Title: The Westin Cozumel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=19015446&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Westin Cozumel Beachfront resort offers travelers the perfect balance between adventure and relaxation with water activities and leisure options just steps from the ocean ## Photo gallery for The Westin Cozumel ![Studio Suite, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, blackout curtains - The Westin Cozumel (Cozumel)](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/7791ca05.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, in-room safe, desk, blackout curtains - The Westin Cozumel (Cozumel)](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/3f5b3417.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool loungers - The Westin Cozumel (Cozumel)](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/f88c3d13.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Westin Cozumel (Cozumel)](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/49008d41.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - The Westin Cozumel (Cozumel)](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/f0b00406.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Westin Cozumel, near Punta Langosta Pier, offers families beach access for scuba diving and snorkeling. Enjoy drinks at the poolside bar with ocean views or let kids play in the garden playground. Guests praise the attentive staff and two local cuisine restaurants. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Spa - Pet-friendly - Parking included - Free Wi-Fi £166 includes taxes & fees 25 Jan - 26 Jan ## Room options ### Check availability for these dates Tonight [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=19015446&PinnedHotelID=19015446&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=19015446&PinnedHotelID=19015446&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=19015446&PinnedHotelID=19015446&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=19015446&PinnedHotelID=19015446&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=19015446&PinnedHotelID=19015446&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=19015446&PinnedHotelID=19015446&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=19015446&PinnedHotelID=19015446&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=19015446&PinnedHotelID=19015446&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Classic Room, 1 King Bed, Balcony ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/ef19d57c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed, Balcony 8.6 Excellent 30 reviews ### Highlights Balcony Air conditioning Free cots/infant beds LED TV Ceiling fan Premium bedding Blackout curtains Shower/bath combination - 452 sq ft - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Classic Room, 2 Queen Beds, Balcony ![Classic Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/7d955c5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Queen Beds, Balcony 9.0 Wonderful 31 reviews ### Highlights Balcony Air conditioning Free cots/infant beds LED TV Ceiling fan Premium bedding Blackout curtains Shower/bath combination - 452 sq ft - Ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Classic Room, 1 King Bed, Ocean View ![Classic Room, 1 King Bed, Ocean View | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/8bef0aae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed, Ocean View 8.0 Very good 30 reviews ### Highlights Air conditioning Free cots/infant beds LED TV Ceiling fan Premium bedding Blackout curtains Shower/bath combination Hairdryer - 409 sq ft - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed, Ocean View ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/b80203c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Ocean View 8.4 Very good 6 reviews ### Highlights Deck/patio Air conditioning Free cots/infant beds LED TV Ceiling fan Premium bedding Blackout curtains Separate bedroom - 538 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 2 Queen Beds, Ocean View ![Junior Suite, 2 Queen Beds, Ocean View | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/e02ed6a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Queen Beds, Ocean View ### Highlights Deck/patio Air conditioning Free cots/infant beds LED TV Ceiling fan Premium bedding Blackout curtains Separate bedroom - 538 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Junior Suite, 1 Bedroom, Ocean View ![LED TV, iPod dock](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/0d3ed0cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom, Ocean View 8.0 Very good 1 review ### Highlights Deck/patio Air conditioning Free cots/infant beds LED TV Ceiling fan Premium bedding Blackout curtains Separate bedroom - 624 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Ocean View ![Suite, 1 Bedroom, Ocean View | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/c4dabd99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Ocean View ### Highlights Deck/patio Air conditioning Free cots/infant beds LED TV Ceiling fan Premium bedding Blackout curtains Separate bedroom - 624 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Presidential Suite, 1 Bedroom, Ocean View ![LED TV, iPod dock](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/0d3ed0cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 Bedroom, Ocean View 8.0 Very good 1 review ### Highlights Balcony Air conditioning Free cots/infant beds LED TV Ceiling fan Premium bedding Blackout curtains Separate bedroom - 1313 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 Double Bed ### View all photos for Studio Suite, 1 King Bed, Oceanfront ![Studio Suite, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/7791ca05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed, Oceanfront ### Highlights Balcony Air conditioning Free cots/infant beds LED TV Ceiling fan Premium bedding Blackout curtains Separate bedroom - 883 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Studio Suite, 1 King Bed, Oceanfront ![Studio Suite, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/20000000/19020000/19015500/19015446/5a3b8731.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed, Oceanfront 8.0 Very good 3 reviews ### Highlights Balcony Air conditioning Free cots/infant beds LED TV Ceiling fan Premium bedding Blackout curtains Separate bedroom - 1130 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-The-Westin-Cozumel.h19015446.