Title: Secrets Aura Cozumel - Adults Only - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Secrets Aura Cozumel - Adults Only - All Inclusive Oceanfront relaxation meets adventure at this adults-only resort where guests enjoy poolside cocktails, kayaking, and beachside massages ## Photo gallery for Secrets Aura Cozumel - Adults Only - All Inclusive ![3 outdoor pools, pool loungers - Secrets Aura Cozumel - Adults Only - All Inclusive (Cozumel)](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/0cbcd4bd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/8081dfd9-44b2-4477-a9c1-007fabbea305-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Outdoor wedding area - Secrets Aura Cozumel - Adults Only - All Inclusive (Cozumel)](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/0933de97.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor wedding area - Secrets Aura Cozumel - Adults Only - All Inclusive (Cozumel)](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/3f3c3e89.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Preferred Club Superior Junior Suite Ocean View King | Free minibar, in-room safe, individually decorated - Secrets Aura Cozumel - Adults Only - All Inclusive (Cozumel)](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/80c2f4bf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find true relaxation at Secrets Aura Cozumel, an adults-only all-inclusive beachfront retreat. Enjoy sun-soaked days at Mr. Sancho's Beach, rejuvenating spa treatments, and dining at five international restaurants. Active guests love the windsurfing and yoga classes. ## Reviews 6.8 ## Popular amenities - Pool - All-inclusive - Parking included - Free Wi-Fi - Restaurant £443 includes taxes & fees 10 Jan - 11 Jan ## Room options ### Check availability for these dates Tonight [Jan 7 - Jan 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=1854031&PinnedHotelID=1854031&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=1854031&PinnedHotelID=1854031&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=1854031&PinnedHotelID=1854031&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=1854031&PinnedHotelID=1854031&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1854031&PinnedHotelID=1854031&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1854031&PinnedHotelID=1854031&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1854031&PinnedHotelID=1854031&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1854031&PinnedHotelID=1854031&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ### View all photos for Junior Suite Ocean View King ![Free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/afc31555.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean View King ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free minibar items HDTV - 753 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite Ocean View Swim Out King ![Free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/afc31555.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean View Swim Out King ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free minibar items HDTV - 753 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite Pool View King Bed ![Free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/232a4503.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Pool View King Bed ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free minibar items HDTV - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite Pool View Swim Out King ![Junior Suite Pool View Swim Out King | Free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/06282bfd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Pool View Swim Out King ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free minibar items HDTV - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Preferred Club Junior Suite Pool View King ![Free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/36516203.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Pool View King ### Highlights Furnished balcony Separate sitting area Individually furnished Individually decorated Air conditioning Club Lounge Free rollaway/extra beds Free minibar items - 731 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Preferred Club Junior Suite Ocean Front King ![Preferred Club Junior Suite Ocean Front King | Free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/7a027747.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front King ### Highlights Furnished balcony Separate sitting area Individually furnished Individually decorated Air conditioning Club Lounge Free rollaway/extra beds Free minibar items - 731 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Preferred Club Junior Suite Ocean View King ![Preferred Club Junior Suite Ocean View King | Free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/3b904411.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean View King ### Highlights Furnished balcony Separate sitting area Individually furnished Individually decorated Air conditioning Club Lounge Free rollaway/extra beds Free minibar items - 731 sq ft - 1 bedroom - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite Ocean View Double ![Junior Suite Ocean View Double | Free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/cc00058a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean View Double ### Highlights Furnished balcony Separate sitting area Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free minibar items HDTV - 731 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 2 Double Beds ### View all photos for Preferred Club Junior Suite Ocean View Swim Out King ![Free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/1e9f1724.