Title: Hotel Ambassador Zermatt Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=4906346&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Ambassador Zermatt Guests warm themselves by the inviting lobby fireplace or relax on loungers around the indoor pool with spectacular mountain views at this alpine retreat. ## Photo gallery for Hotel Ambassador Zermatt ![Sauna - Hotel Ambassador Zermatt (Zermatt)](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/2569a035.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance - Hotel Ambassador Zermatt (Zermatt)](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/a78a084c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, pillow-top beds, minibar, in-room safe - Hotel Ambassador Zermatt (Zermatt)](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/dc4b9063.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Hotel Ambassador Zermatt (Zermatt)](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/0637103d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast - Hotel Ambassador Zermatt (Zermatt)](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/10a49324.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Ambassador Zermatt offers a peaceful mountain escape with thoughtful amenities. Start your day with a breakfast buffet, relax in the sauna or indoor pool, and enjoy dinner at Restaurant Tapas & Wine overlooking the garden. The helpful multilingual staff ensures a great stay. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Hot tub - Pet-friendly - Free Wi-Fi - Restaurant £261 includes taxes & fees 6 Jan - 7 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 31 - Jan 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 1 - Jan 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Double Room, Mountain View (Matterhorn) ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/97919f3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Mountain View (Matterhorn) 8.6 Excellent 7 reviews ### Highlights Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Pillow-top bed Premium bedding Blackout curtains Bathrobes - 269 sq ft - Mountain view - Sleeps 3 - 2 Single Beds ### View all photos for Standard Double or Twin Room ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/dc4b9063.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room ### Highlights Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Pillow-top bed Premium bedding Blackout curtains Bathrobes - 269 sq ft - Mountain view - Sleeps 3 - 2 Single Beds ### View all photos for 1 Bed Room Suite in Suite ![Flat-screen TV](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/f97b6f85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bed Room Suite in Suite 9.8 Exceptional 6 reviews ### Highlights Separate dining area Separate sitting area Heating Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains - 534 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 2 Single Beds and 1 Queen Sofa Bed ### View all photos for 2 Room Suite in Family room ![Flat-screen TV](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/59ba47f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Room Suite in Family room 9.8 Exceptional 9 reviews ### Highlights Separate dining area Separate sitting area Heating Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains - 646 sq ft - 2 bedrooms - Mountain view - Sleeps 4 - 4 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Ambassador-Zermatt.h4906346.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Ambassador-Zermatt.h4906346.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02521%2C7.74922&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kFzCnwuMPa6tNd-hXfFFbGvfV4Q=) Spissstrasse 10, Zermatt, VS, 3920 #### What's nearby - Zermatt-Matterhorn Ski Paradise \- 1 min walk \- 0.0 miles - Zermatt Visitor Center \- 2 min walk \- 0.1 miles - Zermatt–Sunnegga Funicular \- 5 min walk \- 0.3 miles - Matterhorn Museum \- 8 min walk \- 0.5 miles - Zermatt - Furi \- 8 min walk \- 0.5 miles #### Getting around - Zermatt (QZB-Zermatt Train Station) - 1 min walk - Geneva International Airport (GVA) - 162 min drive #### Restaurants - ‪McDonald's - ‬3 min walk - ‪Restaurant Derby - ‬4 min walk - ‪Le Petit Royal - ‬4 min walk - ‪Golden India - ‬3 min walk - ‪Schweizerhof Kitchen - ‬3 min walk ## About this property ### Hotel Ambassador Zermatt Upscale hotel near Zermatt-Matterhorn Ski Paradise You can look forward to a free breakfast buffet, a terrace and a garden at Hotel Ambassador Zermatt. For some rest and relaxation, visit the sauna or the hot tub. The on-site fondue restaurant, Restaurant Tapas & Wine, features garden views and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception. You'll also find perks such as: - An indoor pool, along with sunloungers - Bike hire, express check-out and express check-in - A 24-hour front desk, concierge services and a computer station - A lift, a porter/bellboy and tour/ticket information - Guest reviews speak highly of the helpful staff Room features All 84 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches such as free WiFi and laptop-friendly workspaces. Other amenities include: - Hypo-allergenic bedding and pillowtop mattresses - Baths or showers, free toiletries and hairdryers - Flat-screen TVs with cable channels - Wardrobes/cupboards, children's slippers and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1300000/1293500/1293496/9c55e0aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chesa Valese Zermatt - Breakfast included - Spa - Free Wi-Fi - Bar 9.8 Exceptional 184 reviews £372 includes taxes & fees 27 Jan - 28 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=1293496&PinnedHotelID=1293496&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9790000/9789900/9789864/ba41f31d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpenhotel Fleurs de Zermatt Zermatt - Pool - Breakfast included - Spa - Free Wi-Fi 9.2 Wonderful 809 reviews £240 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=9789864&PinnedHotelID=9789864&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, body treatments, hot stone massages](https://images.trvl-media.com/lodging/2000000/1360000/1353400/1353367/4c680730.