Title: Kinta Kan Boutique Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=180033&destination=Cozumel%2C+Quintana+Roo%2C+Mexico&selected=32070484&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kinta Kan Boutique Hotel Boutique hotel retreat in Colonia Centro offers poolside relaxation and garden strolls, creating a refreshing escape from everyday life ## Photo gallery for Kinta Kan Boutique Hotel ![Outdoor pool, pool loungers - Kinta Kan Boutique Hotel (Cozumel)](https://images.trvl-media.com/lodging/33000000/32080000/32070500/32070484/312d8b54.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Suite, 2 Bedrooms, Kitchenette | Living area | 32-inch flat-screen TV with cable channels, TV, Netflix - Kinta Kan Boutique Hotel (Cozumel)](https://images.trvl-media.com/lodging/33000000/32080000/32070500/32070484/6c00b4d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Kinta Kan Boutique Hotel (Cozumel)](https://images.trvl-media.com/lodging/33000000/32080000/32070500/32070484/7427f176.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Kinta Kan Boutique Hotel (Cozumel)](https://images.trvl-media.com/lodging/33000000/32080000/32070500/32070484/c3ccaf41.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, iron/ironing board, free WiFi, bed sheets - Kinta Kan Boutique Hotel (Cozumel)](https://images.trvl-media.com/lodging/33000000/32080000/32070500/32070484/200f122d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Kinta Kan Boutique Hotel in Colonia Centro offers an outdoor pool with sun loungers, a garden to explore, and rooms with WiFi. Guests praise the attentive staff and convenient location. ## Reviews 8.4 Very good ## Popular amenities - Pool - Breakfast included - Free Wi-Fi - Air-conditioning - Laundry room - Housekeeping £47 includes taxes & fees 3 May - 4 May ## Room options ### Check availability for these dates Tonight [Apr 5 - Apr 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=32070484&PinnedHotelID=32070484&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=32070484&PinnedHotelID=32070484&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 6 - Apr 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=32070484&PinnedHotelID=32070484&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=32070484&PinnedHotelID=32070484&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=32070484&PinnedHotelID=32070484&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=32070484&PinnedHotelID=32070484&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=32070484&PinnedHotelID=32070484&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=32070484&PinnedHotelID=32070484&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Pool view Courtyard view Showing 4 of 4 rooms ### View all photos for Superior Double Room, 2 Double Beds, Non Smoking, Pool View ![Superior Double Room, 2 Double Beds, Non Smoking, Pool View | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/33000000/32080000/32070500/32070484/531776a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 2 Double Beds, Non Smoking, Pool View 7.2 Good 7 reviews - 269 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Superior Double Room, 1 King Bed ![Superior Double Room, 1 King Bed | View from room](https://images.trvl-media.com/lodging/33000000/32080000/32070500/32070484/f111f214.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 King Bed 8.0 Very good 2 reviews - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room, 1 Double Bed ![Standard Double Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/33000000/32080000/32070500/32070484/1e0c7c26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed 7.4 Good 3 reviews - 269 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Suite, 2 Bedrooms, Kitchenette ![Superior Suite, 2 Bedrooms, Kitchenette | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/33000000/32080000/32070500/32070484/575fa139.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 2 Bedrooms, Kitchenette - 800 sq ft - 1 bedroom - Sleeps 6 - 1 Queen Bed and 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-Kinta-Kan-Boutique-Hotel.h32070484.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-Kinta-Kan-Boutique-Hotel.h32070484.Hotel-Information) ## About the area Located near the beach, Kinta Kan Boutique Hotel is in Colonia Centro, a neighbourhood in Cozumel. Cozumel Maritime Terminal and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore San Francisco Beach and Paradise Beach. Playa Mia Grand Beach and Water Park and Mr. Sancho's Beach Club are not to be missed. [Visit our Cozumel travel guide](https://www.expedia.co.uk/Cozumel.dx180033) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.50973%2C-86.94458&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KQvHN03xHTmWlotKH8BYKop4HRA=) 424 Calle 4 Nte Centro, Cozumel, QROO, 77600 ### What's nearby - ![Central Plaza](https://images.trvl-media.com/place/553248635976400130/68676d68-f575-425b-8744-2cac19aabbed.