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"We stayed for 2 nights as a surprise for my boyfriend’s birthday. We checked in and Cole on reception was great, very welcoming and gave us all the information we needed. He also kindly upgraded our room which was a really nice touch. Our room was lovely with everything you need. The spa in the hotel was amazing; so clean and not crowded we used this both days. We would love to return again soon. "

"Overall okay experience. However, long waiting times to speak to staff at reception. "

"Stayed here one night, lovely hotel, staff very professional and friendly, amazing food in restaurant. Definitely be staying hete again"

"Room was small but adequate for our needs - perhaps a shelf in bathroom for cosmetics / toothbrushes etc and a coat hanger rail in the room itself "

"A full week after we checked out the hotel emailed me saying they reviewed our recorded and I had an outstanding bill from the restaurant. We never ate at the hotel or used any services. They asked me to pay the bill online. I will not be staying here again. "

"So well located, room was clean & comfy and staff were Fri & helpful "

"I had a very pleasant 4 night stay here. Everything was great. I was quite surprised that they only service the rooms every 3 days however you only need to ask reception and they organise this whenever you want. The hotel is a bit bougie, nicely decorated. The staff are excellent. I liked the security of having to scan your room key to access the lift. I never had to wait once for the lift!"

"Great hotel, helpful staff, funky interior styling. The location was great, a short walk from Victoria or Piccadilly. Would definitely stay again. "

"Great reimagining of splendid, huge, brick dockside building from Liverpool’s illustrious past. Sumptuous suite. Staff can’t be faulted. Good value. Crazy room numbering system or was it me being dim?!"