"Great location for skiing. Food options were really good and staff were very friendly and helpful. Decor a little tired and noise insulation from adjoining rooms could be better but on balance would definitely return"…""Great location for skiing. Food options were really good and staff were very friendly and helpful. Decor a little tired and noise insulation from adjoining rooms could be better but on balance would definitely return"WWW…"

Reviewed on 12 Feb 2019

"Good location for skiing. Less than 5 minute walk to gondola. Less than 10 minute walk to town center. Free shuttle to and from train station. Hotel was clean and well maintained. Rooms were a bit small but bathrooms were nice. Staff was pleasant and helpful. Included breakfast was average."…""Good location for skiing. Less than 5 minute walk to gondola. Less than 10 minute walk to town center. Free shuttle to and from train station. Hotel was clean and well maintained. Rooms were a bit small but bathrooms were nice. Staff was pleasant and helpful. Included breakfast was average."WWW…"

Reviewed on 29 Feb 2020

"Sauna and pool area was so nice. Also, the area for skis and boot/glove drying area was an amazing feature!"…""Sauna and pool area was so nice. Also, the area for skis and boot/glove drying area was an amazing feature!"WWW…"

Reviewed on 17 Jan 2020

"Comfortable beds and sound shielding windows in a location that is very close to everything in Zermatt."…""Comfortable beds and sound shielding windows in a location that is very close to everything in Zermatt."WWW…"

Reviewed on 7 Jul 2020

"Lovely hotel, great stylish rooms and friendly helpful staff. Great location in the center of Zermatt. Only minor point was the shower wasnt very powerful but other than that, cannot fault our stay!"…""Lovely hotel, great stylish rooms and friendly helpful staff. Great location in the center of Zermatt. Only minor point was the shower wasnt very powerful but other than that, cannot fault our stay!"WWW…"

Reviewed on 8 Aug 2020

"Great hotel! Very accommodating and the room with the pull out was a great size for our small family of four. The staff was so friendly and helpful!"…""Great hotel! Very accommodating and the room with the pull out was a great size for our small family of four. The staff was so friendly and helpful!"WWW…"

Reviewed on 28 Jan 2020

"Due to the Coronavirus crisiseverything was a bit chaotic. Nevertheless the staff was friendly although quite helpless with the situation. Still next time next year we will come again"…""Due to the Coronavirus crisiseverything was a bit chaotic. Nevertheless the staff was friendly although quite helpless with the situation. Still next time next year we will come again"WWW…"

Reviewed on 21 Mar 2020

"The place was really nice with great facilities. Breakfast - excellent, Rooms/Bed - excellent. Spa area, very nice, jacuzzi was a little broken but still worked nicely. Location was just out of town which was perfect for us, but maybe if people want to be in town is annoying. But not a long walk, ..."…""The place was really nice with great facilities. Breakfast - excellent, Rooms/Bed - excellent. Spa area, very nice, jacuzzi was a little broken but still worked nicely. Location was just out of town which was perfect for us, but maybe if people want to be in town is annoying. But not a long walk, ..."WWW…"

Reviewed on 20 Jul 2020

"The hotel is beautiful and has delicious restaurant. But service is so poor, I think they overwork their workers. Cause people are really nice, but look extremely busy most of the time. Also it was problems with the heat in our room, it was super annoying. And design is great, but not for a vacation. ..."…""The hotel is beautiful and has delicious restaurant. But service is so poor, I think they overwork their workers. Cause people are really nice, but look extremely busy most of the time. Also it was problems with the heat in our room, it was super annoying. And design is great, but not for a vacation. ..."WWW…"

Reviewed on 1 Feb 2020

"The apartment was perfect for our adventures in Zermatt. Excellent place for saving money eating out since you have your kitchen. Room was very comfortable and quiet. Staff was nice. Here are the negatives. The sister hotel, the front desk for the apartment, offers a shuttle but if you book on Hotels.com ..."…""The apartment was perfect for our adventures in Zermatt. Excellent place for saving money eating out since you have your kitchen. Room was very comfortable and quiet. Staff was nice. Here are the negatives. The sister hotel, the front desk for the apartment, offers a shuttle but if you book on Hotels.com ..."WWW…"

Reviewed on 5 Sep 2020

"The breakfast selection was great. Lots of different types of bread you can slice yourself. Overall, a pleasant stay."…""The breakfast selection was great. Lots of different types of bread you can slice yourself. Overall, a pleasant stay."WWW…"

Reviewed on 8 Sep 2020

"The setting is unbelievable. Even the experience of arriving is an adventure. However, the front desk staff, particularly Stephan, were rude and unhelpful. Because it was our first time in Europe/Zermatt skiing, we needed some explanation as to how the lift/train tickets coordinated and how we would ..."…""The setting is unbelievable. Even the experience of arriving is an adventure. However, the front desk staff, particularly Stephan, were rude and unhelpful. Because it was our first time in Europe/Zermatt skiing, we needed some explanation as to how the lift/train tickets coordinated and how we would ..."WWW…"

Reviewed on 9 Feb 2020

"The staff are very friendly and helpful. The hotel location is very central and near to stations and ski facilities. The room was nice and clean, great view, good food. Highly recommended."…""The staff are very friendly and helpful. The hotel location is very central and near to stations and ski facilities. The room was nice and clean, great view, good food. Highly recommended."WWW…"

Reviewed on 9 Dec 2020

"Nice property, right next to ski bus stop, great staff, good breakfast."…""Nice property, right next to ski bus stop, great staff, good breakfast."WWW…"

Reviewed on 21 Feb 2020

"Excellent location, excellent breakfast and excellent pool, sauna and hot tub."…""Excellent location, excellent breakfast and excellent pool, sauna and hot tub."WWW…"

Reviewed on 23 Aug 2020

"Excelente sitio nos encantó la atención el lugar piscina sauna la comida todo está muy rico"…""Excelente sitio nos encantó la atención el lugar piscina sauna la comida todo está muy rico"WWW…"

Reviewed on 27 Dec 2020

"Very cosy room cladded with authentic hand crafted wood everywhere, great Matterhorn view, restaurant serving the best lamb coming from their own local farm, we love it all!"…""Very cosy room cladded with authentic hand crafted wood everywhere, great Matterhorn view, restaurant serving the best lamb coming from their own local farm, we love it all!"WWW…"

Reviewed on 11 Feb 2021

"Nice hotel with great pool and spa! A bit fair away from starting point if you go for summer ski!"…""Nice hotel with great pool and spa! A bit fair away from starting point if you go for summer ski!"WWW…"

Reviewed on 14 Oct 2020

"Excellent experience, highly recommended service incredible"…""Excellent experience, highly recommended service incredible"WWW…"

Reviewed on 22 Sep 2020

"Tired, old rooms, too hot, no real view. Needs investment. Staff is super nice and breakfast is excellent. The spa is enjoyable but small."…""Tired, old rooms, too hot, no real view. Needs investment. Staff is super nice and breakfast is excellent. The spa is enjoyable but small."WWW…"

Reviewed on 9 Feb 2020