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Central Plaza 8 min walk \- 0.5 miles - Cozumel Museum 8 min walk \- 0.5 miles - San Miguel Church 8 min walk \- 0.5 miles - Los Cinco Soles 8 min walk \- 0.5 miles - Cozumel Maritime Terminal 11 min walk \- 0.6 miles ### Getting around - Cozumel, Quintana Roo (CZM-Cozumel Intl.) 3 min drive ### Restaurants - Guisados 6 min walk - El Abuelo Gerardo 6 min walk - Cafe De Isla 6 min walk - Fonda Don José 5 min walk - Cafeteria Antique 6 min walk ## About this property ### Kinta Kan Boutique Hotel Hotel near Cozumel Maritime Terminal You can look forward to free continental breakfast, a terrace and a garden at Kinta Kan Boutique Hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services. Other perks include: - An outdoor pool, along with sunloungers - Express check-out, express check-in and a water dispenser - A 24-hour front desk, luggage storage and smoke-free property - Tour/ticket information Room features All guest rooms at Kinta Kan Boutique Hotel include comforts, such as air conditioning, as well as Extra conveniences in all rooms include: - Showers, free toiletries and hairdryers - 32-inch flat-screen TVs with Netflix and cable channels - Microwaves, ovens and blenders ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/91000000/90010000/90008100/90008013/d3863c92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luna Azul by Uvas Colonia Centro - Pool - Free Wi-Fi - Air-conditioning - Housekeeping 8.8 Excellent 138 reviews £48 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=90008013&PinnedHotelID=90008013&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, beach shuttle, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/1000000/540000/530700/530685/abe96275.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa del Mar Cozumel Hotel & Dive Resort with Beach Club access included Cozumel - 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Spa - Parking included - Free Wi-Fi 9.6 Exceptional 281 reviews £71 includes taxes & fees 23 Apr - 24 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=7409361&PinnedHotelID=7409361&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Villa | Terrace/patio](https://images.trvl-media.com/lodging/104000000/103190000/103187800/103187780/d8cb3d65.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas Mar Turquesa Cozumel Cozumel - Pool - Washing machine - Parking included - Free Wi-Fi 9.0 Wonderful 26 reviews £59 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=103187780&PinnedHotelID=103187780&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=32070484&PinnedHotelID=32070484&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=32070484,90008013,530685,54512482,3892822) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Free continental breakfast available daily 8:00 AM to 11:00 AM ### Things to do - Outdoor pool ### Family friendly - In-room microwave - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Shared microwave - Shared refrigerator - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift (single-level property) ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels - Netflix ### Food and drink - Blender - Cookware, dishware, and utensils - Microwave - Oven - Paper towels - Toaster ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Early check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Express check-out available ### Special check-in instructions Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher Property Registration Number 001-007-006694/2025 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Kinta Kan Boutique Hotel San Miguel de Cozumel Kinta Kan Boutique San Miguel de Cozumel Kinta Kan Boutique Hotel Cozumel Kinta Kan Boutique Cozumel Hotel Kinta Kan Boutique Hotel Cozumel Cozumel Kinta Kan Boutique Hotel Hotel Hotel Kinta Kan Boutique Hotel Kinta Kan Boutique Kinta Kan Boutique Cozumel Kinta Kan Boutique Hotel Hotel Kinta Kan Boutique Hotel Cozumel Kinta Kan Boutique Hotel Hotel Cozumel ## Frequently asked questions ### Does Kinta Kan Boutique Hotel have a pool? ### How much does it cost to stay at Kinta Kan Boutique Hotel? ### Is Kinta Kan Boutique Hotel pet-friendly? ### How much is parking at Kinta Kan Boutique Hotel? ### What time is check-in at Kinta Kan Boutique Hotel? ### What time is check-out at Kinta Kan Boutique Hotel? ### Where is Kinta Kan Boutique Hotel located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kinta Kan Boutique Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.6 Location ### 9.0 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 73 8 - Good 41 6 - Okay 14 4 - Poor 8 2 - Terrible 5 ## Reviews Verified ### 10/10 Excellent #### Anthony 27 Feb 2026 Clean room, friendly welcoming staff, quiet relaxed. ##### Anthony Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### Ellison 5 Mar 2026 Liked: Cleanliness Hammocks and chairs by pool, refillable water available, welcoming staff, air conditioning works very well. ![](https://a.travel-assets.com/ugc/hotel-reviews/118198b7-aa61-4466-b746-e0920cdff6c7-1772730252127.