Title: The Umstead Hotel and Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1563626&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Umstead Hotel and Spa Luxury resort with full-service spa and fitness centre ## Photo gallery for The Umstead Hotel and Spa ![Sauna, hot tub, steam room, body treatments, aromatherapy - The Umstead Hotel and Spa (Cary)](https://images.trvl-media.com/lodging/2000000/1570000/1563700/1563626/d009d67d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - The Umstead Hotel and Spa (Cary)](https://images.trvl-media.com/lodging/2000000/1570000/1563700/1563626/b79c2f46.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Seasonal outdoor pool - The Umstead Hotel and Spa (Cary)](https://images.trvl-media.com/lodging/2000000/1570000/1563700/1563626/3d65a958.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge - The Umstead Hotel and Spa (Cary)](https://images.trvl-media.com/lodging/2000000/1570000/1563700/1563626/d8b9fa86.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room, body treatments, aromatherapy - The Umstead Hotel and Spa (Cary)](https://images.trvl-media.com/lodging/2000000/1570000/1563700/1563626/a79156c1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near North Carolina State University, The Umstead Hotel and Spa offers a serene escape. Treat yourself to a rejuvenating spa day with aromatherapy and Swedish massage at The Umstead Spa or indulge in American cuisine at Herons restaurant. With yoga classes, an outdoor pool, high-speed WiFi, a fireplace in the lobby and helpful staff on hand you'll feel right at home. VIP Access ## Reviews 9.6 Exceptional ## Popular amenities - Bar - Pet-friendly - Breakfast available £287 includes taxes & fees 4 Jan - 5 Jan 2026 VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=1563626&PinnedHotelID=1563626&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=1563626&PinnedHotelID=1563626&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=1563626&PinnedHotelID=1563626&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=1563626&PinnedHotelID=1563626&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1563626&PinnedHotelID=1563626&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1563626&PinnedHotelID=1563626&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1563626&PinnedHotelID=1563626&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1563626&PinnedHotelID=1563626&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ### View all photos for Executive Suite, Balcony, Lake View ![Executive Suite, Balcony, Lake View | Living area | Flat-screen TV, DVD player, iPod dock](https://images.trvl-media.com/lodging/2000000/1570000/1563700/1563626/2c8ffbd6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, Balcony, Lake View ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - 922 sq ft - Lake view - Sleeps 4 - 1 King Bed ### View all photos for Suite (Governors) ![Flat-screen TV, DVD player, iPod dock](https://images.trvl-media.com/lodging/2000000/1570000/1563700/1563626/f669d559.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Governors) ### Highlights Balcony Separate dining area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - 1080 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Double Room, Balcony, Lake View ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1570000/1563700/1563626/ac10b332.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Balcony, Lake View 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding Pillow-top bed - 540 sq ft - Lake view - Sleeps 3 - 2 Double Beds ### View all photos for Room, 1 King Bed, Balcony, Lake View ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1570000/1563700/1563626/56ed1331.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony, Lake View 10.0 Exceptional 6 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding Pillow-top bed - 540 sq ft - Lake view - Sleeps 3 - 1 King Bed ### View all photos for Premier Double Room ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1570000/1563700/1563626/ac10b332.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Double Room 10.0 Exceptional 8 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding Pillow-top bed Hairdryer - 540 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Premier Room, 1 King Bed ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1570000/1563700/1563626/56ed1331.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed 9.8 Exceptional 19 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding Pillow-top bed Hairdryer - 540 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Presidential Suite ![Presidential Suite | Living area | Flat-screen TV, DVD player, iPod dock](https://images.trvl-media.com/lodging/2000000/1570000/1563700/1563626/a039fee0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Balcony Separate dining area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Fridge Flat-screen TV - 1722 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Suite (Signature) ![Flat-screen TV, DVD player, iPod dock](https://images.trvl-media.com/lodging/2000000/1570000/1563700/1563626/e8ecad1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Signature) ### Highlights Patio Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding - 1210 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Suite (Spa Level) ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1570000/1563700/1563626/d776a1c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Spa Level) 10.0 Exceptional 1 review ### Highlights Patio Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding Pillow-top bed - 650 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Suite, Accessible (Spa Level) ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1570000/1563700/1563626/d776a1c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Accessible (Spa Level) ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding Pillow-top bed Hairdryer - 650 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 1 King Bed, Balcony, Lake View ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1570000/1563700/1563626/56ed1331.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Balcony, Lake View 10.0 Exceptional 2 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding Pillow-top bed - 540 sq ft - Lake view - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Balcony ![Suite, 1 Bedroom, Balcony | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1570000/1563700/1563626/4c1dd22a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Balcony ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding Pillow-top bed - 1080 sq ft - Sleeps 1 - 1 King Bed ### View all photos for Studio Suite ![Studio Suite | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1570000/1563700/1563626/54957962.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Premium bedding Pillow-top bed - 785 sq ft - Sleeps 4 - 1 King Bed ## You may also like Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/10900/10844/44255cc9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Washington Duke Inn & Golf Club Durham - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRaleigh-Hotels-The-Umstead-Hotel-And-Spa.h1563626.