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean View Swim Out King ### Highlights Furnished patio Separate sitting area Individually furnished Individually decorated Air conditioning Club Lounge Free rollaway/extra beds Free minibar items - 731 sq ft - 1 bedroom - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Preferred Club Junior Suite Pool View Double ![Free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/36516203.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Pool View Double ### Highlights Furnished balcony or patio Separate sitting area Individually furnished Individually decorated Air conditioning Club Lounge Free rollaway/extra beds Free minibar items - 731 sq ft - 1 bedroom - Sleeps 2 - 2 Double Beds ### View all photos for Preferred Club Superior Junior Suite Ocean View King ![Preferred Club Superior Junior Suite Ocean View King | Free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/80c2f4bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Superior Junior Suite Ocean View King ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Club Lounge Free rollaway/extra beds Free minibar items - 750 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Preferred Club Junior Suite Ocean Front Plunge Pool King ![Preferred Club Junior Suite Ocean Front Plunge Pool King | Free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/782b9c33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Preferred Club Junior Suite Ocean Front Plunge Pool King ### Highlights Furnished balcony Separate sitting area Individually furnished Individually decorated Private plunge pool Air conditioning Club Lounge Free rollaway/extra beds - 790 sq ft - 1 bedroom - Beach view - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed ![Free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/232a4503.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free minibar items HDTV - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed, Terrace, Ocean View ![In-room dining](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/e910cf6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Terrace, Ocean View ### Highlights Balcony or patio Separate sitting area Individually furnished Individually decorated Air conditioning Club Lounge Free rollaway/extra beds Free minibar items - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-Secrets-Aura-Cozumel-All-Inclusive-Adults-Only.h1854031.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-Secrets-Aura-Cozumel-All-Inclusive-Adults-Only.h1854031.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.40487%2C-87.01482&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gLe1iwi15jtCd5CzwqQoHw3R3Vc=) Carretera Costera Sur Km 12.99, Hotel Zone, Cozumel, QROO, 77600 #### What's nearby - Arrecifes de Cozumel National Park \- 3 min walk \- 0.2 miles - Paradise Beach \- 5 min walk \- 0.3 miles - Playa Mia Grand Beach and Water Park \- 15 min walk \- 0.8 miles - Mr. Sancho's Beach Club \- 15 min walk \- 0.8 miles - San Francisco Beach \- 4 min drive \- 2.7 miles #### Getting around - Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 24 min drive #### Restaurants - ‪El Patio Lobby Bar - ‬5 min drive - ‪Beach Club - ‬5 min drive - ‪Los Olivos - ‬4 min drive - ‪Market Café - ‬3 min walk - ‪Restaurante buffet "Cozumel - ‬5 min drive ## About this property ### Secrets Aura Cozumel - Adults Only - All Inclusive Luxury all-inclusive property near Paradise Beach Located close to Mr. Sancho's Beach Club, Secrets Aura Cozumel - Adults Only - All Inclusive provides a swim-up bar, a beach bar and a poolside bar. With a beachfront location, beachfront dining and beach massages, this property is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, a Swedish massage or a facial at Secrets Spa by Pevonia, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The health club offers fitness classes and yoga classes; other things to do include snorkelling, boat tours and sailing. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe. You'll also find perks such as: - 3 outdoor pools, along with sunloungers and a swim-up bar - Free self-parking and valet parking - Free bike hire, 2 outdoor tennis courts and express check-out - Express check-in, a banquet hall and coffee/tea in reception - Guest reviews give top marks for the beach locale, pool and helpful staff Room features All 266 individually furnished rooms feature comforts, such as laptop-friendly workspaces and air conditioning, in addition to perks, such as separate sitting areas and free stocked minibars. Guests reviews speak well of the clean rooms at the property. Other conveniences in all rooms include: - Designer toiletries, showers and hairdryers - HDTVs with premium channels - Separate sitting areas, LED light bulbs and free extra beds ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages Buffet and à la carte meals, snacks and beverages included In-room minibar (all beverages included) ### Activities and facilities/equipment All non-motorised water sports, land activities and use of recreational facilities and equipment are included. ### Water activities Kayaking Snorkelling ### Land activities Cycling Fitness facilities Tennis Tennis lessons Volleyball ### Lessons/classes/games Cooking Dancing Language Yoga ### Entertainment On-site live performances Theme parties ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/73000000/72630000/72624100/72624010/211f3915.