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"cleanliness"

"The staff at this property really are above and beyond. Everyone is so pleasant and helpful. From check-in until baggage storage, every staff member provided 5+ star service. Our breakfast at the Reign was very good, as was the coffee. The bed was quite comfortable, and the friends in another room had an outstanding view of the CN Tower. Loved the convenience of being so close to the Harbor, the Distillery District, and Union Station. "

"Worth it, staff are friendly and accommodating. I'll book again next time. "

"Everything was perfect except the a/c in my room worked but didn't cool very well. Not compared to other hotels ive stayed at"

"Hotel and Casino were great! We had to call the manager to check on the room next door…kids left unattended and they were randomly knocking on peoples doors and running away.. it was addressed and handled quickly. The convenience of the train station was great especially for a 1st timer visitor to Vancouver. So easy to get around the city."

" the hotel is amazing and everyone there was extremely helpful. we truly enjoyed all aspect of our stay at the hotel "

"Very convenient location, professional staff and clean rooms"

"Staff were so frirndly. Room is clean. Beds are comfortable. Good location. Close to airport."

"Beautiful "