Ratings based on 3,004 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Handig hotel voor bliksembezoeken aan Londen.

Posted 03-Dec-2016
Pros: Vanuit de aankomst/vertrekhal een paar minuten lopen. Ideaal bij late aankomst of vroege vertrek.
Cons: Mag wel weer een verfje en behangetje.
Prijs en kwaliteit kamer met ontbijtbuffet is erg goed.
5out of 5
by A verified traveller

Nice airport hotel, perfect for an overnight stay.

Posted 29-Nov-2016
The staff is friendly, rooms are clean and comfortable and hotel facilities are great.
4out of 5
by A verified traveller

Convenient hotel for an early flight

Posted 23-Nov-2016
This is a good hotel for an early flight in the morning like we had. Good sized rooms which are nice and quiet. Recommend adding the breakfast to your booking. The selection is plentiful and very tasty. Avoid eating and drinking in the bar,it's way too expensive. £78 for a wrap,burger and a bottle of wine.
5out of 5
by A verified traveller

Perfect for the airport

Posted 13-Nov-2016
Pros: Helpful staff, in particular Jay on reception, i spoke to him on the phone and he checked in my son on arrival. Everything went smoothly.
Brief stay after a flight and before onward travel to Cambridge
2out of 5
by A verified traveller from Cheshire

Could be better....

Posted 06-Nov-2016
Location: A two minute walk to the airport.
The room was old and shabby, and quite grubby. One of the two sockets didn't work. The mini bar was jammed shut. No complimentary biscuits or water, but two coffee sachets. The reception staff are miserable and disinterested. The food selection is poor and over-priced, and the food itself is disgusting. I was overcharged for two items on the room service menu.
Comment from Hotel Management
10-Nov-2016 by Corporate Customer Care, Hotel Management
Dear Laura, thank you for taking the time to share your feedback with us on your recent stay. Thank you very much for the positive comment about the location of our hotel. We are so sorry that you had such a poor experience, particularly with the condition of the room, dealing with our reception and room service team. We do our very best to make sure our guests are comfortable and receive the best service and regret to hear that did not happen on this occasion. We appreciate your comments and will share them with the relevant Departmental Heads in order that we can continually improve services at the hotel. We would love another chance to show you that we can do so much better and it would be our pleasure to have you as our guest again.
3out of 5
by A verified traveller from canada

close to the hotel

Posted 18-Oct-2016
Pros: location
The food was expensive and not great. The hotel is really close and there are some restaurants and food options there.
3out of 5
by A verified traveller from London

Posted 18-Oct-2016
gym closed two hours earlier than stated, "king" size bed was two single beds pushed together not very well, and the breakfast buffet was total rubbish.
5out of 5
by A verified traveller from SF

Walking distance to Stansted

Posted 12-Oct-2016
Nice hotel good facilities reasonably priced. The room was a bit small but for an one night stay it was enough.
5out of 5
by A verified traveller from Nazare Portugal

Wonderful Hotel - wasted at an airport

Posted 25-Sep-2016
Pros: Location - walk to terminal, building, staff, room, bed, wine cellar, clean, quiet (noise insulation)
Cons: Nothing worth mentioning!
Location: Does its job - great transit hotel short walk to terminal!
Nothing but praise praise for this hotel. I stay in a LOT of hotels - 40 years of constant global business travel - and this is definitely one of the best! Cool design, great touches - the 50 ft high glass tower wine "cellar" in the atrium is amazing...especially when you see the young lady somnelier going up and down hanging from wires to retrieve bottles of wine! A hotel of this standard is wasted at Stansted Airport - I'm guessing almost everyone just stays one night as it's a transit hotel.
2out of 5
by A verified traveller from Tokyo

OK

Posted 15-Sep-2016
I got a non-smoking room, which I could smell smoke. I felt it was a bit over priced for what I paid, but it has great access to the airport and the station, so it probably balances.
Comment from Hotel Management
20-Sep-2016 by Customer Care, Hotel Management
Dear Mark, Thank you for your review. We are glad the location of the hotel was convenient and regret to hear you were disappointed with your room. Your feedback is important and we have shared your comments with hotel management to ensure all guest rooms are up to Radisson Blu standards.