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"We are happy and please .The room was clean and comfortable.Good access of public transport to Cheltenham city centre. Breakfast was good."

"Nice location plenty of room and lovely back porch"

"Really good stay right in the centre of Cheltenham."

"Breakfast was average, "

"Very nice room, extremely comfortable bed. Breakfast buffet had a really good range of options and meals in the bar were convenient and tasty."

"The hotel is lovely and very convenient for Cheltenham x and the Spa is lovely"

"It was a very nice setting outside but inside could have a better layout, felt like a business lounge in the airport. Staff were friendly and helpful but did have a few issues with orders which resulting in myself eating separately despite the meal costing around £300. Unfortunately too many children around for us having a night off from children! Lots of rooms downstairs so perhaps some adult only areas? Lots of children in the Spa which made the experience quite unrelaxing. Very overpriced for the experience in my opinion. Sadly wouldn’t return. Although food was delicious and bed very comfy!"

"Good check in very friendly receptionist. Room lovely, larger than expected, clean and full of charm, nice touch homemade cookies. Downside was view which looked onto a full skip of rubbish! Selected hotel for the rooftop bar, however this was closed, had we been advised of this would have probably selected something cheaper. Bar area is lovely, shame the cellar section in the pictures used to promote the hotel, seems to be only for events and functions.Dinner was amazing great food and service, breakfast however was very disappointing. For the price the continental was very limited no cheese or meat. Lots of choice on the hot options unfortunately when it came the bacon was burnt and the black pudding was overdone. Was asked if they could get us something else, but this was as they were clearing which was too late, no one came over during the time we were eating to check if everything was ok, they were too busy chatting! All in all mixed review lots of good but also plenty to improve on."

"Worth staying for the breakfast alone - outstanding. Cute rooms too!"