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Cozumel Cape Resort & Spa - All Inclusive Cozumel - On private beach - Pool - All-inclusive - Spa 7.8 Good 393 reviews £363 includes taxes & fees 29 Jan - 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20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=9438146&PinnedHotelID=9438146&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Free uncovered valet parking on site - Limited on-site valet and self parking - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - 5 restaurants - A beach bar - A coffee shop/cafe - A poolside bar - A swim-up bar - Coffee and tea in common areas - Private picnics - Snack bar/deli ### Restaurants on site - Barefoot Grill - Bordeaux - Gohan - Oceana - Windows ### Things to do - 2 outdoor tennis courts - 3 outdoor pools - Arcade/game room - Boat tours - Fishing - Fitness classes - Free bicycle rentals - Full-service spa - Health club - Kayaking - Personal motorised watercraft - Sailing - Scuba diving - Shopping - Snorkelling - Volleyball - Windsurfing - Yoga classes ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - Barbecue grill - Garden - On the beach - Pool loungers ### Full-service spa - Aromatherapy - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - In-room massages - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa treatment rooms - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking ### More - 4 floors - Banquet hall - Built in 2007 - Smoke-free property - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free rollaway/extra bed ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV with premium cable channels - IPod dock ### Food and drink - Free stocked minibar - Restaurant dining guides ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Desk - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Free rollaway/extra beds! Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Guests under 18 years old are not permitted at this adults-only property Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation A car is recommended for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Aura Cozumel Secrets Aura Secrets Cozumel Cozumel Secrets Aura Secrets All Inclusive Cozumel Secrets Aura All Inclusive Secrets Aura Cozumel Secrets Aura Cozumel All Inclusive Secrets Cozumel Secrets Cozumel All Inclusive Secrets Cozumel Aura Aura Cozumel Grand Hotel Cozumel Secrets Aura Secrets Aura Cozumel All Inclusive All-inclusive property Secrets Aura All Inclusive All-inclusive property Secrets Aura Cozumel All Inclusive Hotel Secrets Aura Cozumel - All Inclusive Cozumel Secrets Aura Cozumel All Inclusive Hotel Secrets Aura All Inclusive Hotel Secrets Aura All Inclusive Cozumel Secrets Aura Cozumel - All Inclusive Hotel Hotel Secrets Aura Cozumel - All Inclusive Secrets Aura Cozumel - All Inclusive Cozumel Secrets Aura Cozumel Inclusive ## Frequently asked questions ### Does Secrets Aura Cozumel - Adults Only - All Inclusive have a pool? ### How much does it cost to stay at Secrets Aura Cozumel - Adults Only - All Inclusive? ### Is Secrets Aura Cozumel - Adults Only - All Inclusive pet-friendly? ### How much is parking at Secrets Aura Cozumel - Adults Only - All Inclusive? ### What time is check-in at Secrets Aura Cozumel - Adults Only - All Inclusive? ### What time is check-out at Secrets Aura Cozumel - Adults Only - All Inclusive? ### Are there all-inclusive benefits at Secrets Aura Cozumel - Adults Only - All Inclusive? ### Where is Secrets Aura Cozumel - Adults Only - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Secrets Aura Cozumel - Adults Only - All Inclusive Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 10 Location ### 8.0 Staff & service ### 7.4 Eco-friendliness ### 6.2 Property conditions & facilities 10 - Excellent 325 8 - Good 230 6 - Okay 279 4 - Poor 170 2 - Terrible 152 ## Reviews ### 8/10 Good #### Russel 31 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Rooms wre clean, and staff was wonderful. ![](https://a.travel-assets.com/ugc/hotel-reviews/1e16f35a-03ac-4282-933b-7f5fdb561b48-1767192847172.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/da66302f-2411-4c52-b7ca-c5c6612f714a-1767192848573.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/80182f20-fef1-4316-8b66-5e8fca2a704b-1767192845153.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Russel Stayed 7 nights in Dec 2025 ### 8/10 Good #### Mindy 6 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff were very attentive & friendly. Available to answer questions & help make stay a lovely experience. ##### Mindy Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Geoffrey 2 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities Great time for Christmas and new years would highly recommend ##### Geoffrey Stayed 11 nights in Dec 2025 ### 10/10 Excellent #### Shelly 26 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing food! Beautiful beach! Great staff ##### Shelly Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Jason 21 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Rooms were cleaned daily, staff was super friendly and very attentive l, pool was clean, and the ocean and views were amazing ##### Jason Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Cheri 3 Jan 2026 Liked: Cleanliness, amenities Activities like beach yoga and volleyball ##### Cheri Stayed 4 nights in Dec 2025 ### 8/10 Good #### GINA 31 Dec 2025 Liked: Cleanliness, property conditions & facilities The Entertainment Staff was top notch, along with the wait staff! Our rooms