Ratings based on 2,663 Verified Reviews

3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from UK

Expensive room for the facilities & bathroom dirty

Posted 15-Jul-2017
Pleasant reception, well organised & busy given next to airport. Room very disappointing as the bathroom was filthy. Eating in the dining area was drab, very poor choice of frozen meals served up as "home made".
2 out of 5
by A verified traveller

Not walkable to airport

Posted 02-Jun-2017
Bus cost £3 each way Requested a double room but got a room for wheelchairs with one single bed and one single bed for wheelchair access (low to the ground)
5 out of 5
Recommended
for Everyone
by A verified traveller from Bulgaria

Stop over after flight from Bulgaria

Posted 14-May-2017
Didn't check in until 11.45pm so it was quick drink in bar where the staff were lovely and to bed. Very comfy and clean.
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Convenient near airport with bus

Posted 11-May-2017
It was convenient and had bus connection to the airport and subway Breakfast included Coffee has room for improvement
4 out of 5
by A verified traveller

It was ok

Posted 24-Apr-2017 on Hotels
Bed was comfortable, breakfast was ok, couldnt get the hot breakfast because we had to leave before 6am to catch our flight, but they had continental breakfast from 4:00am. Very close to the airport, though you cannot walk to the terminal, shuttle is a must.
2 out of 5
by Mark

This traveller left a rating score only Posted 19-Apr-2017 on Hotels
1 out of 5
by A verified traveller from stansted airport

Not worth it, rude staff

Posted 17-Apr-2017 on Hotels
bad
5 out of 5
by Erika

A great hotel

Posted 15-Apr-2017 on Hotels
I arrived at the hotel about midnight feeling exhausted and tearful after a long turbulent flight but the receptionist made me feel so welcome I almost cried because someone had been so nice to I had a very comfortable nights sleep and as requested they gave me a room where I could watch the planes taking off something I really appreciated. After breakfast the receptionist was still there so I was able to have a quick chat to him. I would definitely stay there again. I am only sad I didn't get to tell the receptionist how much his kindness meant to me.
5 out of 5
by A verified traveller

Posted 14-Apr-2017 on Hotels
Staff could not have been nicer
5 out of 5
by Elizabeth

Great location, value and service

Posted 08-Apr-2017 on Hotels
Friendly service in a quiet location close to Stanstead airport which makes it an excellent place to stay for late night or early morning flights. Clean facilities, comfy bed and great continental breakfast. Would definitely stay here again.