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The staff, especially Julian Darisse, who we dealt with upon arrival was excellent. We arrived early with a 3 month old baby with us and he set up a room immediately so the baby and parents could rest. Our room was ready 2 hours later and he let us know immediately so we could rest as well. We felt ...
The physical space is beautiful and premium, lovely finishes, clean, contemporary. While the space is outstanding, it is the hotel staff and the personal touches that make it stand out. One truly feels tended to and 'little touches' abound. If you can afford the premium, this is one of those rare ...
Did not have any trouble finding the building though did not have access to parking in same building and had to pay to park across the road at Maple Leaf Centre. Great amenities of Longo grocery store and LCBO across the street. Excellent location with exceptional view of CN tower and Lake.
After a traffic filled, harrowing drive trying to find the Ivy, what a pleasant experience to finally arrive at this beautiful hotel. My only negative is that the hotel does not have dedicated parking, you have to park in a public lot across the street. We were in room three which was absolutely ...
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