Excellent staff and a great pub. Location cannot be beat, with a short stroll to the harbour. Great for larger groups of friends and family as suites sleep easily 3 couples. Charming decor with eclectic original art work on display and comfortable furniture. High quality bedding and linens allow for comfortable rest. We love to stay at Swans, while entertaining friends from Europe, and many great breakfast cafes in the neighbourhood allow for exploring the charming city of Victoria. Many great restaurants in the area allow for easy walking access. And, let's not forget shopping and museums! All within an easy walking distance.
The hotel is located in the heart of Victoria within easy walking distance of all the major downtown attractions, restaurants, shopping.You can leave your car in the parking garage and easily get around.
The room was clean and comfortable. No noise problems. Stayed in August, and the room temperature was fine even with the windows closed.
The staff were friendly and gave us an update on changes to the city since our last visit.
The restaurant attached to the hotel was convenient with good food. Had breakfast and dinner there one day. We received 25 percent discount by showing our room card. Food and service were great.
Overall I would recommend this hotel to others and I would stay there again.
Fair hotel for a night or two. Check in was good, with very good staff. Although it is clear they do try to keep the place up, it is getting old. Its probably the type of place you would want for a team to stay over night, but not a holiday spot.
This hotel is located just north of downtown Victoria's shops and restaurants; the conference centre is 11 blocks …More
Overall, a great hotel. A little removed from the main "down town", but still an easy 5min walk. As someone who travels to Vic often, this is a nice alternative from the Fairmont's and Delta's of the world...
excellent service and location, very friendly stuff, great in every details (hot tea available in lobby, nice welcome snack and glass bottle of water in the room , nice Aveda brand shampoo and condition, shower gel..etc)
Victoria's compact city center is a bustling entertainment hub, with theaters, historic buildings, and restaurants dotted around the major attractions. Market Square provides numerous boutiques nestled around the open air courtyard. Chinatown's colorful vibrancy pays homage to the city's rich Chinese past, while the Old Town offers stunning architecture and a selection of nighttime hotspots.
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