Paying a premium price for a room here, (or did I just pay for the waterpark ), I expect a little more. !!!! Grounds and hotel are eye pleasing. Kids enjoyed bedroom decor (wolf den)
But when i told front desk that i did not receive a wake up call requested AT ALL, and there were small ants crawling on my nightstand , she didnt seem too concerned .She didnt offer to talk to manager or anything.
You are dollared for every little thing. Bring your pocketbook!
Kids enjoyed it as i expected, but i will thoughtfully consider next time and go to a waterpark that doesnt cost me $400.00 PLUS......
Traveller from salisbury nc
This family-friendly Concord resort is located near the airport, within 2 mi (3 km) of Concord Mills, Sea Life …More
Beautiful hotel in the heart of Charlotte, within walking distance of fine restaurants, Epi Center, and Bank of America Stadium. I highly recommend using valet for parking to avoid paying $40 to park your own for less than 24 hours. I was told by the attendant, "that will be $20" only to view my online banking statement where she charged me $40. Valet!
Traveller from Charlotte
The hotel is connected to the Epicentre Entertainment District and is 1 block from the Time Warner Cable Arena and the …More
Staff and hotel was excellent. Staff was very friendly and helpful. The room was recently remodelled and very nicely done. Very clean. The hotel is located in a great area for walking the beautiful city of Charlotte.
The Charlotte Marriott City Center is in the heart of downtown, with shopping, dining, museums, and sport and entertainment …More
We stayed at the resort for 5 days. We upgraded to Club Level with William at check in - he was very helpful, explained all that was included with Club Level, it was a special anniversary stay for us, we had never stayed at Club Level anywhere - and as William explained it "was an experience" that we will never forget - it was wonderful, the staff were so friendly and helpful - Cecil made our trip feel like we were at home here, unlike any hotel experience we have ever had, she greeted us, asked what help we needed, asked how our day had gone, made sure every detail was perfect!! Mike and Tim took such good care of us at breakfast and happy hour - and all 3, helped us to always leave with what we needed. Jill at the concierge in the great hall helped us several times, with printed directions and recommendations, and always greeted us with a smile and wanted to hear our update of where we went and how we liked our travels on that day. Della at the Edison was so helpful and friendly as well. Our stay here was amazing, the people were so friendly and helpful, the building and spa are amazing - we loved the history tour of the building and all the pictures on display. The spa is like no other, to float in the relaxation pool, with stars twinkling above you and soothing under music water playing was such an experience, I could hardly climb out of the pool. The club level room had amazing views, wonderful turn down service, a shower like no other, always clean! just wonderful. The
Traveller from Wisconsin
This family-friendly Asheville resort is located in the mountains, within a 15-minute walk of Grovewood Gallery and Grove …More
We've stayed here before, but it's been several years. As with many hotels, this one has a split personality. Week nights are quiet. Weekends however are a different crowd. Things got loud around 2AM, but settled down again by 2:30 or so. Excercise room has a couple of treadmills and elipticals; no free weights. Pool looked clean but it was unseasonably cold and we didn't use it. Staff was friendly and courteous. Free breakfast was fresh and plentiful and very popular (get there early!). We will stay here again but would appreciate an update/remodel.
Traveller from Seattle
Situated in the business district, this hotel is within 3 mi (5 km) of North Hills Shopping Center, Lassiter Mill Historic …More
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