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"Lovely spacious room, good breakfast and the swimming pool was an added bonus"

"Brilliant stop . Staff all brilliant and friendly . The spa area very clean and accommodating. We were at the restaurant Saturday night and the food was superb . Would recommend it to anyone "

"Excellent staff and the room was clean. We had a wonderful stay and would definitely recommend it to others. "

"Clean room, nice staff and good amenities to n a nice setting "

"I booked the Lakes hotel for my husband’s birthday. I requested a surprise package which included balloons and confectionary. We had a complimentary upgrade to the Windermere suite as this made it even more special for my husband and he was really over the moon with the views. From start to finish the staff were welcoming, kind and really helpful. On arrival, Mali one of the receptionist gave us a tour of the hotel. Mark showed us to our room and showed us how to use the hot tub etc. We enjoyed the using spa facilities and we also dined in one of the hotel restaurants called Mizumi. The food was lovely and staff were helpful. Thank you for this amazing stay, it was amazing!"

"Great location really friendly staff over all brilliant stay"

"Super nice rooms, excellent shower, all very clean and well maintained. Staff were very friendly and helpful. Swimming pool, sauna and steam room were high quality, clean and maintained throughout the day. Breakfast excellent - continental pastries and usual buffet. The restaurant and bar area are picturesque and add to warm cosy feeling of the entire venue. Would highly recommend. "

"The staff was amazing and really friendly. The bed was heavenly! "

"Our first time at lakes and what a lovely hotel and great staff what work there , I Cannot remember the name of the therapist from the spa who gave me a facial & massage she was the tonic I needed thank you.we couldn’t fault the hotel from start to finish thank you all , and the chef on barbecue how impressive "