"Our reservation got cancelled without prior notice."…""Our reservation got cancelled without prior notice."WWW…"

Reviewed on 22 Feb 2020

"Great location for skiing. Food options were really good and staff were very friendly and helpful. Decor a little tired and noise insulation from adjoining rooms could be better but on balance would definitely return"…""Great location for skiing. Food options were really good and staff were very friendly and helpful. Decor a little tired and noise insulation from adjoining rooms could be better but on balance would definitely return"WWW…"

Reviewed on 12 Feb 2019

"Clean, comfortable and very friendly staff. Beautiful area if you like hiking. Great spa and delicious meals."…""Clean, comfortable and very friendly staff. Beautiful area if you like hiking. Great spa and delicious meals."WWW…"

Reviewed on 14 Sep 2017

"The hotel is beautiful and has delicious restaurant. But service is so poor, I think they overwork their workers. Cause people are really nice, but look extremely busy most of the time. Also it was problems with the heat in our room, it was super annoying. And design is great, but not for a vacation. ..."…""The hotel is beautiful and has delicious restaurant. But service is so poor, I think they overwork their workers. Cause people are really nice, but look extremely busy most of the time. Also it was problems with the heat in our room, it was super annoying. And design is great, but not for a vacation. ..."WWW…"

Reviewed on 1 Feb 2020

"The place was really nice with great facilities. Breakfast - excellent, Rooms/Bed - excellent. Spa area, very nice, jacuzzi was a little broken but still worked nicely. Location was just out of town which was perfect for us, but maybe if people want to be in town is annoying. But not a long walk, ..."…""The place was really nice with great facilities. Breakfast - excellent, Rooms/Bed - excellent. Spa area, very nice, jacuzzi was a little broken but still worked nicely. Location was just out of town which was perfect for us, but maybe if people want to be in town is annoying. But not a long walk, ..."WWW…"

Reviewed on 20 Jul 2020

"My wife and I made a last-minute booking with Alpen Resort Zermatt and could not have been more delighted with our stay. The room was very clean, comfortable, and we ordered room service to our room which was delicious. Exactly what we needed after just climbing the Matterhorn!"…""My wife and I made a last-minute booking with Alpen Resort Zermatt and could not have been more delighted with our stay. The room was very clean, comfortable, and we ordered room service to our room which was delicious. Exactly what we needed after just climbing the Matterhorn!"WWW…"

Reviewed on 30 Aug 2020

"The breakfast selection was great. Lots of different types of bread you can slice yourself. Overall, a pleasant stay."…""The breakfast selection was great. Lots of different types of bread you can slice yourself. Overall, a pleasant stay."WWW…"

Reviewed on 8 Sep 2020

"Great appartment and very close to lifts, buses and lifts."…""Great appartment and very close to lifts, buses and lifts."WWW…"

Reviewed on 17 Feb 2019

"Nice hotel with great pool and spa! A bit fair away from starting point if you go for summer ski!"…""Nice hotel with great pool and spa! A bit fair away from starting point if you go for summer ski!"WWW…"

Reviewed on 14 Oct 2020

"The staff are very friendly and helpful. The hotel location is very central and near to stations and ski facilities. The room was nice and clean, great view, good food. Highly recommended."…""The staff are very friendly and helpful. The hotel location is very central and near to stations and ski facilities. The room was nice and clean, great view, good food. Highly recommended."WWW…"

Reviewed on 9 Dec 2020

"Very friendly manager and up to his task. Late arrival and late check out was nicely arranged. Always nice to come to a place with warm welcome. Only thing I would like to change for next visit was the partly uncomfortable mattress. It was a bit worn out and wrong size in the bed. And still the fantastic ..."…""Very friendly manager and up to his task. Late arrival and late check out was nicely arranged. Always nice to come to a place with warm welcome. Only thing I would like to change for next visit was the partly uncomfortable mattress. It was a bit worn out and wrong size in the bed. And still the fantastic ..."WWW…"

Reviewed on 9 Feb 2015

"Excelente sitio nos encantó la atención el lugar piscina sauna la comida todo está muy rico"…""Excelente sitio nos encantó la atención el lugar piscina sauna la comida todo está muy rico"WWW…"

Reviewed on 27 Dec 2020

"Amazing hotel in the center of Zermatt, outstanding service and food ."…""Amazing hotel in the center of Zermatt, outstanding service and food ."WWW…"

Reviewed on 8 Feb 2021

"There stay was good. Bed was a bit too soft. No wash clothes were available. Decent breakfast."…""There stay was good. Bed was a bit too soft. No wash clothes were available. Decent breakfast."WWW…"

Reviewed on 29 Feb 2020

"Very cosy room cladded with authentic hand crafted wood everywhere, great Matterhorn view, restaurant serving the best lamb coming from their own local farm, we love it all!"…""Very cosy room cladded with authentic hand crafted wood everywhere, great Matterhorn view, restaurant serving the best lamb coming from their own local farm, we love it all!"WWW…"

Reviewed on 11 Feb 2021

"Excellent experience, highly recommended service incredible"…""Excellent experience, highly recommended service incredible"WWW…"

Reviewed on 22 Sep 2020

"A super guesthouse, really comfortable and welcoming. Ski back to hotel door and short bus ride to lifts in morning. Food was very good, there was a lounge area to sit and have a beer after skiing. Would definately go there again."…""A super guesthouse, really comfortable and welcoming. Ski back to hotel door and short bus ride to lifts in morning. Food was very good, there was a lounge area to sit and have a beer after skiing. Would definately go there again."WWW…"

Reviewed on 26 Mar 2015