Country Houses in Dominican Republic

"We had a 4 night stay at this resort. Staff was rude and not so attentive if you were not giving a tip. Food was not good only in the sports bar. We also paid to upgrade and those upgrades wasn’t met! We arrived in the room and it was open beverage in the mini fridge. Night two it was a roach in the mini fridge! We asked to change rooms they moved our rooms and gave our upgrade fee back which was supposed to be returned within 14 business days it has not been returned. I’ve made several attempts to contact them and they just keep hanging up. Also, Hotel staff also told us that they had a free shuttle to the mall which turned out not to be free. They wanted us to pay 150 American dollars after we returned to the hotel. and on different occasions someone enter our room while we were asleep. They were not housekeeping and did not announce themselves. I can go on and on about my stay, but I would never stay at any excellence resort ever again based on this experience."

"You need to do something with your employees; they area destroying your reputation. "

"El hotel es muy bueno, los rest a la carta Son muy buenos, la propiedad tiene algunas cosas por mantenimientos, pero en general bien, la liso as están bien mantenidas. No tienen transportación al aeropuerto Tienes q coordinar pero no fue la compañía recomendada es espectacular. Destination Services.. los servicios del spa no son muy económicos. Pero el personal de todo el hotel es increíblemente espectacular. Las bebidas son buenas marcas, El café te lo hacen al momento y es espectacular.. Lo recomiendo, estuve en el lado de adultos only, el otro lado no creo q es así . Por lo que vi ."

"My stay at Excellence Punta Cana was such a beautiful and relaxing experience. The service was warm and consistent, and the resort itself is peaceful, clean, and perfect for unwinding—especially as a solo traveler. The rooms were spacious and well-kept, the food and cocktails were great, and the beach and pool areas were stunning without ever feeling overcrowded. Overall, it was the perfect birthday getaway, and I’d definitely come back "

"We checked into the RIU republica with Dennis who was so sweet. When we got to our room we were in shock of the disgust. It was filthy. We immediately went to the front desk to ask for a manager to see if they would move us to RIU palace. Front desk said they can't help us we needed to call expedia. That's false they can always accommodate you if they want which we found out after when we saw Dennis again. By then we already contacted expedia and booked another resort."

"Awesome"

"Great staff , very welcoming and accommodating. Food was what you’d expect from an all inclusive, good but not amazing. Focaccia and Samsara were 2 of my dinner favourites , and I really enjoyed the Buffalo wings from the food truck at lunch. Only issues were that my room was filled with mosquitoes despite my best efforts to block any points in which they may be getting in from. "

"Excellent resort and location. Had a wonderful time with family at this resort! Great food options and the vibe was just what we needed!"

"Beautiful views, staff does not speak or understand a lot of English, food was edible but not a highlight of the trip. Great place to unwind, relax and have fun in the sun!"