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"The property is nice and clean. The only issue we had was the morning lady at the front desk. She was rude and had an attitude. When we got back and talked to the evening lady she was amazing and so sweet"

"Wonderful experience all around!"

"They stay had all the amenities one could ask for."

"Very convenient except for the long walk to the casino from our room. My mother uses a walker and i had to drive her over. It would be nice if they would shuttle older and disabled guests to the restaurants and the casino "

"Very nice and convenient place to stay. "

"I live close to Charlotte, this was a special night I planned for my 17 year old, here recently turned 17. He wanted to see the city lights and stay overnight in Charlotte. The staff was great, Jamelia and Stephanie was so very welcoming and helpful. The evening staff, Ron,Shenae, and Zeke was also friendly and inviting. The Sheraton has a great staff all the way around. Room was clean, both beds comfortable, nice sized bathroom, an amazing view to the city, and most importantly, it was clean and I felt comfortable staying. Will definitely be back "

"Very nice and clean, friendly staff "

"This hotel was amazing. Everything was clean and comfortable. The view was amazing. The front desk lady was super nice. We could only stay 1 night and she upgraded us to a king suite with a ocean view. "

"All was well! "