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"Really friendly, helpful staff. Nothing too much trouble. Fixed a defect with the toilet whilst we were out for the day. Highly recommend!"

"Rooms were clean . Food was yummy and lots of different options for breakfast. The staff were really friendly and welcoming - Even gave us the option if we wanted a room on the top floor or bottom. Close to the shopping centre and restaurants"

"Room was spotless and clean. I was cold the lady in reception gave us heater . Very friendly staff. Breakfast was food. And 2 day stay was good value for money"

"Welcoming staff, nice atmosphere. Rooms are nice and clean with everything you need and a comfortable bed. "

"Lovely room, warm, clean and comfortable. Welcoming and helpful staff throughout from arriving at reception, service in the bar, restaurant and breakfast area, and the leisure centre and cleaning staff."

"Excellent stay as always - friendly welcoming staff from check in to check out - a perfect stay - thank you. "

"Excellent! Friendly, welcoming staff. Clean, quiet room. Great breakfast - plenty of choice and tasty. Excellent value for money! "

"Just what we would expect for a 4* hotel, clean, well decorated, friendly staff. The breakfast was good, but not amazing. The swimming pool and spa facilities were great, the gym was very well equipped. We had a lovely surprise when we came back to our room on the second day; it was my daughter’s birthday so I had brought decorations with me and the maid had made a 3 x story cake made out of towels, ribbons, flowers and pom poms. It was very special and so thoughtful. Thank you very much. "

"Lovely comfortable bed. Super clean and well maintained room. Richard the manager took great care of us all - fantastic customer service. Only negative is the lifts - not enough lifts for such a big hotel. "