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ellison Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Phil 29 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Rooms were cleaned daily. The place was clean overall. Everything worked fine. Definitely stay here again. ##### Phil Stayed 7 nights in Dec 2025 Verified ### 8/10 Good #### Stephen 16 Jan 2026 Liked: Cleanliness, property conditions & facilities There are good things about this hotel. It is old but very clean. The location is great! It is walking distance to El Centro (about 1/2 mile). The hotel staff were amazing (very helpful)! I did run out of hot water a couple of my showers. Also, the sheets were thin they were so old. However, very clean. But for the price, it was good. If you are on a budget. I would recommend it. ##### Stephen Stayed 6 nights in Dec 2025 Verified ### 10/10 Excellent #### Robert 8 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place close to great restaurants and bars would definitely recommend ##### Robert Stayed 2 nights in Mar 2024 Verified ### 10/10 Excellent #### Nuala 9 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful boutique hotel in Cozumel with breakfast It was a quaint little place, very cute boutique hotel with breakfast in the morning and free water. Nice pool and loungers to relax in. ![](https://a.travel-assets.com/ugc/hotel-reviews/78BAE80443781057EE8693F5C8DFEFC007D521841712626343299.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nuala Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### Mélijade 4 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great staff!!! Everyone was amazing. You get what you pay for but with great service. And the hotel cat is very friendly! ##### Mélijade Stayed 5 nights in Feb 2025 Verified ### 6/10 Okay #### Sandra 12 Jan 2025 Liked: Cleanliness, staff & service Good for basic stay. Shower weak and amenities few but good location for walking. A decent place to sleep. ##### Sandra Stayed 3 nights in Jan 2025 Verified ### 8/10 Good #### Jolyon 26 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Quiet friendly place, clean comfortable rooms, lots of hot water and cool AC after a long day out and about. Comunal kitchen is supplied with breakfast items and is a great place to exchange experiences with other travelers. ##### Jolyon Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### Daniela 22 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities We really enjoyed our stay here because the staff were so kind, especially Mario. Cozumel itself is very safe but this property is very safe and we never felt threatened. ##### Daniela Stayed 4 nights in Feb 2024 Verified ### 8/10 Good #### Kerrie 8 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Lovely clean pool. Small hotel, rooms straight onto pool. Breakfast included, simple but fine. ##### Kerrie Stayed 2 nights in Apr 2024 Verified ### 8/10 Good #### Jeffrey 5 Apr 2024 Liked: Staff & service, amenities, property conditions & facilities Considering price this was a good choice. Quiet, decent continental breakfast included, accommodating staff, and walking distance to ferry. Just not much around but found a great taco place on Ave 30–Taco 100 ##### Jeffrey Stayed 2 nights in Apr 2024 Verified ### 10/10 Excellent #### Thomas 12 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay in Cozumel! Excellent, nice and helpful staff, loved the pool area right outside the door and the breakfast area (and the breakfast). Great stay far enough from the noise of the center but not too far to walk there. Big supermarket one block away, very nice stay. Will come back! Only two smaller remarks was that it was quite dark in the bathroom and no hot water but after being in the sun all day that didn’t matter. :) ##### Thomas Stayed 3 nights in Jul 2024 Verified ### 6/10 Okay #### Pete 20 Jan 2024 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Musty Selling Room The hotel was mostly fine, and the staff was friendly. It was a little run down and our room definitely had a musty smell. I could recommend the place, if not for that. ##### Pete Stayed 1 night in Jan 2024 Verified ### 6/10 Okay #### Ronald 8 Apr 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Pictures do not represent thecurrent condition. Queen beds are really double beds. A good place to meet native speakers. ##### Ronald Stayed 1 night in Apr 2024 Verified ### 6/10 Okay #### Terry 17 Feb 2024 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Warning under construction! It’s a real boutique hotel. Nothing fancy. Very clean and comfortable, the pool was nice. The property has a full kitchen area that is shared with the guests, which makes it good for longer stays to prepare your own meals. At the time that we booked, they are doing construction, adding a second floor to the hotel. It was extremely