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"Room was clean, food was amazing from both the restaurant & the breakfast buffet. Staff were lovely & very friendly"

"The staff were all friendly and the hotel had a lovely atmosphere. The pool was also a good size and there were lots of available floats for the kids to play with. The changing facilities by the pool were also a good size and very clean. "

"Perfect hotel and facilities and the staff were superb . "

"This hotel is so relaxed and chilled. Free games like pool, table tennis, darts etc. Rooms comfortable and clean. Staff very friendly. It’s everything you need! Location is great too. Short distance to shops and restaurants. Will definitely be back. "

"Excellent"

"Room upgrade on arrival , drinks in mini bar a bonus. Size of the room "

"I was offered a newly refurbished “Club Room” for which I paid an additional £10. The room was fabulous. High end bathroom fittings, lights all over the room which were turned on/off by a switch by the bed. The staff were excellent, with directions and assistance with printing documents. Good value for money and hugely recommended."

"good staff and convenient parking"

"The only downside to the hotel is the lack of parking. Whilst you can pre-book reserved parking at the railway station it's a 5 minute walk away, so not ideal with luggage, particularly if it's raining. However, that won't put me off staying again as everything else about it is wonderful! Our room, which was an executive king size, was lovely and big and the bed was very comfortable and much bigger than our king size bed! The breakfast is self service and has a wide variety of pastries and cooked breakfast and even has a pancake maker, which I didn't try but I might next time! We ate in the restaurant one night and the food was very nice, with a good choice. The views of the river from the restaurant are lovely. We stayed because we were going to Windsor races and you can't get any closer to the promenade to catch the boat to the races! We also managed to get a last minute booking to go the Theatre Royal, which is a couple of minutes walk away. The hotel really is in a perfect position! All I would say is that if you struggle with stairs, make sure that you ask for a room on the level, or in their courtyard building rather than the main building. The main building doesn't have lifts (it's listed) and the stairs are windy. I will do that next time we go because my knees will thank me! We have stayed at two other hotels in Windsor, but I think that we will be staying here from now on. I don't think that it can be beaten for comfort, food and it's position."