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"We booked a lounge access room , the key card wouldn’t give us access to the lounge . Another guest had the same issue as us . As we had a 2.30 am start we ordered room service . The shower had been turned off so tightly we struggled to switch it on in the morning The room was really hot as the air con didn’t appear to work We asked for a 4.00 am taxi to be booked as the shuttle doesn’t start until 4.30 - this wasn’t booked , luckily there was a driver available to take us."

"Good choice for travel as all night check-in, which is not the case for many places. The room was 26 Celsius all night, despite trying to turn the thermostat differently no window to be opened. Made it very uncomfortable. That was our only complaint. Average non-fancy room good for just a quick overnight stay while traveling wouldn’t stay here for a long period of time though as out by airport and no amenities"

"The hotel is located conveniently to walk to Windsor Castle and surrounding shops and diners. But it also makes it noisy at night. The hotel is a beautiful building, but needs renovating in the bathrooms and other areas of the building. More cleaning needed as well. That said, price is cheaper than other hotels in the area. "

"The laundry facilities don’t exist. Had to send them out. The hotel charged me 600.00 American dollars for a small load of laundry. Staff said nothing they could do. Very upsetting."

"The staff were nice. "

"The rooms are very different to anything I have stayed in before, very quirky decor. When we arrived we did struggle to park as it's only on street parking."

"Room could have been better there was someone else left over food in the mini fridge. A panel in the bath room fell off the wall when i opened the garbage can"

"Breakfast was good as always but the room was disappointing"

"Worthy of every penny spent!"