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hemizeus & Iremia Spa Zermatt - 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14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=6480222&PinnedHotelID=6480222&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/4000000/3420000/3419900/3419801/4d4ec9b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Matthiol Zermatt - Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.6 Exceptional 521 reviews £525 includes taxes & fees 14 Jan - 15 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=3419801&PinnedHotelID=3419801&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, hot stone massages, Thai massages](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093621/bfe315e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Daniela Zermatt - Hot tub - Breakfast included - Spa - Pet-friendly 9.6 Exceptional 457 reviews £294 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=1093621&PinnedHotelID=1093621&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, 2 Single Beds, Mountain View (Matterhorn) | Down duvets, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/4000000/3040000/3032600/3032593/63cb87d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Phoenix Zermatt - Breakfast included - Pet-friendly - Free Wi-Fi - Gym 9.4 Exceptional 682 reviews £270 includes taxes & fees 14 Jan - 15 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=3032593&PinnedHotelID=3032593&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, steam room, body treatments, hot stone massages, sports massages](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/dec93ca6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt City Centre - Pool - Breakfast included - Spa - Pet-friendly 10 Exceptional 216 reviews £327 includes taxes & fees 25 Jan - 26 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=46246039&PinnedHotelID=46246039&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/980000/971800/971734/67849626.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpine Hotel Perren Zermatt - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.2 Wonderful 432 reviews £197 includes taxes & fees 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=971734&PinnedHotelID=971734&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Ski shuttle nearby ### Food and drink - Free buffet breakfast available daily 7 AM to 10:30 AM - A bar/lounge - A restaurant - Hosted evening meal available daily for a fee of CHF 55 - Snack bar/deli ### Restaurants on site - Hotelbar - Restaurant Tapas & Wine ### Things to do - Bicycle rentals - Hot tub - Indoor pool - Piano - Sauna - Ski equipment rentals - Ski passes - Ski storage - TV in common areas ### Family friendly - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Computer station ### Outdoors - Garden - In the mountains - Pool loungers - Terrace ### Accessibility - Lift ### More - 3 buildings - Built in 1978 - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bathtub or shower - Children's slippers - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Desk - Electrical adapters - Heating - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available ### Check-out Check-out before 11:00 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Zermatt is in a car-free zone and can be reached only by train. ### Renovations and closures The property is closed between 31 October and 10 December. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CHF 15.00 per pet Welcoming dogs and cats only 1 total pets ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are available for CHF 90 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: CHF 15.00 per pet - Crib (infant bed) fee: CHF 90 per night - Hosted evening meal: CHF 55 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms A car is recommended for transport to and from this property Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Ambassador Hotel Zermatt Ambassador Zermatt Ambassador Zermatt Hotel Hotel Ambassador Zermatt Zermatt Ambassador Hotel Hotel Ambassador Zermatt Hotel Hotel Ambassador Zermatt Zermatt Hotel Ambassador Zermatt Hotel Zermatt ## Frequently asked questions ### Does Hotel Ambassador Zermatt have a pool? ### How much does it cost to stay at Hotel Ambassador Zermatt? ### Is Hotel Ambassador Zermatt pet-friendly? ### How much is parking at Hotel Ambassador Zermatt? ### What time is check-in at Hotel Ambassador Zermatt? ### What time is check-out at Hotel Ambassador Zermatt? ### Where is Hotel Ambassador Zermatt located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Ambassador Zermatt Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 