Ratings based on 3,212 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from wales

Hotel near airport

Posted 27-Jun-2017
Pros: every thing as above
Cons: Can think of nothing except maybe price a little high
Location: Very convenient for travellers
Only stayed overnight after a late flight .in the past have used this hotel several times when flying from stansted .really comfortable and very clean .within walking distance fr.om airport so very convenient . Beds very comfortable .very quiet considering the position .would always use this hotel when flying from stanstead .
5 out of 5
Recommended
for Everyone
by A verified traveller from Fakenham, Norfolk. UK.

So convenient after late flight arrival

Posted 25-Jun-2017
Pros: Everything was just great.
Cons: Nothing.
Location: It's an airport hotel, stupid!
Stansted Airport is responsible for poor signage just as rail passengers separate, causing some confusion for tired travellers, but we found it after a short walk. We were upgraded to a Superior room (without request or pre-knowledge) which was wonderful.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Jun-2017
Excellent location, easy check in and out, aircon noisey
2 out of 5
by A verified traveller from S

How are you supposed to sleep?

Posted 10-Jun-2017
There was constant noise make it very difficult to sleep. Our air con was turned off but there was a constant annoying noise. It was very disappointing and left us exhausted unable to relax and get to sleep.
Comment from Hotel Management
16-Jun-2017 by Customer Care, Hotel Management
Dear Claire, Thank you for your review. We understand how important a quiet environment is and apologize for the noise that disturbed your stay. Your feedback helps us prevent situations such as this in the future.
3 out of 5
Recommended
for Everyone
by A verified traveller from Lincoln, UK.

convenient

Posted 06-Jun-2017
Pros: walking distance from terminal.
Cons: acknowledgement by staff of problem and perhaps a token expression of compensation e.g. a discount offered on a future booking.
Location: adjacent to air terminal.
Would have rated higher if the air conditioning had been functioning properly. Arrived too late at night and too tired to change room.
2 out of 5
by A verified traveller

TV in bedroom did not work

Posted 05-Jun-2017
Cons: The TV in bedroom did not work, this is a basic requirement !
The TV in bedroom did not work, this is a basic requirement !
Comment from Hotel Management
15-Jun-2017 by Customer Care, Hotel Management
Thank you for your review. We apologize the TV in your room was not working. We appreciate your comments and have shared them with hotel management to review.
4 out of 5
Recommended
for Everyone
by A verified traveller

A airport hotel that does the job.

Posted 04-Jun-2017
A clean comfortable hotel to have a relaxing night before an early morning departure.
3 out of 5
by A verified traveller from uk

Only good point was close to terminal

Posted 04-Jun-2017
1 restaurant , all foreign staff , no milk in room , no mini bar , only duck down pillows , Absolute rubbish will not stay again !!
3 out of 5
Recommended
for Everyone
by A verified traveller from USA

Super convenient location. Bad restaurant!

Posted 27-May-2017
Pros: Location! Clean and quiet.
You cant beat this location for access to the airport. We were disappointed to find the refrigerator in our room was not working. The staff did promptly offer ice to the room. We should have trusted the overwhelming bad reviews about the Italian restaurant but we ate there anyway. Its more of a cheap pizza stand than an Italian restaurant. I've had better pizza from a microwave. The waitress seemed very annoyed to have to serve us.
3 out of 5
Recommended
for Everyone
by A verified traveller

Disappointing

Posted 24-May-2017
Pros: airy modern nice rooms apart from smell
Whilst the check-in and proximity to the airport is great and the hotel is modern, there were a few areas which were disappointing and would not have expected from the priciest 4 star hotel in the stansted area or from a Radisson having stayed in their Berlin hotel. The room I was given smelt something akin to damp dog not what I would expect from a modern 4 star hotel. The meal in the restaurant I would describe as over priced for what it was, half a chicken and chips where the breast meat was over cooked and a tad dry. I was asked if wanted a bread roll, this was served in a brown paper bag, not sure what this is about, accompanied by a plate of butter pats salt and pepper, I had barely finished eating the first roll when my mains was delivered most restaurants usually wait a bit before bringing out the mains. They have these half back chairs which support only the lower back, by the time I had finished eating my upper back was longing for something to lean against, so not a comfortable eating experience. I have paid less money eating out in London (City of) for better quality food. Overall was looking forward to staying at the hotel but was disappointed that this Radisson did not live up to the standards of the Berlin hotel.