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Indoor pool
42-inch LCD TV with cable channels, TV, pay-per-view films
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.4 out of 5 Excellent
1,391 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Pet Friendly
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationRobson Street1 min walk
Popular LocationSt. Paul's Hospital5 min walk
Popular LocationVancouver Convention Centre14 min walk
AirportVancouver, BC (YVR-Vancouver Intl.)18 min drive

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  • Deluxe Room, 2 Queen Beds

    4.6/5 guest room rating

    Room amenities

    • 236 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds
  • Premium Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 233 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsPremium Room, 1 King Bed
  • Room, 1 King Bed (Sutton)

    4.7/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed (Sutton)
  • Executive Suite, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 338 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed
  • Grand Suite, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 500 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsGrand Suite, 1 King Bed
  • Deluxe Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 233 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Room, 2 Queen Beds (Sutton)

    4.4/5 guest room rating

    Room amenities

    • 233 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds (Sutton)

About this area

Vancouver

The Sutton Place Hotel - Vancouver is located near the beach and in an area with good shopping. Queen Elizabeth Theatre and Vancouver Art Gallery are cultural highlights, and travellers looking to shop may want to visit Robson Street and Granville Street. Vancouver Aquarium and TELUS World of Science are not to be missed. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails and mountain biking. Guests appreciate the hotel's central location.
Visit our Vancouver travel guide
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Popular Location

What's nearby

  • Robson Street - 1 min walk
  • St. Paul's Hospital - 5 min walk
  • Vancouver Waterfront - 12 min walk
  • Canada Place - 13 min walk
  • Vancouver Convention Centre - 14 min walk

Getting around

  • Burrard Station - 5 min walk
  • Vancouver Waterfront Station - 15 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.) - 18 min drive

Restaurants

  • Boulevard — 1 min walk
  • Black+Blue - 3 min walk
  • Thierry - 4 min walk
  • Joe Forte's Seafood & Chop House - 4 min walk
  • Coast - 4 min walk

About this property

The Sutton Place Hotel - Vancouver

Luxury Vancouver hotel in Downtown Vancouver, walk to Robson Street
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. Other amenities include a fitness centre, a bar/lounge and WiFi in public areas. All 397 rooms offer WiFi, minibars and LCD TVs with cable channels. Guests will also find wired Internet (surcharge), room service (during limited hours) and premium bedding. Housekeeping is available on request.
The Sutton Place Hotel - Vancouver offers 397 forms of accommodation with minibars and a safe. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries and complimentary toiletries.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna.

The spa is open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (CAD 15 per night)

Parking and public transport

  • Self parking: CAD 38.00 per night
  • Electric car charging station
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Russian
  • Spanish

Business services

  • 1 meeting room
  • Conference space

Spa

  • Massages
  • Sauna
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer (on request)
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in between 4:00 PM and anytime
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
The hotel requests that guests include their estimated time of arrival in the Special Request field on the booking path to assist with room preparation.

Renovations and closures

The following facilities or services will be unavailable from July 2 2020 to December 31 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Business centre
  • Daily housekeeping
  • Dining venue(s)
  • Sauna
  • Spa
  • Hot tub

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 40, per accommodation, per stay, plus a deposit of CAD 40.00 per stay
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: CAD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CAD 15 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Self-parking fee: CAD 38.00 per night (in/out privileges)
  • Pet deposit: CAD 40.00 per stay
  • Pet fee: CAD 40 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
The Sutton Vancouver Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Place Hotel - Vancouver Hotel
The Sutton Place Hotel - Vancouver Vancouver
The Sutton Place Hotel - Vancouver Hotel Vancouver

Frequently asked questions

Can I cancel my reservation for free at The Sutton Place Hotel - Vancouver and receive a full refund?
Yes, The Sutton Place Hotel - Vancouver offers free cancellation on select room rates, because flexibility matters! Please refer to The Sutton Place Hotel - Vancouver cancellation policy on our site for more details about any exclusions or requirements.
Does The Sutton Place Hotel - Vancouver have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM to 8:00 PM.
Is The Sutton Place Hotel - Vancouver pet-friendly?
Yes, pets are allowed at this property. There's a deposit of CAD 40.00 per stay and a fee of CAD 40 per accommodation, per stay.
How much is parking at The Sutton Place Hotel - Vancouver?
Self-parking is available for CAD 38.00 per night.
What time is check-in at The Sutton Place Hotel - Vancouver?
Check-in is from 4:00 PM to anytime.
What time is check-out at The Sutton Place Hotel - Vancouver?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is The Sutton Place Hotel - Vancouver located?
Located in Downtown Vancouver, this luxury hotel is steps away from Robson Square and Robson Street. Granville Street and Vancouver Art Gallery are also within 5 minutes. Burrard Station is 5 minutes by foot and Vancouver City Center Station is 6 minutes.
4.4
Excellent
5 - Excellent
789
4 - Good
417
3 - Okay
126
2 - Poor
46
1 - Terrible
13

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Room clean, all amenities great. The only downfall is we wished we could have ordered a hot room service breakfast 😊
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I’ve ever stayed at. The staff was so polite, and accommodating. The hotel was spotless. I loved that there was a restaurant, wine store, and spa all in the hotel. I would be happy to stay there again!
Stayed 5 nights in Oct 2020

2/5 Poor

Business traveller
Sad face IconDisliked: Cleanliness
The property has a good location but is quite outdated. My room was not very clean upon check in and I needed to move rooms, which was very disappointing, especially during these times.
Stayed 1 night in Oct 2020

4/5 Good

Happy face iconLiked: Staff & service, amenities
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Stayed 2 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Staff & service
Convenient location to shopping and other amenities.
Stayed 1 night in Oct 2020

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