5/5 Excellent
Randall
12 Oct 2021
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
Ibis Birmingham New Street Station Hotel
Photo gallery for Ibis Birmingham New Street Station Hotel
Overview of Ibis Birmingham New Street Station Hotel
UNESCO Sustainable Property
Ibis Birmingham New Street Station Hotel
3.9/5 Good
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet-friendly
- Restaurant
- Breakfast available
- Business services
- Parking available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 72-hour vacancy between guest room stays
- Hand sanitiser provided
21 Ladywell Walk Arcadian Centre, Birmingham, England
Explore the area
- Bullring Shopping Centre7 min walk
- Broad Street12 min walk
- Hagley Road20 min walk
- Birmingham (BHX)17 min drive
Choose dates to view prices
About this area
Birmingham
In the city centre, Ibis Birmingham New Street Station Hotel is in Birmingham City Centre, a walkable area in Birmingham with great shopping. Symphony Hall and Cadbury World are cultural highlights, and travellers looking to shop may want to visit Bullring Shopping Centre and Broad Street. Looking to enjoy an event or a match? See what's going on at Edgbaston Cricket Ground (Edgbaston Stadium) or Arena Birmingham. Guests appreciate the hotel's central location.
What's nearby
- Hippodrome Theatre - 2 min walk
- O2 Academy Birmingham - 6 min walk
- Bullring Shopping Centre - 7 min walk
- Broad Street - 12 min walk
- Hagley Road - 20 min walk
Getting around
- Birmingham New Street Station - 4 min walk
- Birmingham Airport (BHX) - 17 min drive
Restaurants
- Kyoto Sushi & Grill - 2 min walk
- Café Soya - 2 min walk
- The Wilderness - 3 min walk
- The Royal Bengal - 3 min walk
- Otoro Sushi Uk - 3 min walk
About this property
Awards and affiliations
This property has signed the UNESCO Sustainable Tourism Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Secured covered self parking on site (GBP 15 per night)
- Wheelchair-accessible parking and van parking available
- Height restrictions apply for on-site parking
Food and drink
- Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 8.95 per person
- 1 restaurant
- 1 bar
Family friendly
- Laundry facilities
- Snack bar/deli
Conveniences
- Lift
- Front-desk safe
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
Languages spoken
- English
- French
- Greek
- Hindi
- Italian
- Portuguese
- Spanish
- Thai
Business services
- Conference centre
- Coworking spaces
- Meeting rooms 7
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Bathroom emergency pull cord
- Braille signage
- Grab bar in shower
- Grab bar near toilet
- In-room accessibility (select rooms)
- Lever door handles
- Step-free path to entrance
- Vibrating pillow alarm
- Visual fire alarm
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
- Wheelchair accessible (may have limitations)
- Wheelchairs available on site
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Bed sheets
- Blackout drapes/curtains
- Fan
- Heating (climate-controlled)
Bathroom
- Free toiletries
- Hairdryer
- Shower
- Towels
Entertainment
- TV/satellite channels
- TV
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Phone
- Restaurant dining guide
Similar properties
See similar properties
Birmingham
Birmingham City Centre
Business-friendly
Pet-friendly
Guest rating 3.5+
2 star
Hotel
Washer and dryer
Policies
Check-in
Check-in from 3:00 PM - anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GBP 10 per pet, per night
1 per room
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: GBP 8.95 per person (approximately)
- Covered self-parking fee: GBP 15 per night
- Pet fee: GBP 10 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham
Frequently asked questions
Overall score and ratings
3.9
Good
4.2/5
Cleanliness
4.1/5
Staff & service
3.7/5
Amenities
3.9/5
Property conditions & facilities
4/5 Good
Debbie
Travelled with partner
23 Sept 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
3/5 Okay
Michelle
Travelled with family
15 Sept 2021
Stayed 1 night in Sep 2021
3/5 Okay
Maisie
Travelled with partner
13 Sept 2021
Liked: Staff & service
Stayed 3 nights in Sep 2021
1/5 Terrible
MouryaKumar Reddy, BELLEVUE
13 Sept 2021
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021