Staff were very friendly, helpful with knowledge of the area and good for a little chat. Very nice, clean and suitable rooms.
If you can see this thank you very much
From
The bloke who occupied the room 17 on Friday and Saturday
Staff were very friendly, helpful with knowledge of the area and good for a little chat. Very nice, clean and suitable rooms.
If you can see this thank you very much
From
The bloke who occupied the room 17 on Friday and Saturday
We had a lovely stay ! Room
301 was Beautiful with a fabulous view. Bed was lovely and comfortable, service at breakfast was spot on we will definitely stay again .
We had a lovely stay ! Room
301 was Beautiful with a fabulous view. Bed was lovely and comfortable, service at breakfast was spot on we will definitely stay again .
A very impressive and imposing hotel that's clearly benefited from a multi-million pound revamp in the last year. I was offered a voucher each day for a free pint in return for foregoing daily housekeeping services and I thought this was a nice perk. Breakfasts are of the self-service variety and generally everything was in good supply, although all the croissants had gone occasionally. All in all an excellent base for a stay in Tynemouth, a gem of the North East.
A very impressive and imposing hotel that's clearly benefited from a multi-million pound revamp in the last year. I was offered a voucher each day for a free pint in return for foregoing daily housekeeping services and I thought this was a nice perk. Breakfasts are of the self-service variety and generally everything was in good supply, although all the croissants had gone occasionally. All in all an excellent base for a stay in Tynemouth, a gem of the North East.
Jonny
Reviewed September 4, 2024Reviewed September 4, 2024
Modern clean room with a good view. Maintenance poor - room cold due to poor double glazing (very breezy). Shower in bathroom needed repairing - water squirting out of pipe rather than the head. No maid service - bed not made or towels replaced. No fridge in room.
Modern clean room with a good view. Maintenance poor - room cold due to poor double glazing (very breezy). Shower in bathroom needed repairing - water squirting out of pipe rather than the head. No maid service - bed not made or towels replaced. No fridge in room.
Fantastic, authentic castle with such history and higgledy piggledy corridors. It was our anniversary and we were welcomed with an anniversary card which was a nice touch. The staff were excellent. We only had breakfast which was delicious and staff were efficient and friendly. The food in the library looked good. We had a courtyard room and were very happy with it. If you're expecting modern, corporate decor it might not be for you but we liked it and so nice to stay in a castle with character....
Fantastic, authentic castle with such history and higgledy piggledy corridors. It was our anniversary and we were welcomed with an anniversary card which was a nice touch. The staff were excellent. We only had breakfast which was delicious and staff were efficient and friendly. The food in the library looked good. We had a courtyard room and were very happy with it. If you're expecting modern, corporate decor it might not be for you but we liked it and so nice to stay in a castle with character....
I have stayed in a number of hotels in Newcastle and this was the best stay. The room was spacious with a well equipped mini kitchen and we had prepared 2 good evening meals there. The bed was so comfortable and the location made the hotel quiet which is a change to the noise and sirens throughout the night in my other stays! The Manager's get-together on the Wednesday and Thursday evening of my stay was unexpected and a lovely touch - free drinks and cheese and nibbles for an hour. The staff...
I have stayed in a number of hotels in Newcastle and this was the best stay. The room was spacious with a well equipped mini kitchen and we had prepared 2 good evening meals there. The bed was so comfortable and the location made the hotel quiet which is a change to the noise and sirens throughout the night in my other stays! The Manager's get-together on the Wednesday and Thursday evening of my stay was unexpected and a lovely touch - free drinks and cheese and nibbles for an hour. The staff...
Susan
Reviewed February 23, 2015Reviewed February 23, 2015
Staff were nice and friendly, the spa facilities were great got full use off these breakfast was great would highly recommend this hotel to family and friends.My only issue was the rooms can be a bit warm at night but other than that we had a great time.
Staff were nice and friendly, the spa facilities were great got full use off these breakfast was great would highly recommend this hotel to family and friends.My only issue was the rooms can be a bit warm at night but other than that we had a great time.
Anonymous traveller
Reviewed October 17, 2019Reviewed October 17, 2019
The hotel is lovely and modern it’s right by the quayside. The car park is directly behind the hotel.
Our room didn’t have a magnifying mirror or a minibar however the receptionist made a note to add these if we visit again.
The hotel is lovely and modern it’s right by the quayside. The car park is directly behind the hotel.
Our room didn’t have a magnifying mirror or a minibar however the receptionist made a note to add these if we visit again.
Mary
Reviewed November 13, 2026Reviewed November 13, 2026
I was brought up in Sunderland, so stayed here a number of times. It was looking a bit tired, so we loved the new refurbishment, with nautical and seaside theme (especially coming from this area it was quite nostalgic). Stayed in the Cinnamon Exec room which was very well positioned overlooking the sea. Liked the quirky Roker Hotel newspaper (gave all hotel info needed). Breakfast was lovely (had the eggs benedict). Plenty of food choices here and a popular bar. Staff nice and friendly with good...
I was brought up in Sunderland, so stayed here a number of times. It was looking a bit tired, so we loved the new refurbishment, with nautical and seaside theme (especially coming from this area it was quite nostalgic). Stayed in the Cinnamon Exec room which was very well positioned overlooking the sea. Liked the quirky Roker Hotel newspaper (gave all hotel info needed). Breakfast was lovely (had the eggs benedict). Plenty of food choices here and a popular bar. Staff nice and friendly with good...
We stayed at the Metropolitan whilst attending a Rugby World Cup Match at St James's Park. Only 30 min from the City Centre with frequent trains. Staff friendly and efficient. Rooms modern and well equipped.
We stayed at the Metropolitan whilst attending a Rugby World Cup Match at St James's Park. Only 30 min from the City Centre with frequent trains. Staff friendly and efficient. Rooms modern and well equipped.
Richard
Reviewed October 12, 2015Reviewed October 12, 2015