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-The-Westin-Cozumel.h19015446.Hotel-Information) ## About the area Located on the beach, The Westin Cozumel is in Zona Hotelera Norte, a neighbourhood in Cozumel. The area's natural beauty can be seen at Benito Juarez Park and Chankanaab National Park, while Stingray Beach and Chankanaab Beach Adventure Park are popular local attractions. San Miguel Church and Corona Beach are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as fishing. [Visit our Cozumel travel guide](https://www.expedia.co.uk/Cozumel.dx180033) [View more Resorts in Cozumel](https://www.expedia.co.uk/Cozumel-Hotel-Resorts.d180033-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.54767%2C-86.92812&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=j2wO4yWjORvSBvLFiTNawDHHXRk=) Carretera Costera Norte Km. 4.8, Cozumel, QROO ### What's nearby - Playa San Juan \- 3 min drive \- 1.3 miles - Cozumel Maritime Terminal \- 7 min drive \- 3.8 miles - Chankanaab National Park \- 17 min drive \- 10.4 miles - Chankanaab Beach Adventure Park \- 18 min drive \- 10.4 miles - Punta Sur Ecological Park \- 35 min drive \- 25.2 miles ### Getting around - Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 10 min drive ### Restaurants - ‪El Cozumeleño Beach Resort - ‬6 min walk - ‪Guido's - ‬6 min drive - ‪La Monina Restaurante & Beach Club - ‬4 min drive - ‪Melia Cozumel All Inclusive Golf & Beach Resort - ‬9 min walk - ‪Hemingway Lounge Rest. & Bar - ‬5 min drive ## About this property ### The Westin Cozumel Luxury family-friendly resort near San Miguel Church Located close to Benito Juarez Park, The Westin Cozumel provides a poolside bar, a corner/local shop and a terrace. With a beachfront location, scuba diving and snorkelling, this resort is the perfect place to soak up some sun. Treat yourself to a body treatment, a facial or a manicure/pedicure at Zazil, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground. You'll also enjoy the following perks during your stay: - An outdoor pool, along with sunloungers - Free self-parking - Buffet breakfast (surcharge), express check-out and babysitting (surcharge) - Smoke-free property, multilingual staff and a reception hall - Guest reviews say great things about the beach locale, helpful staff and first-rate property condition Room features All 152 rooms have comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property. Extra conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - Recycling, free infant beds and coffee/tea makers ### All-inclusive details All-inclusive room rates at The Westin Cozumel are available. 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Free Wi-Fi 8.6 Excellent 1,001 reviews £78 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=530685&PinnedHotelID=530685&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available for a fee: USD 20 per person - 2 bars/lounges - 2 restaurants - A poolside bar - Snack bar/deli ### Restaurants on site - Cuzamil - El Cielo - Las Gaviotas - Snack ### Things to do - 24-hour gym - Free children's club - Full-service spa - Outdoor pool - Playground - Sauna - Scuba diving - Snorkelling - Steam room ### Family friendly - Babysitting (surcharge) - Free children's club - Grocery/convenience store - In-room cot - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference centre - Meeting rooms ### Outdoors - Garden - On the beach - Pool loungers - Terrace ### Full-service spa - Body wraps - Facials - Manicures/pedicures - Massage - Outdoor treatment areas - Sauna - Spa open daily - Spa treatment rooms - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Accessible bathtub - Front entrance ramp - Grab bar near toilet (51 centimetre high) - Hand-held showerhead - Handrails in stairways (109 centimetre high) - Height-adjustable showerhead - Lever door handles - Lift (119 centimetre wide door) - Low-height door lock - Low-height electrical sockets in bathroom - Transfer shower - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (109 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking - Wheelchairs on site ### More - Comprehensive recycling policy - No plastic coffee stirrers - Reception hall - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free cot - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 43-inch LED TV - IPod dock ### Food and drink - 24-hour room service - Coffee/tea maker ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 50 per accommodation, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 15 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls and litter trays are available ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 100 per night - Destination fee: USD 4 per accommodation, per night. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately USD 20 per person - Pet fee: USD 50 per accommodation, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Westin Cozumel Resort Westin Cozumel The Westin Cozumel Resort The Westin Cozumel Cozumel The Westin Cozumel Resort Cozumel ## Frequently asked questions ### Does The Westin Cozumel have a pool? ### How much does it cost to stay at The Westin Cozumel? ### Is The Westin Cozumel pet-friendly? ### How much is parking at The Westin Cozumel? ### What time is check-in at The Westin Cozumel? ### What time is check-out at The Westin Cozumel? ### Are there all-inclusive benefits at The Westin Cozumel? ### Where is The Westin Cozumel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Westin Cozumel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Location ### 8.6 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 499 8 - Good 176 6 - Okay 89 4 - Poor 37 2 - Terrible 46 ## Reviews ### 10/10 Excellent #### John 14 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The people there are great, very good service ##### John Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Laurie 13 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful beach front. Two stunning pools. Good restaurants although service very slow. Great snorkeling right off the beach. Absolutely loved it here. ##### Laurie Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Haiyan 29 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean and spacious room! Beautiful ocean view! However, restaurant is slow in service ##### Haiyan Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Angelica Stach 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was extremely friendly and the hotel was clean and well maintained ##### Angelica Stach Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Barbara 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff is always friendly and helpful. Alex at the pool side bar and grill always was looking out for our needs. The front desk manager and staff also were very helpful when we needed to change rooms after the first night. We really appreciated them helping us out ##### Barbara Stayed 7 nights in Dec 2025 ### 6/10 Okay #### Margarita 7 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities Our stay at the Westin Cozumel had some high points. The food was delicious and the service was top-notch; every staff member we encountered was friendly and eager to