9.2 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 281 8 - Good 147 6 - Okay 26 4 - Poor 9 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Nurunnajibah 26 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was spacious, clean and breakfast was absolutely amazing. Will definitely stay here again. ##### Nurunnajibah Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Maxime 16 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice employees ##### Maxime Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Clark 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great views ##### Clark Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Andriy 1 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff. ##### Andriy Stayed 1 night in Sep 2025 ### 8/10 Good #### alex 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a good conveniently located hotel ##### alex Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ying Ying 7 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Very convenient, free breakfast, and the pool is a plus. ##### Ying Ying Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Paul 5 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel in Zermatt Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking. ![](https://a.travel-assets.com/ugc/hotel-reviews/1a8c1301-0389-4b9e-96c6-a6e080fd3310-1757084155437.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8e7a9654-0fa9-4c06-9dff-153dc34f9b4b-1757084155048.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3a318ef0-a02a-476f-ab40-7d088c4c21d5-1757084156207.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8883b80a-a202-41a1-86d2-84afde11356b-1757084154605.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paul Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Jessica 17 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a fantastic stay at Hotel Ambassador Zermatt for 3-nights. The location is walkable distance to everything, and less than a 5 minute walk from the main train station. The property is clean, the staff was extremely friendly, and we loved having breakfast before starting our day on the slopes. Know that the sauna has limited hours, closing at 8pm. And most restaurants don't open for dinner until 6pm. We did not use the on-site restaurant but it looked really nice. Our room was great for the four of us, a 2-bedroom unit with a balcony towards the mountains with a Matterhorn view. We would absolutely stay here again. The price was just right and the location can't be beat. The walk to the Sunnegga-Rothorn tunnel entrance was about 10 minutes. There are two green bus stops 1 block away. Taxi services are available all around town and take card payments. ![Exterior decorated for Christmas](https://a.travel-assets.com/ugc/hotel-reviews/1ccc7dc2-3a33-4ad9-8556-79e43036f1bd-1765994075793.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Indoor pool](https://a.travel-assets.com/ugc/hotel-reviews/b105cda1-d4af-4d1e-96a2-4696ab7ddd8f-1765994078908.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sauna](https://a.travel-assets.com/ugc/hotel-reviews/b2bd1b1b-7f20-4023-a4bd-28ebad37c8f4-1765994082993.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hot tub](https://a.travel-assets.com/ugc/hotel-reviews/0462de66-cffa-4ebd-b362-e7bcd4526934-1765994086491.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jessica Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Marilou 2 Jun 2025 Liked: Amenities clean, good breakfast, near to all, quiet ##### Marilou Stayed 1 night in Jun 2025 ### 10/10 Excellent #### William 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Zermatt was definitely our favorite town. We only wish that we stayed longer. Your location is amazing and extremely convenient to town and the rail system. ##### William Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jetan 29 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Views, Central location, Good facility We stayed in the 1 bedroom suite which had the perfect view of the Matterhorn. Also close to the train station and had a free shuttle service. ##### Jetan Stayed 1 night in Mar 2025 ### 8/10 Good #### Iris 26 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Perfect location. Steps from the train station, gornergrat station, and so close to shopping and dining. ##### Iris Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Prithwiraj 3 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property & friendly staff. Great breakfast. ##### Prithwiraj Stayed 3 nights in Mar 2024 ### 8/10 Good #### Nilesh N. Kotecha, 19 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location ##### Nilesh N. Kotecha, Stayed 1 night in May 2024 ### 8/10 Good #### Roline 1 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is good. View of the Matterhorn. The breakfast was ok could be improved. ##### Roline Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Concetta 22 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean. ##### Concetta Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Tobin 21 Sept 2024 Liked: Cleanliness, amenities Excellent breakfast. Arsen at front desk super helpful! ##### Tobin Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Michael 15 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities True to its stature and reputation, the hotel and its staff is a perfect combination of elegance and convenience for a family ski trip ##### Michael Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Elise 10 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a wonderful stay. This hotel is conventionally located right next to trains, restaurants, and shopping. The staff is very accommodating as well. I would stay here again. ##### Elise Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Ashish 15 Sept 2024 Liked: Staff & service, amenities, property conditions & facilities Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn ##### Ashish Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Jason 25 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay- close to train station Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable. ##### Jason Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### linda 5 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The Pool Beautiful and unusual pool made with stainless steel walls Lovely sauna and hot tub. Perfect for relaxing ##### linda Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Billy 5 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly front staff. We was served by Mr. Lucas. Thank you ##### Billy Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### CHRISTOPHER 19 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very comfortable Great location, near the train station and the Gornergrat train for skiing. Hotel was clean, rooms were very nice sized, and the breakfast was very good. ##### CHRISTOPHER Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Gianna 6 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities if you are looking for a simple room to stay at in Zermat then this is the perfect place. Everything was up to par, the room was constantly cleaned we always had fresh towels and the hotel staff will bring you a robe and slippers if asked. The ski rental is connected to the hotel therefore we did not have to walk far to rent skis which was extremely convenient. The breakfast was delicious every morning and the staff was all very nice and helpful. I would definitely stay at this hotel again if returning. ##### Gianna Stayed 2 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Kempinski Palace Engelberg](https://www.expedia.co.uk/Engelberg-Hotels-Kempinski-Palace-Engelberg.h64125002.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Hotel Roc et Neige](https://www.expedia.co.uk/Chateau-DOex-Hotels-Hotel-Roc-Et-Neige.h17331086.Hotel-Information) > > [Swiss Holiday Park Resort](https://www.expedia.co.uk/Morschach-Hotels-Swiss-Holiday-Park-Resort.h3568573.Hotel-Information) > > [Languard](https://www.expedia.co.uk/St-Moritz-Hotels-Languard.h1202429.Hotel-Information) > > [Montreux Lake View - The Freddie Mercury residence](https://www.expedia.co.uk/Montreux-Hotels-Montreux-Lake-View-The-Freddie-Mercury-Residence.h30603250.Hotel-Information) > > [BERGWELT GRINDELWALD | ALPINE DESIGN RESORT](https://www.expedia.co.uk/Grindelwald-Hotels-Bergwelt-Grindelwald.h68123813.Hotel-Information) > > [Hotel Silberhorn](https://www.expedia.co.uk/Lauterbrunnen-Hotels-Hotel-Silberhorn.h1206941.Hotel-Information) > > [Hotel Restaurant Balm Meggen](https://www.expedia.co.uk/Meggen-Hotels-Hotel-Restaurant-Balm-Meggen.h1339976.Hotel-Information) > > [Resort Hotel Alex](https://www.expedia.co.uk/Zermatt-Hotels-Resort-Hotel-Alex.h1107415.Hotel-Information) > > [Cascada Boutique Hotel](https://www.expedia.co.uk/Lucerne-Hotels-Cascada-Boutique-Hotel.h27102.Hotel-Information) > > [The Chedi Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-The-Chedi-Andermatt.h6657290.Hotel-Information) > > [Hotel Spinne](https://www.expedia.co.uk/Grindelwald-Hotels-Hotel-Spinne.h7601.Hotel-Information) > > [AMERON Luzern Hotel Flora](https://www.expedia.co.uk/Lucerne-Hotels-Ameron-Luzern-Hotel-Flora.h7551.Hotel-Information) > > [Eiger Lodge Chic](https://www.expedia.co.uk/Grindelwald-Hotels-EIGER-LODGE-CHIC.h69807466.Hotel-Information) > > [Lake Geneva Hotel](https://www.expedia.co.uk/Versoix-Hotels-Lake-Geneva-Hotel.h10205057.Hotel-Information) > > [Everness Hotel & Resort](https://www.expedia.co.uk/Chavannes-De-Bogis-Hotels-Everness-Hotel-Resort.h7747.Hotel-Information) > > [Pension Heino](https://www.expedia.co.uk/Saas-Grund-Hotels-Pension-Heino.h4241250.Hotel-Information) > > [Hotel Spalentor](https://www.expedia.co.uk/Basel-Hotels-Hotel-Spalentor.h1095190.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > > [Dorint Blüemlisalp Beatenberg/Interlaken](https://www.expedia.co.uk/Beatenberg-Hotels-Dorint-Bluemlisalp-BeatenbergInterlaken.h28340.Hotel-Information) > > [Radisson Blu Hotel Reussen, Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-Radisson-Blu-Hotel-Reussen.h31357081.Hotel-Information) > > [Hotel Bären - The Bear Inn](https://www.expedia.co.uk/Wilderswil-Hotels-Hotel-Baren-The-Bear-Inn.h972122.Hotel-Information) > > [Seehotel Pilatus](https://www.expedia.co.uk/Hergiswil-Hotels-Seehotel-Pilatus.h991294.Hotel-Information) > > [Hotel Central Luzern](https://www.expedia.co.uk/Lucerne-Hotels-Hotel-Central-Luzern.h4813.Hotel-Information) > > [Romantik Hotel Schweizerhof](https://www.expedia.co.uk/Grindelwald-Hotels-Romantik-Hotel-Schweizerhof.h1055038.Hotel-Information) > > [Hotel Engel](https://www.expedia.co.uk/Emmetten-Hotels-Hotel-Engel.h11914828.Hotel-Information) > > [Holiday Inn Express Luzern - Kriens by IHG](https://www.expedia.co.uk/Kriens-Hotels-Holiday-Inn-Express-Luzern-Kriens.h29874288.Hotel-Information) ---