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"Goof"

"The room was clean, good bathroom, with a nice shower. The staff at breakfast were very attentive, Cumberland sausages were nice, bacon a bit tough and overcooked, hash browns were good. Our one night only stay was quite acceptable and comparatively good value."

"Lovely large clean rooms. Very comfortable beds. Quiet as well. Staff friendly and helpful. Large gym space but equipment needs updating."

"Perfect location for an evening out or going for a concert at the Utility arena"

"The staff and the stay was great. The apartment room very clean and staff very friendly and helpful. "

"Good breakfast"

"The hotel is in good location easily accessible to the local train station and buses and close to one of the biggest shopping centre In Birmingham. Staff's are very friendly and helpful. One thing I don't like the hotel name at first I wasn't sure to book or not to book. The hotel is environmentally friendly."

"Beds were very uncomfortable and the hotel was very noisy"

"We had a club access room and the lady in the club lounge looked after us very well! The bed in our room was enormous and so comfortable. The only negative was that there was an interconnecting door to the room next door so we could hear the people in there. Hopefully next time we can request that we don’t have a room with an interconnecting door. "