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"We only stayed over night to get to the airport early the next am but found the hotel very clean, staff were friendly and a nice atmosphere"

"Multiple faults located in my room which photographic evidence has been obtained cleaning should have been much better than what I found the room in I had to be moved into another room on another level there was constant knocking and banging from fellow neighbours totally disgusting and disgraceful I will not be booking with you again "

"The gentleman at the front desk, Patrick, was exceptionally helpful. They did their best to help me with my horrible experience with the hotels.com website. I was charged for a night I never wanted and hotels.com refused to refund me. To better understand, when hotels.com does not have availability for the date you want, their program automatically moves your desired date to a time in the future for a day when they do have availability. There is no specific message to let you know they are doing this and why. I will never use hotels.com again. Their on-line agent chat is a huge waste of time where you get routed to different "agents," and then have to explain each time, even after they claim they have read "the notes." I will be booking direct with the Clocktower in the future, or use a competitor."

"Breakfast was lovely, fresh, tasty, and hot, staff were friendly and helpful, the bar staff were very friendly and helpful. "

"great breakfast coffee and service"

"Staff members excellent the service for breakfast was very good and very good selection of food. Room was a little bit in need of upgrade. Excellent location for walking to city centre "

"Continental breakfast - the bread wa"

"Really nice hotel! Feels more like a proper Hilton than a Garden Inn."

"Clean and spacious room. The food at breakfast was excellent, all kinds of options. The restaurant food is also great. Helpful staff! Great location!"