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"Staff is fantastic to work with, and good flexibility for choosing how often your room is fully cleaned during your stay (can be less for conservation purposes or when not needed, or every day if you want without special request). I do think one improvement needed is safes in the guest rooms. "

"Clean and comfortable room with very basic amenities. I stayed in a windowless room which wasn’t too bad as the room was fit for purpose and i stayed only for one night. However, the soundproofing is non existent so you can hear the water running when someone is using the shower on the upstairs room, and also people walking along the corridors. "

"Clean room. Friendly staff"

"Clean, comfortable, great staff, great location"

"Stayed just for one night as part of a birthday trip for my daughter. Wanted to stay somewhere a little more interesting than the usual chain hotels and this absolutely fitted the bill. Spacious room, comfortable beds and no noise from other rooms. Breakfast buffet was very good with lovely views across the dock towards the O2. Would definitely stay here again."

"Clean room"

"Great location for the excel. Very helpful friendly staff"

"Really enjoyed my room -> I stayed here for the London Marathon and was minutes away from the tube & Excel centre! Really great locatiin"