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The Empress is located right in the centre of beautiful Victoria, and is a magnificent old hotel with lovely gardens. Afternoon tea at the Empress is a legend, and not to be missed!! As with all Fairmont hotels, this hotel is a bit expensive, but you get what you pay for. The staff were particularly ...
The staff was most accommodating and polite, We enjoyed the restaurant as well as the swimming pool. May be the white noise in the hotelroom could be turned down, Also the water in the bathtub only ran off slowly, but this was minor. I loved the large window top to bottom
Clean (new) staff helpful and pleasant, food excellent, hotel clean, even theroom cleaning staff were very pleasant and helpful.
Very nice accommodations. It's a bit of a drive through a new development. We stayed there one night and had spa services the next morning which was a great way to start our day. Great if your a golfer.
Really the only significant negative was the fine dining experience which was terribly over-priced and under-performed; needed some leadership in the dining room (see comments below)! Saved this for our last night (of four) and were hoping for something special......disappointing. Oh yes, and the ...
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