Alpen Resort Zermatt

Photo gallery for Alpen Resort Zermatt

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Indoor pool
Indoor pool
Indoor pool
Terrace/patio

Overview of Alpen Resort Zermatt

Alpen Resort Zermatt

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
Map
Spissstrasse 50, Fam Aufdenblatten, Zermatt, Schweiz, 3920

Explore the area

  • Popular LocationZermatt–Sunnegga Funicular7 min walk
  • Popular LocationZermatt-Furi Gondola19 min walk
  • Popular LocationSunnegga Ski Resort1 min drive
  • AirportSion (SIR)77 min drive

Choose dates to view prices

About this area

Zermatt

Located in Zermatt, Alpen Resort Zermatt is in the mountains. Matterhorn Express II Cable Car and Zermatt–Sunnegga Funicular are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Unterrothorn and Gorner Ridge. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snowshoeing.

What's nearby

  • Zermatt–Sunnegga Funicular - 7 min walk
  • Zermatt-Furi Gondola - 19 min walk
  • Sunnegga Ski Resort - 1 min drive
  • Charles Kuonen Suspension Bridge - 11 min drive
  • Gorner Ridge - 65 min drive

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • Rosstall - 4 min walk
  • Restaurant Walliserstube - 6 min walk
  • Swiss Chalet - 6 min walk
  • Chez Heini - 7 min walk
  • Bäckerei Fuchs - 7 min walk

About this property

Alpen Resort Zermatt

4-star hotel with free breakfast and fitness centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site.
Alpen Resort Zermatt offers 26 accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages spoken

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Electric car charging station on site
  • Off-site parking for CHF 5 per night; discounts available

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant Matterhorn

Things to do

  • Fitness centre
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa services
  • Hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Playground

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Safe
  • Separate sitting area
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - 10:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 1 November and 7 November.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • City/local tax: CHF3.0

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Off site parking fee: CHF 5 per night (3.1 mi away)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpen Resort
Alpen Zermatt
Alpen Resort Zermatt Hotel
Alpen Resort Zermatt Zermatt
Alpen Resort Zermatt Hotel Zermatt

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 130 out of 219 reviews
5 - Excellent 59%
Rating 4 - Good. 66 out of 219 reviews
4 - Good 30%
Rating 3 - Okay. 13 out of 219 reviews
3 - Okay 6%
Rating 2 - Poor. 7 out of 219 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 219 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true resort spa with many facilities that are new and well maintained. We had a wonderful stay.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and convenient to everything.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing spa/pools, breakfast and the room was fantastic! We had a great view of the Matterhorn! So special. Bathtub was very comfortable and enjoyable. Staff was fabulous in every way!!!
Stayed 1 night in May 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lovely quiet friendly hotel with everything ! Best was the wellness Centre, so modern and fabulously designed we loved coming down from the mountain enjoying a cup of tea with cake and then heading to the outdoor Jacuzzi and spending early evening having our muscles brought back to life.
Stayed 6 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities of spa were exceptional . Best pool ever . Design off the charts
Stayed 1 night in Mar 2022