Title: Hotel Ambassador Zermatt Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Ambassador Zermatt Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise ![Sauna](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/2569a035.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/a78a084c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/10a49324.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/dc4b9063.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/0637103d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Ambassador Zermatt offers a peaceful mountain escape with thoughtful amenities. Start your day with a breakfast buffet, relax in the sauna or indoor pool, and enjoy dinner at Restaurant Tapas & Wine overlooking the garden. The helpful multilingual staff ensures a great stay. 9.0 Wonderful ## Popular amenities - - Bar - Hot tub - 24/7 front desk - Room service - Pet-friendly £261 includes taxes & fees 1 Oct - 2 Oct ## Room options ### Check availability for these dates Tonight [Sept 30 - Oct 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 1 - Oct 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/97919f3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Mountain View (Matterhorn) 8.6 Excellent 7 reviews ### Highlights Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Pillow-top bed Blackout curtains Separate bedroom Premium bedding - 269 sq ft - Mountain view - Sleeps 3 - 2 Single Beds ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/dc4b9063.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room ### Highlights Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Pillow-top bed Blackout curtains Separate bedroom Premium bedding - 269 sq ft - Mountain view - Sleeps 3 - 2 Single Beds ![Flat-screen TV](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/f97b6f85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bed Room Suite in Suite 9.6 Exceptional 5 reviews ### Highlights Separate dining area Separate sitting area Heating Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains - 534 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 2 Single Beds and 1 Queen Sofa Bed ![Flat-screen TV](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/59ba47f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Room Suite in Family room 9.8 Exceptional 9 reviews ### Highlights Separate dining area Separate sitting area Heating Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains - 646 sq ft - 2 bedrooms - Mountain view - Sleeps 4 - 4 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Ambassador-Zermatt.h4906346.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Ambassador-Zermatt.h4906346.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02521%2C7.74922&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kFzCnwuMPa6tNd-hXfFFbGvfV4Q=) Spissstrasse 10, Zermatt, VS, 3920 #### What's nearby - Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles - Zermatt Visitor Center - 2 min walk - 0.1 miles - Zermatt–Sunnegga Funicular - 5 min walk - 0.3 miles - Zermatt - Furi - 9 min walk - 0.5 miles - Zermatt-Furi Gondola - 17 min walk - 0.9 miles #### Getting around - Zermatt (QZB-Zermatt Train Station) - 1 min walk - Geneva International Airport (GVA) - 162 min drive #### Restaurants - ‪McDonald's - ‬3 min walk - ‪Le Petit Royal - ‬4 min walk - ‪Golden India - ‬3 min walk - ‪Restaurant Derby - ‬4 min walk - ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬5 min walk ## About this property ### Hotel Ambassador Zermatt Upscale hotel near Zermatt-Matterhorn Ski Paradise You can look forward to a free breakfast buffet, a terrace and a garden at Hotel Ambassador Zermatt. For some rest and relaxation, visit the sauna or the hot tub. The on-site fondue restaurant, Restaurant Tapas & Wine, features garden views and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception. You'll also find perks such as: - An indoor pool, along with sunloungers - Bike hire, express check-out and express check-in - Smoke-free property, concierge services and a front desk safe - Free newspapers, a porter/bellboy and a lift - Guest reviews speak highly of the helpful staff Room features All 84 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches such as free WiFi and laptop-friendly workspaces. Other amenities include: - Hypo-allergenic bedding and pillowtop mattresses - Baths or showers, free toiletries and hairdryers - Flat-screen TVs with cable channels - Wardrobes/cupboards, children's slippers and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/10000000/9790000/9789900/9789864/ba41f31d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpenhotel Fleurs de Zermatt Zermatt - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 795 reviews £167 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=9789864&PinnedHotelID=9789864&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1300000/1293500/1293496/9c55e0aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chesa Valese Zermatt - Breakfast included - Spa - Free WiFi - Bar 9.8 Exceptional 161 reviews £301 includes taxes & fees 25 Oct - 26 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=1293496&PinnedHotelID=1293496&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, steam room, body treatments, hot stone massages, sports massages](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/dec93ca6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt City Centre - Pool - Breakfast included - Spa - Pet-friendly 10 Exceptional 187 reviews £227 