Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Popular LocationVictoria Clipper Ferry Terminal16 min walk
AirportVictoria, BC (YYJ-Victoria Intl.)29 min drive
Choose dates to view prices
Suite, 1 King Bed, Non Smoking, Kitchenette
4.6/5 guest room rating
Sleeps 4
1 King Bed
Standard Room, 2 Double Beds, Non Smoking
4.7/5 guest room rating
Sleeps 3
2 Double Beds
Deluxe Suite, 2 Double Beds, Non Smoking (Third bed is a Sofabed)
4.8/5 guest room rating
Sleeps 6
2 Double Beds
Suite, Multiple Beds, Non Smoking (Third bed is a Sofabed)
4.6/5 guest room rating
Sleeps 6
1 King Bed and 1 Queen Bed
Standard Room, 1 King Bed, Non Smoking
4.7/5 guest room rating
Sleeps 2
1 King Bed
About this area
Victoria
In the city centre, Best Western Plus Carlton Plaza Hotel is in an area with good shopping. Chinatown and Craigdarroch Castle are notable landmarks, and the area's natural beauty can be seen at Beacon Hill Park and Fisherman's Wharf Park. Check out an event or a game at Save-On-Foods Memorial Centre, and consider making time for Royal BC Museum, a top attraction not to be missed. Spend some time exploring the area's activities, including whale watching and golfing.
Eco-friendly Victoria hotel in Downtown Victoria, walk to Victoria Conference Centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a 24-hour business centre. WiFi in public areas is free. Other amenities include valet parking, concierge services and dry cleaning. All 108 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and TVs with cable channels. Other amenities available to guests include free newspapers, free local calls and free bottled water.
Best Western Plus Carlton Plaza Hotel offers 108 forms of accommodation with a safe and free newspapers. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.
Awards and affiliations
Green/Sustainable Property This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Uncovered valet parking on site (CAD 15 per day)
Electric car charging station on site
Height restrictions apply for on-site parking
Food and drink
Full breakfast available for a fee daily 8:00 AM–1:00 PM: CAD 15-25 for adults and CAD 15-25 for children
1 restaurant
Things to do
Fitness centre
Shopping
Family friendly
Dry cleaning service
Free cots/infant beds
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)
Conveniences
Lift
Front-desk safe
Vending machine
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Languages spoken
English
Japanese
Business services
24-hour business centre
Computer station
More
Renovated entire property – December 2019
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Free cots/infant beds
Heating
Rollaway/extra beds (surcharge)
Bathroom
Free toiletries
Hairdryer
Shower/bathtub combination
Towels
Entertainment
37-inch TV
TV channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Fridge
More
Desk
Free local calls
Free newspapers
Iron/ironing board
Phone
Safe
Similar properties
Policies
Check-in
Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 19
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
The following facilities or services will be unavailable from April 8 2021 to April 19 2021 (dates subject to change):
Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 20.0 per day.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Breakfast fee: between CAD 15 and CAD 25 for adults, and CAD 15 and CAD 25 for children (approximately)
Valet parking fee: CAD 15 per day
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: CAD 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Parking height restrictions apply
Property is also known as
Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria
Frequently asked questions
Can I cancel my reservation for free at Best Western Plus Carlton Plaza Hotel and receive a full refund?
Yes, Best Western Plus Carlton Plaza Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Carlton Plaza Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Best Western Plus Carlton Plaza Hotel?
As of 18 Apr 2021, prices found for a 1-night stay for 2 adults at Best Western Plus Carlton Plaza Hotel on 21 Apr 2021 start from £90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Best Western Plus Carlton Plaza Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Plus Carlton Plaza Hotel?
Valet parking is available for CAD 15 per day.
What time is check-in at Best Western Plus Carlton Plaza Hotel?
Check-in begins at 4:00 PM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Best Western Plus Carlton Plaza Hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Best Western Plus Carlton Plaza Hotel located?
Located in Downtown Victoria, this eco-friendly hotel is within a 5-minute walk of The McPherson Playhouse, Market Square and Chinatown. Victoria Conference Centre and Royal BC Museum are also within 15 minutes.
After we left and headed to the ferry, I was sent a text telling me the sailing was canceled for the remainder of the day. They offered us our same room at half cost. Very impressed. Rooms were clean and service was wonderful