help. Unfortunately, the hotel infrastructure is letting the staff down. The property is very dated and visibly suffering from a lack of maintenance. We actually had to change rooms after checking in because our first room was in unacceptable condition. Beyond the rooms, the hotel shows signs of neglect, including broken items in common areas and visible mold. It feels like the property isn’t being cared for the way it should be. We left happy because of the warm hospitality, but management seriously needs to invest in updating and fixing this facility. ##### Margarita Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Jorge Lopez 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice environment, nice bed and comfortable. Close to everything ##### Jorge Lopez Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### tali 5 Oct 2025 Liked: Cleanliness Nice room ##### tali Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Ethan Gary 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful rooms, amazing AC, good choice of food and drinks. ##### Ethan Gary Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Rafael 4 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The place is very clean, the food is excellent, the staff is very nice, the beach is beautiful, if you ever vist Cozumel this is the place to stay! ##### Rafael Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Roberto 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The beach area is great. Lots of fish to see. Rooms are comfortable and the all inclusive was great. ##### Roberto Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Laura 8 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff, food was great, rooms were very comfortable. ##### Laura Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Ahmad 27 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay at Cozumel Westin Enjoyed our family stay at the resort. It's very good resort and good value for the money. Recommended to family travelers. ##### Ahmad Stayed 2 nights in Jun 2025 ### 8/10 Good #### Christopher James 17 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Returned a week ago from the Westin and although the hotel is one of my favorite with the snorkeling off the beach and a wonderful place to relax we noticed the quality of the food has gone downhill over the years. There were a few nights that only a handful of people ate at the restaurants on the property which even for off season was noticeable. The shower in our room flooded terribly and it took until the 3rd day to be moved. The cleaning staff the waiters and bartenders are great and work hard to take care of you. Drinks are of decent quality but like some food you have to pay for top shelf liquor. For the price it’s definitely worth it but if not kept on top of things I fear the ratings are going to continue to decline and really hate to see that. This place had the highest ratings the first few years it was open. ![From balcony](https://a.travel-assets.com/ugc/hotel-reviews/1c90331b-b484-4d0d-9520-cf0145e4ef40-1765946200767.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sky lounge pool view ](https://a.travel-assets.com/ugc/hotel-reviews/30c6bab0-2992-44f2-9b19-14504a15726e-1765946200716.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Swimming pool ](https://a.travel-assets.com/ugc/hotel-reviews/30ae5560-9dab-430d-9997-db3d0d8e2f0a-1765946203530.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8719b5f8-320c-42f2-becc-98f4b3d4abb9-1765946203339.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christopher James Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Kendra 15 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities We had a great time while staying here. The food was always yummy and the staff was just wonderful. They knew our names by the end of our stay and it was a nice little touch! ##### Kendra Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Jennifer Luisa 7 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel , good food and great views ! Recommended for families and friends ![](https://a.travel-assets.com/ugc/hotel-reviews/674a9681-6d40-4c6c-85ef-ccc2b33f6eb3-1749314198818.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Luisa Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Weston Floyd 18 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff make the Westin an amazing place to stay! We have stayed at the Westin Cozumel ##### Weston Floyd Stayed 10 nights in Apr 2025 ### 10/10 Excellent #### Maicon 26 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities We have a great time , hotel staff it’s absolutely fantastic. ##### Maicon Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Sheryl 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is our favorite place to stay in Cozumel. The beds are super comfy, the place is very clean and the staff is friendly and very accommodating. If you go to the restaurant by the water, ask for Margarita. She’s the best!!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/1b8b7787-362a-419b-86c6-1b01143642d0-1753142545094.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![They surprised us on our last day. We celebrated our 40th anniversary. ](https://a.travel-assets.com/ugc/hotel-reviews/d6330d60-3485-4cb7-9cfe-20094e76ae55-1753142544573.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d7140d0d-9043-4828-a0de-ced9c729fd34-1753142545285.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c8bcf4c4-6ed7-4220-ba62-ad14e4602329-1753142546821.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sheryl Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Mauro 6 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at the Westin is amazing. Every room has amazing ocean views and the snorkeling is wonderful., ##### Mauro Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Doug 17 Apr 2025 Liked: Staff & service, amenities, property conditions & facilities Staff is exceptionally focused on taking care of their guests. ##### Doug Stayed 9 nights in Apr 2025 ### 10/10 Excellent #### Courtenay 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The beach and snorkeling was amazing. The restaurant that sits over the water has amazing dinner. ##### Courtenay Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Sandra Rae 20 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful area for families ##### Sandra Rae ### 10/10 Excellent #### Bobby 26 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Relaxing, wonderful service. Snorkeling was wonderful lots of fish to see. Food was good. ##### Bobby Stayed 4 nights in May 2025 ### 10/10 Excellent #### Cheryl Marie 13 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities This place is awesome. Great food excellent service clean nice beach. 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