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"Not a 4 star hotel at all. I’ve stayed in 3-star hotels that were much better than this. The hotel looks nothing like the photos online. it’s very run down and poorly maintained. The bath water drains extremely slowly, the taps are rusty, and there was mould in the bathroom, which is unacceptable. You can also hear people from above and next door. Another disappointing issue was the pool access. On Hotels.com it gives the impression that the pool is included, but nowhere during booking does it clearly mention there’s an extra charge to use it. Only after booking do they send an email informing you about the additional fee, which feels very misleading. Overall, definitely not worth the price or the 4-star rating."

"Well set up for a stay with its own restaurant & bar. Lovely setting. Staff are professional & pleasant. "

"Overall a great stay, excellent breakfast. There were some plumbing issues in my room - it’s an older building."

"Great rooms."

"Good place to get away. Spa facilities good and clean room"

"Great room, good breakfast with many options and no complaints. Even let us check in early. Felt safe and comfortable and would stay there again for the 3rd time"

"Wrong to charge £15 parking"

"Had trouble understanding the lights etc but it was a good place from which to enjoy the many treats of the area."

"This was my 4th stay here and once again it didn’t disappoint. Staff are always welcoming and friendly, rooms are clean and comfortable and the situation is ideal for travelling, shopping and sightseeing. Looking forward to to my fifth stay…… whenever that will be! 😊"