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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Ibis Birmingham New Street Station Hotel

2.5 out of 5

Photo gallery

Featured image
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board

Guest reviews

3.9 out of 5 Good
979 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Restaurant
Breakfast Available
Business Services
Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Map

21 Ladywell Walk Arcadian Centre, Birmingham, England

Explore the area

Popular LocationThe Alexandra5 min walk
Popular LocationHigh Street7 min walk
Popular LocationBullring Shopping Centre7 min walk
AirportBirmingham (BHX)27 min drive

Choose dates to view prices

  • Standard Room, 1 Double Bed

    Photos of Standard Room, 1 Double Bed

    4.1/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 Double Bed

  • Standard Room, 2 Single Beds

    Photos of Standard Room, 2 Single Beds

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 2 Single Beds

About this area

Birmingham

In the city centre, Ibis Birmingham New Street Station Hotel is in Birmingham's Birmingham City Centre neighbourhood, a walkable area with great shopping. Symphony Hall and Cadbury World are cultural highlights, and travellers looking to shop may want to visit Bullring Shopping Centre and The Mailbox. Enjoy an event or a match at Arena Birmingham, and consider making time for Broad Street—a top attraction that's not to be missed. Guests appreciate the hotel's central location.
Visit our Birmingham travel guide
Map
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Popular Location

What's nearby

  • The Alexandra - 5 min walk
  • High Street - 7 min walk
  • Bullring Shopping Centre - 7 min walk
  • The Mailbox - 9 min walk
  • International Convention Centre (ICC) - 15 min walk

Getting around

  • Birmingham New Street Station - 3 min walk
  • AirportBirmingham (BHX) - 27 min drive

Restaurants

  • Otoro Sushi Uk - 3 min walk
  • Taj Mahal - 3 min walk
  • Sunflower Lounge - 4 min walk
  • Min Min - 4 min walk
  • Broad Street - 16 min walk

About this property

Ibis Birmingham New Street Station Hotel

Birmingham hotel in Birmingham City Centre, walk to Bullring Shopping Centre
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, self parking and dry cleaning. All 159 rooms provide complimentary wireless Internet access, coffee/tea makers and TVs. Other amenities available to guests include fans, hairdryers and showers.
Ibis Birmingham New Street Station Hotel offers 159 forms of accommodation with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking: GBP 15 per night
  • Parking height restrictions apply

Food and drink

  • Continental breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–noon on weekends: GBP 6.95 per person
  • 1 restaurant
  • 1 bar

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French
  • Greek
  • Hindi
  • Italian
  • Portuguese
  • Spanish
  • Thai

Business services

  • 7 meeting rooms
  • Coworking space
  • Conference centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Step-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Fan
  • Climate control (heating)
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
1 per room
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: GBP 6.95 per person (approximately)
  • Covered self-parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Frequently asked questions

Can I cancel my reservation for free at Ibis Birmingham New Street Station Hotel and receive a full refund?
Yes, Ibis Birmingham New Street Station Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Ibis Birmingham New Street Station Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Ibis Birmingham New Street Station Hotel pet-friendly?
Yes, Ibis Birmingham New Street Station Hotel allows pets (limit 1 per room). There's a fee of GBP 10 per pet, per night.
How much is parking at Ibis Birmingham New Street Station Hotel?
Self-parking is available for GBP 15 per night.
What time is check-in at Ibis Birmingham New Street Station Hotel?
Check-in is from 2:00 PM to anytime.
What time is check-out at Ibis Birmingham New Street Station Hotel?
Checkout is at noon.
Where is Ibis Birmingham New Street Station Hotel located?
Located in Birmingham City Centre, this hotel is within a 10-minute walk of Bullring Shopping Centre and The Mailbox. Symphony Hall and Broad Street are also within 1 mi (2 km). Birmingham New Street Station is only a 3-minute walk and Birmingham Moor Street Station is 7 minutes.
3.9
Good
5 - Excellent
281
4 - Good
431
3 - Okay
176
2 - Poor
61
1 - Terrible
30

4.2/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Business traveller
Sad face IconDisliked: Cleanliness, property conditions & facilities
Good location for China Town and railway Station. BUT this is an old IBIS budget hotel which is no where near as good as the new ones. Tiny room and poor quality beds. Even though there were no chargeable facilites they still wanted to take £50 off my credit card. Never going back to this one. Avoid!
Stayed 1 night in Oct 2020

2/5 Poor

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service
Staff and room were nice. However, for over 2 nights stay, my room wasn’t serviced.
Stayed 2 nights in Oct 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Great location for bullring- it isn’t in the grand central / new street station it is still a walk, but only a few minutes. Seems they have renovated the reception area and forgot about the rest of the hotel. Room 315 - dark, outdated, bed was very had and uncomfortable but couldn’t complain too much as the was good value for money.
Stayed 1 night in Oct 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not make this trip. Tired to contact Expedia for 2 entire days previously but their systems totally failed with no contingency. Contacted Accor/Ibis who told me they could do absolutely nothing - even though it was their hotel and were of zero help. Total waste of my time and money.
Stayed 1 night in Mar 2020

2/5 Poor

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Room comfort
Ask for a quiet room
The nightclub next door kept me awake until 3.30am! Otherwise things were fine.
Stayed 2 nights in Mar 2020

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