Hotel Ambassador Zermatt

Photo gallery for Hotel Ambassador Zermatt

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Indoor pool, pool loungers
Indoor spa tub
Indoor pool, pool loungers
View from room

Overview of Hotel Ambassador Zermatt

Hotel Ambassador Zermatt

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
Map
Spissstrasse 10, Zermatt, VS, 3920

Explore the area

  • Popular LocationZermatt-Furi Gondola16 min walk
  • Popular LocationSunnegga Ski Resort1 min drive
  • Popular LocationCharles Kuonen Suspension Bridge11 min drive
  • AirportSion (SIR)75 min drive

Choose dates to view prices

About this area

Zermatt

Located in Zermatt, Hotel Ambassador Zermatt is near a train station and near the boardwalk. Travellers looking for local activities can try Matterhorn Ski Paradise and Zermatt-Furi Gondola, while those looking to experience a bit of culture can stop by Matterhorn Museum. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and sledging.

What's nearby

  • Zermatt-Furi Gondola - 16 min walk
  • Sunnegga Ski Resort - 1 min drive
  • Charles Kuonen Suspension Bridge - 11 min drive
  • Saas-Fee Ski Resort - 49 min drive
  • Grimentz Ski Resort - 88 min drive

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • Swiss Chalet - 4 min walk
  • Theodors Stuba Zermatt 1896 - 5 min walk
  • Restaurant Walliserstube - 5 min walk
  • Bäckerei Fuchs - 5 min walk
  • Le Cervin Grill - 6 min walk

About this property

Hotel Ambassador Zermatt

4-star hotel, walk to Matterhorn Ski Paradise
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free train station pick-up are also provided. Additionally, a snack bar/deli, a sauna and a spa tub are on-site. All 84 rooms offer thoughtful touches such as pillow menus and slippers, as well as comforts such as pillowtop beds and premium bedding. In-room free WiFi and minibars are standard, as are flat-screen TVs with cable channels.
Hotel Ambassador Zermatt offers 84 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and older; COVID-19 vaccination requirement applies to all guests aged 16 and older; guests providing vaccine record must have received complete vaccination at least 1 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free 24-hour return train station shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Hosted evening meal available daily for a fee of CHF 55

Things to do

  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski equipment hire
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Desk
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in

Check-out

Check-out before 11:00 AM
Express checkout

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and older; COVID-19 vaccination requirement applies to all guests aged 16 and older; guests providing vaccine record must have received complete vaccination at least 1 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 15.00 per pet
Welcoming dogs and cats only
1 per room

Children and extra beds

Children are welcome
Kids stay free! Children 6 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are available for CHF 50.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CHF 15.00 per pet
  • Crib (infant bed) fee: CHF 50.0 per night
  • Hosted evening meal: CHF 55

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ambassador Hotel Zermatt
Ambassador Zermatt
Ambassador Zermatt Hotel
Hotel Ambassador Zermatt
Zermatt Ambassador Hotel
Hotel Ambassador Zermatt Hotel
Hotel Ambassador Zermatt Zermatt
Hotel Ambassador Zermatt Hotel Zermatt

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 151 out of 260 reviews
5 - Excellent 58%
Rating 4 - Good. 96 out of 260 reviews
4 - Good 37%
Rating 3 - Okay. 8 out of 260 reviews
3 - Okay 3%
Rating 2 - Poor. 3 out of 260 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 260 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.4/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

4.9/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facilities with a wonderful view of the Matterhorn. Staff was incredibly kind and friendly. Breakfast spread was amazing . 10/10 would recommend
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and front desk staff.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk personnel, particularly Tanja, we’re all especially friendly and helpful.
Stayed 1 night in Feb 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Nice hotel, great location! Walkable to the main promenade - shopping, restaurants & bars! We literally walked everywhere, didn't need a cab at all! Rooms are nice, bathroom was a little tight but well made.
Stayed 2 nights in Jan 2022

4/5 Good

Liked: Staff & service
Stayed 2 nights in Jan 2022