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=46246039&PinnedHotelID=46246039&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/f77f35e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Backstage Boutique Hotel Zermatt City Centre - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 356 reviews £264 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, 2 Single Beds, Mountain View (Matterhorn) | 1 bedroom, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/4000000/3040000/3032600/3032593/63cb87d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Phoenix Zermatt - Breakfast included - Pet-friendly - Free WiFi - Gym 9.4 Exceptional 678 reviews £213 includes taxes & fees 1 Oct - 2 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=3032593&PinnedHotelID=3032593&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, body treatments, hot stone massages](https://images.trvl-media.com/lodging/2000000/1360000/1353400/1353367/4c680730.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hemizeus & Iremia Spa Zermatt - Hot tub - Spa - Free WiFi - Restaurant 9.4 Exceptional 183 reviews £282 includes taxes & fees 1 Oct - 2 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=1353367&PinnedHotelID=1353367&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, hot stone massages, Thai massages](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093621/bfe315e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Daniela Zermatt - Hot tub - Breakfast included - Spa - Pet-friendly 9.6 Exceptional 444 reviews £253 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=1093621&PinnedHotelID=1093621&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/980000/971800/971734/67849626.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpine Hotel Perren Zermatt - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 422 reviews £206 includes taxes & fees 3 Oct - 4 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=971734&PinnedHotelID=971734&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/1000000/980000/971800/971730/cf97d058.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Mirabeau Resort & Spa Zermatt Zermatt - Pool - Breakfast included - Spa - Pet-friendly 9.4 Exceptional 295 reviews £308 includes taxes & fees 5 Oct - 6 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=971730&PinnedHotelID=971730&HadPinnedHotel=true®ionId=-1&adults=2) ![Penthouse Deluxe Suite Matterhorn View | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/489bd4bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wellness Hotel Alpenhof Zermatt - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 617 reviews £256 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=971759&PinnedHotelID=971759&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Ski shuttle nearby ### Food and drink - Free buffet breakfast available daily 7 AM to 10:30 AM - A bar/lounge - A restaurant - Hosted evening meal available daily for a fee of CHF 55 - Snack bar/deli ### Restaurants on site - Hotelbar - Restaurant Tapas & Wine ### Things to do - Bicycle rentals - Hot tub - Indoor pool - Piano - Sauna - Ski equipment rentals - Ski passes - Ski storage - TV in common areas ### Family friendly - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Computer station ### Outdoors - Garden - In the mountains - Pool loungers - Terrace ### Accessibility - Lift ### More - 3 buildings - Built in 1978 - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bathtub or shower - Children's slippers - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Desk - Electrical adapters - Heating - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available ### Check-out Check-out before 11:00 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Zermatt is in a car-free zone and can be reached only by train. ### Renovations and closures The property is closed between 31 October and 6 December. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CHF 15.00 per pet Welcoming dogs and cats only 1 total pets ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are available for CHF 90 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: CHF 15.00 per pet - Crib (infant bed) fee: CHF 90 per night - Hosted evening meal: CHF 55 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms A car is recommended for transport to and from this property Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Ambassador Hotel Zermatt Ambassador Zermatt Ambassador Zermatt Hotel Hotel Ambassador Zermatt Zermatt Ambassador Hotel Hotel Ambassador Zermatt Hotel Hotel Ambassador Zermatt Zermatt Hotel Ambassador Zermatt Hotel Zermatt ## Frequently asked questions ### Does Hotel Ambassador Zermatt have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Hotel Ambassador Zermatt? > As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Ambassador Zermatt on 1 Oct 2025 start from £260.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Zermatt-Hotels-Hotel-Ambassador-Zermatt.h4906346.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Ambassador Zermatt pet-friendly? > Yes, this property allows cats and dogs (limit 1 total). There's a required deposit per night. ### How much is parking at Hotel Ambassador Zermatt? > This property doesn't offer parking. ### What time is check-in at Hotel Ambassador Zermatt? