storage space. There is no armchair or even chair. There are two tiny night tables with no drawers or storage. The bathroom is extremely small with a tiny sink and no storage. Due to the lack of storage you have to put clothes on bed or floor :-( No water pressure in the shower. The standard room is at £97 per night and very overpriced in comparison of what you can get in hotel chains like Premier Inn. I raised the issue of the small size of the bedroom to the staff and they replied that it is an old hotel and it is what it is; poor handling of customer feedbacks. Avoid this hotel, you can get much better for the same price in any hotel chain. On the top on that the breakfast area is a real fridge with perhaps 10 air cons at full power.
Stayed 1 night in Aug 2022

3/5 Okay

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
A boutique hotel it is not!
Looks glorious from the outside! Stayed in the Old coach house for three nights, the hallways and stairs where not hoovered once, lots of debris. Room was pleasant, air condition is not worth a mention, pointless. Bathroom facitilies, well! The room was not wide, you knocked your elbow on each wall whilst using the lavatory. The shower, was no accetable, shower head leaked water from the casing, the screen has build up of limescale and mould. Not somewhere I will book again.
Stayed 3 nights in May 2022

3/5 Okay

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Honest review
The hotel was okay. I had requested the 3 course meal when I checked in online, but when I arrived I was told I could not have this due to there being no staff in the kitchen. No one told me this prior to my stay which was disappointing as I was looking forward to it. I think the drains must have been blocked because every time I got a shower the water would rise up and go down the drain really slow, so I had to get a quick shower before the water would overflow out of the shower base. The bed was comfy, but the floorboards were so loud that I didn’t get the best of sleep. You could hear every single footstep from people in other rooms or the corridors which woke me up several times during the night. The hotel overall was okay, but I don’t think it’s a 4* like it says.
Stayed 1 night in May 2022

3/5 Okay

Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2022