Ratings based on 3,096 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller from london

worst shower of the year

Posted 18-Mar-2017
corporate greed comes disguised as' save the water and the planet program ' which means you have to get ready to have a shower with barely a few drops of water. on top of that, the restaurant is a total rip off relying on business travelers with all expenses paid so not giving any thought about value for money. so fellow non business travellers : avoid
Comment from Hotel Management
23-Mar-2017 by Customer Care, Hotel Management
We appreciate your review. We apologize you were disappointed with the water pressure in your room and the cost of food in the restaurant. Thank you for your feedback and for giving us this opportunity to improve our guest experience.
2out of 5
by A verified traveller from London

Dissapointed

Posted 15-Mar-2017
Pros: Staff and comfort
Cons: Parking and burger
The hotel was beautiful, clean and the staff welcoming...However, to have to pay for parking is outrageous when the hotel is over 100 pounds per night!!!! I had a room service burger (which arrived within 5 minutes) The quality was appaling and it had clearly been hanging around for a while under a "hot-plate", hence why I got it so quickly. Very poor and not at all worthy of a hotel with such high standards
Comment from Hotel Management
22-Mar-2017 by Customer Care, Hotel Management
Dear Simon, Thank you for your review and we are glad you liked the hotel and staff. We apologize you were disappointed with the burger you received from room service and the cost of parking. We value your feedback and hope for another opportunity to exceed your expectations.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Feb-2017
Pleasant. Very expensive food. Wonderful breakfast.
3out of 5
by A verified traveller from perth

Ok hotel but expensive for what you get

Posted 09-Feb-2017
Pros: location to airport
Cons: Pricing. Showers with power Comfort in the rooms.
Hotel is very handy for the airport but room comfort and shower were not great. The bed sat at an awkward angle to the TV and the shower had no power. No complimentary bottle of water available. Food prices extremely expensive.
4out of 5
Recommended
for Everyone
by A verified traveller from Kingston, Ontario

Nice Property

Posted 05-Feb-2017
Hotel was nice, we were there for 4 days. There were two restaurants but the menu was very limited for evening dining.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in small airport

Posted 24-Jan-2017
Pros: Room comfortable
Cons: Some fittings looking a little aged
Location: Great to be able to walk to the terminal
Great that Stansted can justify such a good hotel. Very nice room, with lots of design flair. Good restaurant
5out of 5
by David

Excellent airport hotel

Posted 21-Dec-2016 on Hotels
Efficient, no-fuss friendly check-in. Restaurants provide fair choice for Dinner albeit a little pricey. Breakfast selection one of the best. Despite locality to airport runways no noise in room.
5out of 5
Recommended
for Everyone
by A verified traveller from london

Convenient for airport

Posted 19-Dec-2016
Nice hotel, good facilities and next door to airport.
5out of 5
by A verified traveller

Excellent hotel near airport.

Posted 15-Dec-2016 on Hotels
Excellent hotel near airport
4out of 5
by A verified traveller

This traveller left a rating score only Posted 14-Dec-2016 on Hotels