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Solid big hotel. I stayed in the upgraded signature room which was very large and bed was comfortable. Overall really nice but Sofa was really uncomfortable and no coffee table just a side table in its place which was pretty tacky. I had to move furniture from bedroom which was wierd. Would have ...
Very nice accommodations. It's a bit of a drive through a new development. We stayed there one night and had spa services the next morning which was a great way to start our day. Great if your a golfer.
Clean (new) staff helpful and pleasant, food excellent, hotel clean, even theroom cleaning staff were very pleasant and helpful.
We enjoyed our hotel experience for the most part--the staff was wonderful and the room was most comfortable and clean. We had a delicious meal in the restaurant--it is clear you have an excellent chef and our server was engaging. In addition, our room service was efficient and the meals quite good. ...
Hotel is perfectly located - close to water, downtown restaurants/shopping as well as Hop on/Hop Off Double Decker Bus and other tours of Victoria (located at Fairmont Empress) Staff are so friendly and helpful. Standard Double Room is spacious and comfy.
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