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Aloft London Excel

Star Rating
4 out of 5

Photo gallery

Featured image
Indoor pool
Individually furnished, desk, iron/ironing board, free cots/infant beds
Individually furnished, desk, iron/ironing board, free cots/infant beds
Individually furnished, desk, iron/ironing board, free cots/infant beds

Guest reviews

4.4/5 Excellent
997 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Restaurant
  • Gym
  • Breakfast Available

Map

1 Eastern Gateway, Royal Victoria Dock, London, England

Explore the area

AirportLondon (LCY-London City)4 min drive
Popular LocationLondon Stadium11 min drive
Popular LocationTower Bridge12 min drive
Popular LocationO2 Arena17 min drive

Choose dates to view prices

  • aloft, Room, 1 King Bed, Non Smoking

    Photos of aloft, Room, 1 King Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 333 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsaloft, Room, 1 King Bed, Non Smoking

  • aloft, Room, 2 Single Beds, Non Smoking

    Photos of aloft, Room, 2 Single Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 333 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsaloft, Room, 2 Single Beds, Non Smoking

  • Room, 1 King Bed, Non Smoking, View (Urban)

    Photos of Room, 1 King Bed, Non Smoking, View (Urban)

    4/5 guest room rating

    Room amenities

    • 333 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, View (Urban)

  • Executive Suite, 1 Bedroom, Non Smoking, View

    Photos of Executive Suite, 1 Bedroom, Non Smoking, View

    5/5 guest room rating

    Room amenities

    • 549 sq ft
    • Sleeps 4
    • 1 Double Bed
    More detailsExecutive Suite, 1 Bedroom, Non Smoking, View

About this area

London

Located on the riverwalk, Aloft London Excel is in Docklands neighbourhood and is connected to the convention centre. O2 Arena and The British Museum are cultural highlights, and some of the area's notable landmarks include Tower Bridge and The Shard. Looking to enjoy an event or a match while in town? See what's going on at London Stadium. Our guests love the hotel's convenience for public transport: Prince Regent Station is 4 minutes by foot and Royal Albert Station is 10 minutes.

Visit our London travel guide
Map
Popular Location

What's nearby

  • London Stadium - 11 min drive
  • Tower of London - 12 min drive
  • Tower Bridge - 12 min drive
  • Liverpool Street - 13 min drive
  • O2 Arena - 17 min drive

Getting around

  • Prince Regent Station - 4 min walk
  • London West Ham Station - 6 min drive
  • London (LCY-London City) - 4 min drive

Restaurants

  • Docksider Restaurant — 1 min walk
  • WXYZ — 1 min walk
  • Fox@Connaught - 5 min walk
  • Bus #490 - 12 min walk
  • So! Restaurant Bar - 13 min walk

About this property

Aloft London Excel

Pet-friendly hotel connected to the convention centre in Docklands, walk to Excel Exhibition Centre
A restaurant, an indoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, self parking and conference space are on-site. All rooms are individually furnished and feature free WiFi, free wired Internet and showers. Guests will also find flat-screen TVs, fridges and rainfall showerheads.
Aloft London Excel offers 252 forms of accommodation with an iron/ironing board. This individually furnished accommodation includes desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead. This London hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of Global Cleanliness Council (Marriott)
Disinfectant is used to clean the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: GBP 16 per day

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 17.50 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English

Business services

  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cots/infant beds

Bathroom

  • Rainfall showerhead
  • Shower

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board

Policies

Check-in

Check-in between 3:00 PM and 3:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Complimentary Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Renovations and closures

This property is closed from 14 April 2020 to 6 September 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay for free
1 per room (up to 40 lb/18 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 17.50 per person (approximately)
  • Self-parking fee: GBP 16 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • The property affirms that it follows sanitisation practices of Global Cleanliness Council (Marriott) guidelines.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft London Excel Hotel
Aloft Excel Hotel
Aloft London Excel
Aloft Excel
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel London
Aloft London Excel Hotel London

Frequently asked questions

Can I cancel my reservation for free at Aloft London Excel and receive a full refund?
Yes, Aloft London Excel offers free cancellation on select room rates, because flexibility matters! Please refer to Aloft London Excel cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
Yes, this property allows pets (limit 1 per room) with a maximum weight of up to 18 kg per pet.
How much is parking at this property?
Self-parking is available for GBP 16 per day.
What time is check-in at Aloft London Excel?
Check-in is from 3:00 PM to 3:00 PM. After-hours check-in is not available.
What time is check-out at Aloft London Excel?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is this hotel located?
Located in Docklands, this hotel is 2.8 mi (4.5 km) from O2 Arena, and within 6 mi (10 km) of London Stadium and Tower Bridge. The Shard and Big Ben are also within 9 mi (15 km). Prince Regent Station is only a 4-minute walk and Royal Albert Station is 10 minutes.

Guest reviews

Overall score and ratings for Aloft London Excel

4.4
Excellent
997 reviews
5 - Excellent
565
4 - Good
341
3 - Okay
50
2 - Mediocre
21
1 - Poor
20
4.6
Cleanliness
4.4
Service and Staff
4.5
Amenities
4.5
Property condition

1/5

Claire
Travelled with family
16 Mar 2020
  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Stayed 1 night in Mar 2020

5/5 Excellent

Gavin
Business traveller
13 Mar 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

just brilliant all round and a really good deal. great nights sleep

Stayed 1 night in Mar 2020

2/5

Simon
13 Mar 2020
  • Liked: Cleanliness, property conditions & facilities, room comfort
Getting basics wrong

The pool was absolutely rammed with swimming club and too many people so we couldn't use it. Breakfast was a fiasco, taking ages to serve and no basics like whote toast or croissants and cold scramblef eggs, yet full price charged. The rooms are nice and clean but this wasn't a pleasurable experience.

Stayed 1 night in Mar 2020

5/5 Excellent

Chris
Business traveller
13 Mar 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Pleasantly Surprised

Very pleasantly surprised with everything. Room size and comfort of the bed was excellent. Food in the restaurant was also good and attentive staff.

Stayed 1 night in Mar 2020

4/5 Good

Verified traveller
13 Mar 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine

It was clean in the room but the bathroom needed a bit of work.

Stayed 1 night in Mar 2020

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