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"Absolutely enjoyed our stay at this hotel! I highly recommend it if you are visiting bath, it is right in the center of everywhere you need to be. And also it is right next door to the thermal bath spa. My only complaint is when we booked it it said we had use of the amenities of the hydrotherapy within the hotel. Getting close to our booking date we received information about it letting us know when we were allowed to attend. We were restricted from 8:00 a.m. to 10:00 a.m. and 7:00 p.m. to 9:00 p.m.. I do understand it is to keep the quiet and ambience of the spa however those times didn't entirely work for us so we did not end up getting the full experience we were hoping for. However our rooms were beautiful, the classical music that played in the rooms was an added touch that I didn't even know I would enjoy! I do highly recommend however I hope in the future there will be more clarification on the Expedia and website of the hotel that explain it has extreme minimal time usage throughout the day. "

"Everything was really good except heating, it has some issues to turn it on and then it has very loud noise in the midnight which cause I couldn’t sleep very well!"

"Staff really friendly. Hotel needs some serious work to bring it up to a decent standard. Lifts didn’t for two days. "

"Lovely stay, it was my second time there. However, I was in a room that was right above the fans/generators or something so it was really noisy even at nearly 11pm and came back to life at 5am. Other than those times I slept well. The room needed a new TV the screen was purple and didn’t have any other colouring. I would stay again though, it is a lovely hotel and the food is delicious too. East parking and great facilities, "

"Enjoyable pool, loved the secr"

"Great facilities, and a fantastic breakfast experience "

"Check in was prompt, and the staff were friendly and professional. Room was nice, had an iron, ironing board, hair dryer and tea/coffee. Breakfast was very good. Would definitely stay there again."

"Great location near a shopping centre and about 15 minutes walk to the old town and with the benefit of free parking.The room was a good size with a wardrobe a set of quite big drawers all the staff were very helpful and friendly . I wouldn’t hesitate to recommend the hotel to friends."

"The breakfast was good. Lots of options. The pool area was dull. And changing rooms seem tired. And unwelcoming. Hot tub water looked murky. "