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Hotel Ambassador Zermatt? > Checkout is at 11:00 AM. ### Where is Hotel Ambassador Zermatt located? > Situated in the mountains, this hotel is steps away from Zermatt-Matterhorn Ski Paradise, Tour Monte Rosa and Zermatt Visitor Center. Zermatt–Sunnegga Funicular and Matterhorn Museum are also within 10 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Gornergratbahn Station are within a 2-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Ambassador Zermatt Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 9.2 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 276 8 - Good 146 6 - Okay 26 4 - Poor 9 2 - Terrible 5 ### 10/10 Excellent #### Clark 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great views ##### Clark Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Samir 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Safe, clean, convenient, friendly staff ##### Samir Stayed 1 night in Aug 2025 ### 8/10 Good #### alex 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a good conveniently located hotel ##### alex Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ying Ying 7 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Very convenient, free breakfast, and the pool is a plus. ##### Ying Ying Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### William 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Zermatt was definitely our favorite town. We only wish that we stayed longer. Your location is amazing and extremely convenient to town and the rail system. ##### William Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Silvia 31 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay near the train station ##### Silvia Stayed 1 night in May 2025 ### 10/10 Excellent #### SURENDRAN 6 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to the station. Nice spacious room. ##### SURENDRAN Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Marilou 2 Jun 2025 Liked: Amenities clean, good breakfast, near to all, quiet ##### Marilou Stayed 1 night in Jun 2025 ### 8/10 Good #### sanjay 12 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff at breakfast was rude ##### sanjay Stayed 1 night in May 2025 ### 10/10 Excellent #### Venugopal 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Close to station ##### Venugopal Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller 7 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, friendly staff, breakfast is not best in class but decent, hotel has construction going on one side so was noisy. Some facilities like pool are shared with neighboring hotel. No air conditioning, but was cool enough at noise with all windows open. ##### Verified traveller Stayed 1 night in Jul 2025 ### 8/10 Good #### Verified traveller 6 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Super friendly reception staff. Great location and value. ##### Verified traveller Stayed 1 night in Mar 2025 ### 8/10 Good #### wei-jen 1 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort good for family trip ##### wei-jen Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Jetan 29 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Views, Central location, Good facility We stayed in the 1 bedroom suite which had the perfect view of the Matterhorn. Also close to the train station and had a free shuttle service. ##### Jetan Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Valentin 3 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Close to the train station, nice view from the hotel. ##### Valentin Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Engin Caglar 29 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel Just across the train station nice modern clean hotel. Friendly staff, good breakfast ##### Engin Caglar Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Luis Heitor 23 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Extremely friendly staff! Really recommend the place! ##### Luis Heitor Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Catherine 7 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Swiss Alps Great location and friendly staff. ##### Catherine Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### John 23 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Start to a Perfect Zermatt Week The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure. ![](https://a.travel-assets.com/ugc/hotel-reviews/79FB42B1D2057E99892BEB5710E4158F197EC55D1740346792368.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 5 nights in Feb 2025 ### 8/10 Good #### Iris 26 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Perfect location. Steps from the train station, gornergrat station, and so close to shopping and dining. ##### Iris Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Jeffrey 23 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing 2-day trip to Zermatt with family From check-in to the breakfast service team and onsite restaurant & bar, everyone was so friendly and helpful in making sure we had a nice stay in Zermatt. Also, the view of the Matterhorn from our room was amazing. ##### Jeffrey Stayed 2 nights in Jan 2025 ### 8/10 Good #### Roline 1 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is good. View of the Matterhorn. The breakfast was ok could be improved. ##### Roline Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Lauren 5 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Would recommend ##### Lauren Stayed 1 night in Jan 2025 ### 10/10 Excellent #### stephen 23 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our first trip to Zermatt. So we were really unsure of our lodging choice. Fortunately it met or exceeded our expectations, which really helped to make overall experience wonderful. ##### stephen Stayed 5 nights in Dec 2024 ### 8/10 Good #### Nilesh N. Kotecha, 19 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location ##### Nilesh N. 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