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRaleigh-Hotels-The-Umstead-Hotel-And-Spa.h1563626.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.83011%2C-78.76496&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GOnPuAhqTbcD3o0N2Q3RCmrxxbc=) 100 Woodland Pond Dr, Cary, NC, 27513 #### What's nearby - The Umstead Spa \- 1 min walk \- 0.0 miles - William B. Umstead State Park \- 8 min walk \- 0.4 miles - Sigma Gamma Rho Sorority Headquarters \- 14 min walk \- 0.8 miles - Lake Crabtree County Park \- 1 min drive \- 1.7 miles - North Carolina State University \- 3 min drive \- 3.6 miles #### Getting around - Cary Station - 6 min drive - Raleigh-Durham International Airport (RDU) - 8 min drive #### Restaurants - ‪Chick-fil-A - ‬8 min walk - ‪McDonald's - ‬8 min walk - ‪Rally Point Sport Grill - ‬8 min walk - ‪La Victoria - ‬12 min walk - ‪Starbucks - ‬12 min walk ## About this property ### The Umstead Hotel and Spa Luxury resort near North Carolina State University At The Umstead Hotel and Spa, you can look forward to a poolside bar, a terrace and shopping on-site. Indulge in a body wrap, a massage and aromatherapy at The Umstead Spa, the on-site spa. The on-site American cuisine fine-dining restaurant, Herons, offers breakfast, brunch, lunch and dinner. Yoga classes are offered at the gym; the property also has a garden, dry cleaning/laundry services and a fireplace in reception. Free in-room WiFi is available to all guests, along with a bar and a business centre. Other perks at this resort include: - A seasonal outdoor pool - Free self-parking, plus valet parking (surcharge) - Cooked-to-order breakfast (surcharge), bike hire and an electric car charging station - Smoke-free property, a porter/bellboy and a 24-hour front desk - Guest reviews speak highly of the helpful staff Room features All 150 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and bathrobes. Extra amenities include: - Free infant beds and free extra beds - Bathrooms with designer toiletries and deep-soaking baths - Flat-screen TVs with premium channels and DVD players - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/14000000/13400000/13399000/13398999/b6ac6285.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Mayton Downtown Cary - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 716 reviews £150 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=13398999&PinnedHotelID=13398999&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/19000000/18840000/18832900/18832848/13339ac1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The StateView Hotel, Autograph Collection Southwest Raleigh - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,004 reviews £88 includes taxes & fees 21 Dec - 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Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,000 reviews £140 includes taxes & fees 26 Dec - 27 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=2346401&PinnedHotelID=2346401&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/80000/74600/74577/99a61a20.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Embassy Suites by Hilton Raleigh Durham Research Triangle Cary - Pool - Breakfast included - Free airport shuttle - Pet-friendly 8.8 Excellent 1,005 reviews £104 includes taxes & fees 24 Dec - 25 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=74577&PinnedHotelID=74577&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/3000000/2970000/2967300/2967293/a0f542e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Embassy Suites by Hilton Raleigh Durham Airport Brier Creek Raleigh - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,003 reviews £114 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=2967293&PinnedHotelID=2967293&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/3000000/2870000/2868800/2868726/5c786787.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Raleigh - Cary Cary - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 1,004 reviews £87 includes taxes & fees 25 Dec - 26 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=2868726&PinnedHotelID=2868726&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/3000000/2090000/2084200/2084133/a7984e95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Raleigh Marriott City Center Downtown Raleigh - Pool - Hot tub - Free WiFi - Restaurant 9.2 Wonderful 1,005 reviews £129 includes taxes & fees 25 Dec - 26 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=2084133&PinnedHotelID=2084133&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/106000000/105140000/105133800/105133739/a24c6808.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tempo By Hilton Raleigh Downtown Downtown Raleigh - Free WiFi - Restaurant - Air conditioning - Gym 9.2 Wonderful 247 reviews £135 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=105133739&PinnedHotelID=105133739&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Electric car charging station on site - Free self parking on site - Valet parking on site (USD 14 per night) ### Food and drink - Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 to 50 per person - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - Herons ### Things to do - Bicycle rentals - Full-service spa - Gym - Seasonal outdoor pool - Shopping - Yoga classes ### Family friendly - DVD player - Free rollaway/extra bed - In-room cot - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Turndown service - Wedding services ### Business services - Business centre - Meeting rooms ### Outdoors - Garden - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot tub - Manicures/pedicures - Prenatal massages - Sauna - Spa open daily - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) ### More - Fireplace in lobby - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Free cot - Free rollaway/extra bed - Pillowtop mattress - Premium bedding ### Bathroom - Deep soaking bathtub - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - DVD player - Flat-screen TV with premium cable channels - IPod dock ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free daily newspapers - Free local calls - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 21 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 200 per accommodation, per stay Service animals are welcome, and are exempt from fees 2 total pets Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 20 to 50 per person - Valet parking fee: USD 14.00 per night - Pet fee: USD 200 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from March to October Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 18 years old are not allowed in the spa without adult supervision ### Property is also known as Hotel Umstead Umstead Umstead Cary Umstead Hotel Umstead Hotel Cary The Umstead Hotel Cary Umstead