were okay, old and dated but we had a clean-comfortable bed and hot water! Mahi Mahi, Fish Tacos and Chicken Wings were wonderful! ##### GINA Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### jill 5 Dec 2025 Liked: Cleanliness, staff & service We love this resort. The staff are family - that’s why we keep coming back ❤️❤️ ##### jill Stayed 7 nights in Nov 2025 ### 6/10 Okay #### VIOLET 2 Jan 2026 Liked: Staff & service Disliked: Property conditions & facilities The staff was beyond great - the resort overbooks guests and has to put into another property which is disappointing since the vacation was booked at secrets resort, not at a family resort. ##### VIOLET Stayed 5 nights in Dec 2025 ### 6/10 Okay #### Theresa 5 Jan 2026 Liked: Amenities water ran down the bathroom wall our entire stay ![](https://a.travel-assets.com/ugc/hotel-reviews/197309e0-2ba7-4802-ba76-c757d9baaf88-1767577543266.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/552c93cd-82ab-41de-a2d7-ff3508c4a843-1767577542829.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d14eb4ca-df17-4860-a2e8-30f5fa783c2b-1767577542522.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/57075b53-23f5-4515-93f0-82a0b76e6fd2-1767577543082.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Theresa Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### David 21 Dec 2025 Liked: Cleanliness, staff & service, amenities Staff was great. Polk walk out rooms are great. Buildings are starting to show some wear and tear. ##### David Stayed 4 nights in Dec 2025 ### 8/10 Good #### Melanie Tipton 16 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean, plenty of hot water, staff was helpful and kind!!! Food was so so, but that’s a personal opinion. Restaurant hours were weird. Beach was amazing, clean, no vendors ##### Melanie Tipton Stayed 4 nights in Dec 2025 ### 6/10 Okay #### MERCEDES 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff were awesome. Resort was not too crowded and pleasant. Our ocean view suite had the stink of sewage. Mattress was very old and had two distinct dips in it. Food was mediocre. It's very close to the reefs and convenient for scuba diving. ##### MERCEDES Stayed 6 nights in Dec 2025 ### 4/10 Poor #### Mark 1 Jan 2026 Liked: Cleanliness Very long wait at preferred club…only had one person working and a long line waiting. ##### Mark Stayed 5 nights in Dec 2025 ### 4/10 Poor #### Jason 27 Dec 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Staff was not helpful giving Information and the food was terrible. No variety of food with same menu for every day. ##### Jason Stayed 7 nights in Dec 2025 ### 2/10 Terrible #### nadia 30 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room smelled, the food was terrible. They try to sell you a time share from the moment we got here. A 50 min massage in $280 per.person. I feel ripped off. ##### nadia Stayed 4 nights in Dec 2025 ### 6/10 Okay #### Stanley Allen 16 Nov 2025 Disliked: Property conditions & facilities It needed more restaurants open and more nightly shows. ##### Stanley Allen Stayed 7 nights in Nov 2025 ### 8/10 Good #### Michelle 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room had great view, staff were nice. Only complaint was no hot water which kind of a big deal!! ![](https://a.travel-assets.com/ugc/hotel-reviews/0d1704d3-2fd3-4c3f-b0de-5f235fd6e1eb-1763440388429.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/81aea228-1520-4332-9976-e38aae6a4a40-1763440381800.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michelle Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Larry 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect every time we stay. ##### Larry Stayed 4 nights in Sep 2025 ### 8/10 Good #### Robert 3 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room had ac problems from the second day. The staff was very friendly and helpful. ##### Robert Stayed 5 nights in Oct 2025 ### 2/10 Terrible #### cornelius 31 Dec 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities After welcome bottle gone(small bicardi) resort would not replace, what am i supposed to do for drinks at my swimout pool i paid for. Spirits are supposed to be unlimited. Hostess at french restaurant told us we needed a reservation when we didn’t. I was really disappointed with my experience at this resort!!!! ##### cornelius Stayed 6 nights in Dec 2025 ### 6/10 Okay #### Robert 1 Dec 2025 Liked: Cleanliness, staff & service Not much in the way of Activities and entertainment. The food was not all that good. ##### Robert Stayed 5 nights in Nov 2025 ### 6/10 Okay #### magdalena 16 Nov 2025 Liked: Cleanliness Disliked: Property conditions & facilities room ok, nice view, not hot water for duration of our 7 days stay ##### magdalena Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Melody 9 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful updated rooms, staff was all very helpful, food was great! Enjoyed this resort immensely and will definitely come back! ##### Melody Stayed 5 nights in Aug 2025 ### 2/10 Terrible #### Elionor 1 Jan 2026 Disliked: Amenities, property conditions & facilities Poorly operated and focused driven on pressure sales of Hyatt membership. Poor and limited food quality. Broken and nonfunctional, poolside lounge, chairs, room telephone. No courtesy shuttle to and from airport. No amenities. App is nonfunctional and doesn’t serve a purpose. Pour overall. ##### Elionor Stayed 3 nights in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - 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