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Overview of Secrets Aura Cozumel - Adults Only

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On the beach, beach massages, scuba diving, snorkelling
On the beach, beach massages, scuba diving, snorkelling
3 outdoor pools
3 outdoor pools
VIP Access

Secrets Aura Cozumel - Adults Only

4.5 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationArrecifes de Cozumel National Park2 min walk
    Popular LocationParadise Beach5 min walk
    Popular LocationMr. Sancho's Beach Club13 min walk
    AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)18 min drive

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About this area

Cozumel

Located in Cozumel, Secrets Aura Cozumel - Adults Only is near theme parks and on the beach. The area's natural beauty can be seen at Paradise Beach and Playa Mia Grand Beach and Water Park, while Mr. Sancho's Beach Club and Chankanaab Beach Adventure Park are popular area attractions. Chankanaab National Park and Arrecifes de Cozumel National Park are also worth visiting. Discover the area's water adventures with waterskiing and parasailing nearby, or enjoy the great outdoors with skydiving and ecotours.
Popular Location

What's nearby

  • Arrecifes de Cozumel National Park - 2 min walk
  • Paradise Beach - 5 min walk
  • Playa Mia Grand Beach and Water Park - 12 min walk
  • Mr. Sancho's Beach Club - 13 min walk
  • El Cedral - 25 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 18 min drive

Restaurants

  • Windows — 1 min walk
  • Barefoot Grill — 1 min walk
  • Sunscape Sabor Cozumel - 4 min walk
  • Carlos and Charlie's - 6 min walk
  • Playa San Francisco - 7 min walk

About this property

Secrets Aura Cozumel - Adults Only

Adults-only oceanfront luxury
Catch some rays at the beach or spend the day relaxing at Secrets Aura Cozumel - Adults Only's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 266 rooms offer thoughtful touches such as bathrobes and slippers, as well as comforts such as Select Comfort beds and Egyptian cotton sheets. In-room free WiFi and iPod docking stations are standard, as are flat-screen TVs with cable channels.
Secrets Aura Cozumel - Adults Only offers 266 forms of air-conditioned accommodation which are accessible via exterior corridors, and features iPod docking stations and a safe. This accommodation offers separate sitting areas. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with outdoor tennis courts and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Secrets Spa by Pevonia has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

All-inclusive details

All-inclusive room rates at Secrets Aura Cozumel - Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Cooking
Dancing
Language
Yoga

Entertainment

On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Limo/town car service

Food and drink

  • Buffet and à la carte meals, snacks and beverages included
  • 5 restaurants and 1 coffee shop/cafe
  • 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in a common area

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Archery
  • Boat tours
  • Fishing
  • Free bike hire
  • Full-service spa
  • Health club
  • Kayaking
  • Motorised watercraft
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Italian
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock
  • Premium channels

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Guests under 18 years old are not permitted at this adults-only property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Aura Cozumel Secrets
Aura Secrets Cozumel
Cozumel Secrets Aura
Secrets All Inclusive Cozumel
Secrets Aura All Inclusive
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Aura Cozumel Grand Hotel Cozumel
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Frequently asked questions

3.8
Good
Rating 5 - Excellent. 370 out of 983 reviews
5 - Excellent 38%
Rating 4 - Good. 293 out of 983 reviews
4 - Good 30%
Rating 3 - Okay. 163 out of 983 reviews
3 - Okay 17%
Rating 2 - Poor. 112 out of 983 reviews
2 - Poor 11%
Rating 1 - Terrible. 45 out of 983 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great time. Food delicious. Great service. Dated facility. Everyone says avoid sales presentation, however as a preferred guest, they gave us 2 - 50 min hydrotherapy and 50 min. Massages, and $90. USD which we applied to an excursion. At end of presentation, have the willpower to say no to the presentation offer. Well worth the three hours we spent.
Stayed 7 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We love that this is a relaxed resort. We didn’t live that the pool stayed dirty for at lease 7 days of our trip.
Stayed 9 nights in May 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 6 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excelant
Stayed 6 nights in May 2021

3/5 Okay

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Loved the resort, room was nice, food was pretty good(for an all inclusive). But there was one thing that stood out for our whole group, and would’ve made this place much better: The Customer service was consistently BAD at lot of restaurants & bars. It was always a struggle for basic things! Getting drinks at the bar was brutal, while not much waiter service on the beach... and usually had to go hunt someone down for silverware & coffee in the morning at breakfast, after sitting there for 10 minutes, etc!
Stayed 4 nights in Apr 2021