noisy during the day with the construction. It was impossible to stay in the room, or even really hang out by the pool. ##### Terry Stayed 1 night in Feb 2024 Verified ### 4/10 Poor #### David 2 Jul 2024 Liked: Staff & service Disliked: Cleanliness The Hotel itself was nice because of less rooms, a very simple provided breakfast and a good location to go nearly every without needing a transportation. The staff was friendly. Besides that there was a huge problem with mold in the rooms and the way the hotel handled it. We had a big area with mold between our beds. We asked the staff for a new room and immediately the saw the problem and tried to help. After they opened the next room a cat came out of the locked room. The room smelled like it hasnt been open for a month and every other free room had the same problem. Because of this we asked the manager for a discount but the only thing we got offered was to leave the hotel. This is not how you handle your guests. ##### David Stayed 4 nights in May 2024 Verified ### 8/10 Good #### Juan 28 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities A ##### Juan Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Georges 9 Apr 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Weekend at Cozumel I loved my stay at the hotel, the staff are very welcoming and its close to all the activities. ##### Georges Stayed 2 nights in Apr 2024 Verified ### 10/10 Excellent #### Anne 7 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very simple yet nice place in the heart of things-not in middle of touristy area but within walking distance-nice pool and staff-would definitely stay here again ##### Anne Stayed 3 nights in Aug 2022 Verified ### 10/10 Excellent #### Zaira 16 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service and attention, always attentive to our arrival and helpful with directions. Pleasant stay! ##### Zaira Stayed 1 night in Feb 2023 Verified ### 4/10 Poor #### Ashley 20 Sept 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Older property ##### Ashley Stayed 1 night in Sep 2024 Verified ### 4/10 Poor #### Peter 7 Feb 2025 Disliked: Amenities, property conditions & facilities Beds are super old and uncomfortably hard with moldy pillows to match. Shower is a joke that gets the bathroom floor wet when turned on. No privacy as everyone can hear everything and window shades can easily be seen through when drawn down at night. ##### Peter Stayed 3 nights in Jan 2025 Verified ### 6/10 Okay #### Gene 30 Jul 2024 Disliked: Staff & service #### not a great value not a great value. I paid $50 USD off-season on a Monday night. Internet really is non-existent (I think the bandwidth was being eaten by staff where my room was close to, but it still was bad off hours). Breakfast was basically coffee. Nobody was around when I showed up at 5p to check in. I had to call a number taped to the door. check out is 11a. better places. ##### Gene Stayed 1 night in Jul 2024 Verified ### 2/10 Terrible #### Lita 2 Mar 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This property was not at all as described or as shown in photos. It was rundown, poorly equipped & maintained & had at least one resident cat with many cat visitors who used our front yard as a litter box. There were 3 antiquated locks that needed to be unlocked by various keys each time we returned. It was time consuming & scary & we only had one set of keys for the 3 of us. . After the first week I could no longer stand the smell, the cats & the whole set up so my sister & I moved out after finding another place. My cousin could not find other accommodation without a refund & was only able to leave a day early. I was very angry & disappointed with Expedia for listing this property & for the rating it received. It should be removed from their listings. I sent many messages to Management but little was done. I wrote before my arrival about my being terrified of cats and he assured me they had none but on occasion the neighbour’s cat came in the courtyard. That was not true as that cat was there all the time & being fed by the hotel. It made my stay a living hell, my worst nightmare. I am expecting an apology & reimbursement & removal of the property from Expedia. ##### Lita Stayed 14 nights in Feb 2025 ### Expedia's Latest Trends ### Hotels > - [Kempinski Hotel Cancún](https://www.expedia.co.uk/Cancun-Hotels-Grand-Hotel-Cancun-Managed-By-Kempinski.h25978.Hotel-Information) > - [Exotic Resort in Mexico with private plunge pool!!](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Exotic-Resort-In-Mexico-With-Private-Plunge-Pool.h90950784.Hotel-Information) > - [Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information) > - [Mayan Monkey Tulum | Social Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > - [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > - [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > - 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