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Ibis Birmingham New Street Station Hotel

Photo gallery for Ibis Birmingham New Street Station Hotel

Featured image
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board

Overview of Ibis Birmingham New Street Station Hotel

UNESCO Sustainable Property

Ibis Birmingham New Street Station Hotel

2.5 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
21 Ladywell Walk Arcadian Centre, Birmingham, England

Explore the area

  • Popular LocationBullring Shopping Centre7 min walk
  • Popular LocationBroad Street12 min walk
  • Popular LocationHagley Road20 min walk
  • AirportBirmingham (BHX)17 min drive

Choose dates to view prices

About this area

Birmingham

In the city centre, Ibis Birmingham New Street Station Hotel is in Birmingham City Centre, a walkable area in Birmingham with great shopping. Symphony Hall and Cadbury World are cultural highlights, and travellers looking to shop may want to visit Bullring Shopping Centre and Broad Street. Looking to enjoy an event or a match? See what's going on at Edgbaston Cricket Ground (Edgbaston Stadium) or Arena Birmingham. Guests appreciate the hotel's central location.

What's nearby

  • Hippodrome Theatre - 2 min walk
  • O2 Academy Birmingham - 6 min walk
  • Bullring Shopping Centre - 7 min walk
  • Broad Street - 12 min walk
  • Hagley Road - 20 min walk

Getting around

  • Birmingham New Street Station - 4 min walk
  • Birmingham Airport (BHX) - 17 min drive

Restaurants

  • Kyoto Sushi & Grill - 2 min walk
  • Café Soya - 2 min walk
  • The Wilderness - 3 min walk
  • The Royal Bengal - 3 min walk
  • Otoro Sushi Uk - 3 min walk

About this property

Ibis Birmingham New Street Station Hotel

Eco-friendly Birmingham hotel in Birmingham City Centre, near Bullring Shopping Centre
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, self parking and dry cleaning. All 159 rooms provide in-room free WiFi, coffee makers and TVs. Other amenities available to guests include fans, hairdryers and showers.
Ibis Birmingham New Street Station Hotel offers 159 forms of accommodation with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 8.95 per person
  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French
  • Greek
  • Hindi
  • Italian
  • Portuguese
  • Spanish
  • Thai

Business services

  • Conference centre
  • Coworking spaces
  • Meeting rooms 7

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Step-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
1 per room
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 8.95 per person (approximately)
  • Covered self-parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 286 out of 953 reviews
5 - Excellent 30%
Rating 4 - Good. 413 out of 953 reviews
4 - Good 43%
Rating 3 - Okay. 167 out of 953 reviews
3 - Okay 18%
Rating 2 - Poor. 54 out of 953 reviews
2 - Poor 6%
Rating 1 - Terrible. 33 out of 953 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Everything was fine. Staff was courteous and accommodating.
Stayed 1 night in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and comfy bed . Would recommend.
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with family
Understaffed so bar service was extremely slow.
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with partner
Liked: Staff & service
The staff at the hotel were lovely- so welcoming and always happy to help which was a real plus. Great location and very convenient to be so near the shops and station. The room was basic but exactly what we paid for. The only criticism I have were that there were some liquid marks of something on the wall so maybe could be a bit cleaner. Unfortunately there was a police incident outside 2/3 nights we stayed there meaning we didn’t sleep very well and felt a little unsafe. On the Saturday night the floor we were on smelt very strong of weed which wasn’t especially nice.
Stayed 3 nights in Sep 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very old hotel and poorly maintained.
Stayed 2 nights in Sep 2021