Hotel Cary THE UMSTEAD HOTEL SPA The Umstead Hotel and Spa Cary The Umstead Hotel and Spa Resort The Umstead Hotel and Spa Resort Cary ## Frequently asked questions ### Does The Umstead Hotel and Spa have a pool? ### How much does it cost to stay at The Umstead Hotel and Spa? ### Is The Umstead Hotel and Spa pet-friendly? ### How much is parking at The Umstead Hotel and Spa? ### What time is check-in at The Umstead Hotel and Spa? ### What time is check-out at The Umstead Hotel and Spa? ### Where is The Umstead Hotel and Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Umstead Hotel and Spa Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.2 Location ### 9.6 Staff & service ### 9.6 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 607 8 - Good 61 6 - Okay 19 4 - Poor 9 2 - Terrible 16 ## Reviews ### 10/10 Excellent #### Ulrich H 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Overall excellent experience. Beautiful hotel, rooms and very well trained staff. Highly recommended. ##### Ulrich H Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Diah 10 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff has exceeded our expectations with their exceptional friendliness and warm hospitality. Additionally, the room provided is impressively spacious. Sushi was excellent, lunch menu is wonderful. We didnt even go out any where ##### Diah Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Tracey 16 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Relaxing weekend! ##### Tracey Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### moses 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bed was comfort. Staff was amazing. Had a wonderful dinner experience ##### moses Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### owen 1 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very Nice...great ambiance and location ##### owen Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### John 19 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy check-in, friendly staff, comfortable and spacious room, nice amenities. ##### John Stayed 2 nights in May 2025 ### 10/10 Excellent #### Kimberly 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Birthday Fun! Booked a night to celebrate joint birthdays! Enjoyed a relaxing spa day and had dinner at the bar that evening. Staff were friendly and helpful! ##### Kimberly Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Reed 1 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First rate service and an excellent restaurant ##### Reed Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Darrin 1 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the amenities staff and the property! Everything was great! ##### Darrin Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Agnes 31 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Their attention to detail was exquisite. The staff was warm kind and friendly I felt valued as a guests. The extra attention was of the chane I definitely would stay there again. There was nothing wrong to my observation. ##### Agnes Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### mark 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this hotel. It is expensive but it’s understated luxury with great staff, food and wine ##### mark Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Angela 21 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Most beautiful resort Excellent service ##### Angela Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Lucy 27 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay all around! Accommodations, staff restaurants top notch! Spa was awesome . Highly recommend. ##### Lucy Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Tuvia 10 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The best in NC A great hotel, located close to the woods Kept in pristine condition ##### Tuvia Stayed 1 night in Dec 2024 ### 10/10 Excellent #### DAE 22 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a comfortable stay. ##### DAE Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Tuvia 31 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The best in NC A beautiful hotel. Good standards. A good restaurant. ##### Tuvia Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Julie 26 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A lovely hotel that made everything easy and comfortable. ##### Julie Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Christina 4 May 2024 Very elegant and classy hotel. Great place to relax and enjoy the beautiful amenities that the hotel has to offer. ##### Christina Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Danielle 23 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Elegance in the Backwoods! AMAZING!! I’m a former diplomat and have traveled the world. This hotel is one of a kind and their restaurant, Herons, is insane! ![Early Morning Birthday](https://a.travel-assets.com/ugc/hotel-reviews/CF76BAA2ED8127DE9BC870327D8925CCCEE7A5301740352284149.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Tasting Menu @ Herons ](https://a.travel-assets.com/ugc/hotel-reviews/EAFD105A8191B77A18999D271C320D7AD19033E31740352284224.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Tasting Menu @ Herons](https://a.travel-assets.com/ugc/hotel-reviews/83C30469284EDC0DEAA1AE293E0B10FA6682DF661740352283968.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Tasting Menu @ Herons](https://a.travel-assets.com/ugc/hotel-reviews/07E8F32C9A29B160B6FB987610EBC0EC499CA1A81740352282848.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Danielle Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Emily 31 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We always love our stays here and it was the perfect place to stay on the first night of our honeymoon. The staff were so kind in congratulating us and made our stay extra special! ##### Emily Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Tellers 13 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Customer Service was top notch. ##### Tellers Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### joseph 3 Jun 2024 Liked: Cleanliness, amenities Great property with attention to detail. Beautiful spot and service was great! ##### joseph Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Lou 27 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best hotel Ive staying in the USA. Definately a 5-6 establishment. Be sure to splurge on the spa, pool and herons restaruant if you stay here. ##### Lou Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Anne Margaret 16 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was the best experience I have ever had at a hotel. The staff was top notch and their attention to service was incredible. ##### Anne Margaret Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Kristina 7 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gorgeous property, very attentive staff. 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