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Overview of Ellenborough Park

Photo gallery

Featured image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Terrace/patio
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ellenborough Park

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Explore the area

    Popular LocationPittville Park4 min drive
    Popular LocationCheltenham Racecourse5 min drive
    Popular LocationPitville Pump Room6 min drive
    AirportGloucester (GLO-Gloucestershire)22 min drive

Choose dates to view prices

About this area

Cheltenham

Located in Cheltenham, Ellenborough Park is in a rural area and near a train station. Notable landmarks in the area include Cheltenham Town Hall and Sudeley Castle. Looking to enjoy an event or a game while in town? See what's happening at Cheltenham Racecourse or Kingsholm Stadium. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area.
Popular Location

What's nearby

  • Pittville Park - 4 min drive
  • Holst Birthplace Museum - 4 min drive
  • Cheltenham Racecourse - 5 min drive
  • Pitville Pump Room - 6 min drive
  • Everyman Theatre - 12 min drive

Getting around

  • Cheltenham Spa Station - 15 min drive

Restaurants

  • The Restaurant — 1 min walk
  • The Horse Box — 1 min walk
  • The Royal Oak - 3 min drive
  • The Royal Oak - 4 min drive
  • Prithvi - 4 min drive

About this property

Ellenborough Park

5-star luxury hotel near Cheltenham Racecourse
This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 61 rooms feature thoughtful touches such as bathrobes and slippers, plus in-room free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include iPod docking stations, minibars and room service.
Ellenborough Park offers 61 forms of accommodation with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. 32-inch Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 25.00 for adults and GBP 20.00 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Private picnics

Family friendly

  • High chair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • Conference space
  • Meeting rooms 5

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 16 2021 to May 16 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25.00 per pet, per night
Dogs welcome
1 per room
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 25.00 for adults and GBP 20.00 for children (approximately)
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that this property’s restaurant is closed on Monday and Tuesday evenings, when dinner is served onsite in The Horse Box pub.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ellenborough
Ellenborough Park
Ellenborough Park Cheltenham
Ellenborough Park Hotel
Ellenborough Park Hotel Cheltenham
Ellenborough Park Hotel
Ellenborough Park Cheltenham
Ellenborough Park Hotel Cheltenham

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 246 out of 343 reviews
5 - Excellent 72%
Rating 4 - Good. 58 out of 343 reviews
4 - Good 17%
Rating 3 - Okay. 26 out of 343 reviews
3 - Okay 8%
Rating 2 - Poor. 10 out of 343 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 343 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ellenborough Park is absolutely beautiful. We stayed for two nights and had a lovely relaxing time. Would definitely recommend a visit.
Stayed 2 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
I had an excellent stay at Ellenborough Park. COVID guidelines were in place and clear, which made me feel safe throughout my stay. Service was very good and the hotel is beautiful. My only comment would be on appliances in the bedroom. The coffee machine was partly broken and a bit old, not living up to 5-star resort standard. Other than that minor detail, a lovely stay.
Stayed 1 night in Dec 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oct half term
Lovely hotel and excellent service
Stayed 1 night in Oct 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous looking property and quiet. Great character and excellent staff. I am slightly disabled and found that we had been given a third floor room and no lift. The final stairs were steep and narrow, which caused me quite a problem. I should have mentioned it, but never encountered this issue before. Excellent food, very high priced drinks. Enjoyed our stay.
Stayed 1 night in Oct 2020