Title: HOTEL ISLA ESMERALDA Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HOTEL ISLA ESMERALDA Travelers find the perfect balance of relaxation and convenience at this Colonia Centro retreat with its lush garden and sunny pool area ## Photo gallery for HOTEL ISLA ESMERALDA ![Exterior - HOTEL ISLA ESMERALDA (Cozumel)](https://images.trvl-media.com/lodging/92000000/91820000/91817400/91817346/w1024h684x0y3-5aad3396.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, pool loungers - HOTEL ISLA ESMERALDA (Cozumel)](https://images.trvl-media.com/lodging/92000000/91820000/91817400/91817346/e7381762.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - HOTEL ISLA ESMERALDA (Cozumel)](https://images.trvl-media.com/lodging/92000000/91820000/91817400/91817346/afeb4bb7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - HOTEL ISLA ESMERALDA (Cozumel)](https://images.trvl-media.com/lodging/92000000/91820000/91817400/91817346/4f9b82c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - HOTEL ISLA ESMERALDA (Cozumel)](https://images.trvl-media.com/lodging/92000000/91820000/91817400/91817346/2463e9ec.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HOTEL ISLA ESMERALDA in Colonia Centro offers a peaceful garden setting and an inviting outdoor pool with sun loungers. Guests connect with free WiFi throughout their stay, drop bags at the luggage storage area, and rely on the 24-hour front desk for assistance whenever needed. ## Reviews 7.6 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Dec 31 - Jan 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=91817346&PinnedHotelID=91817346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=91817346&PinnedHotelID=91817346&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 1 - Jan 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=91817346&PinnedHotelID=91817346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=91817346&PinnedHotelID=91817346&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=91817346&PinnedHotelID=91817346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=91817346&PinnedHotelID=91817346&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=91817346&PinnedHotelID=91817346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=91817346&PinnedHotelID=91817346&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 2 of 2 rooms ### View all photos for Classic Double Room ![Classic Double Room](https://images.trvl-media.com/lodging/92000000/91820000/91817400/91817346/e9d5cd4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 8.0 Very good 1 review ### Highlights Air conditioning TV Private bathroom Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Classic Double or Twin Room ![Classic Double or Twin Room](https://images.trvl-media.com/lodging/92000000/91820000/91817400/91817346/95db9bf2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room 8.0 Very good 1 review ### Highlights Air conditioning TV Private bathroom Daily housekeeping - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-HOTEL-ISLA-ESMERALDA.h91817346.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-HOTEL-ISLA-ESMERALDA.h91817346.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.50882%2C-86.94530&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=20piCa95wlR5d2eub04Z88BjFSE=) CALLE 2 ENTRE 20 Y 25 COL. CENTRO, 448, Cozumel, QROO, 77600 #### What's nearby - Central Plaza \- 5 min walk \- 0.3 miles - San Miguel Church \- 5 min walk \- 0.3 miles - Cozumel Maritime Terminal \- 8 min walk \- 0.5 miles - Cozumel Museum \- 8 min walk \- 0.5 miles - Museo de la Isla de Cozumel \- 9 min walk \- 0.5 miles #### Getting around - Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 3 min drive #### Restaurants - ‪Guisados - ‬4 min walk - ‪El Abuelo Gerardo - ‬5 min walk - ‪Cafeteria Antique - ‬5 min walk - ‪Taqueria “El Mexicano” - ‬3 min walk - ‪Bar El Pez Leon - ‬4 min walk ## About this property ### HOTEL ISLA ESMERALDA Hotel near Cozumel Maritime Terminal HOTEL ISLA ESMERALDA provides a garden and more. Guests can connect to free WiFi in public areas. Additional perks include: - An outdoor pool, along with sunloungers - Free self-parking - Smoke-free property, a 24-hour front desk and outdoor furniture - Luggage storage Room features All guest rooms at HOTEL ISLA ESMERALDA include comforts, such as air conditioning. More amenities include: - TVs with cable channels ## Similar properties ![Garden view](https://images.trvl-media.com/lodging/20000000/19980000/19979800/19979715/9b2e5ea5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Posada Edem Colonia Centro - Free Wi-Fi - Air-conditioning - Breakfast available - Housekeeping 7.6 Good 46 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=19979715&PinnedHotelID=19979715&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/55000000/54520000/54512500/54512482/0c7a2c0c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kiin Cozumel Colonia Centro - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 8.6 Excellent 74 reviews £46 includes taxes & fees 28 Jan - 29 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=54512482&PinnedHotelID=54512482&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/79000000/78390000/78385600/78385549/3c5cec5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 8th Street Suites Colonia Centro - Kitchen - Pet-friendly - Free Wi-Fi - Air-conditioning 9.0 Wonderful 10 reviews £58 includes taxes & fees 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=78385549&PinnedHotelID=78385549&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/33000000/32080000/32070500/32070484/cae1c2f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kinta Kan Boutique Hotel Colonia Centro - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 8.4 Very good 124 reviews £45 includes taxes & fees 29 Jan - 30 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=32070484&PinnedHotelID=32070484&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room | In-room safe, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/8000000/7710000/7709200/7709147/bcc691bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caribo Cozumel Cozumel - Pool - Free Wi-Fi - Laundry room - Housekeeping 9.2 Wonderful 353 reviews £47 includes taxes & fees 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=7709147&PinnedHotelID=7709147&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Studio - Casa del Árbol | Balcony](https://images.trvl-media.com/lodging/20000000/19390000/19389700/19389612/5601cb2b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa del Solar Centro Cozumel Colonia Centro - Spa - Free Wi-Fi - Air-conditioning - Housekeeping 9.6 Exceptional 67 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=19389612&PinnedHotelID=19389612&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/100000000/99670000/99666300/99666242/e8f50c31.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Cielito Lindo Cozumel Cozumel - Pool - Hot tub - Parking included - Free Wi-Fi 10 Exceptional 7 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=99666242&PinnedHotelID=99666242&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/10000000/9870000/9869500/9869451/5bf80357.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mary Carmen Colonia Centro - Free Wi-Fi - Air-conditioning - Breakfast available - Laundry room 9.0 Wonderful 472 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=9869451&PinnedHotelID=9869451&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/4000000/3650000/3647600/3647532/af76a8c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Casona Real Colonia Centro - Pool - Free Wi-Fi - Air-conditioning - Housekeeping 8.2 Very good 298 reviews £44 includes taxes & fees 26 Jan - 27 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=3647532&PinnedHotelID=3647532&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, Ocean View | In-room safe, free WiFi](https://images.trvl-media.com/lodging/15000000/14780000/14770300/14770282/064e1dc3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Safari Inn Colonia Centro - Free Wi-Fi - Air-conditioning - Housekeeping 7.6 Good 32 reviews £48 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=14770282&PinnedHotelID=14770282&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - Garden - Outdoor furniture - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lever door handles - Upper floors accessible by stairs only - Well-lit path to entrance ### More - Mosquito nets - Smoke-free property ## Room amenities ### Bathroom - Free toiletries ### Entertainment - TV with cable channels ### More - Air conditioning ## Policies ### Check-in Check-in start time: 1:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MXN 100 per accommodation, per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property only accepts cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as HOTEL ISLA ESMERALDA Hotel HOTEL ISLA ESMERALDA Cozumel HOTEL ISLA ESMERALDA Hotel Cozumel ## Frequently asked questions ### Does HOTEL ISLA ESMERALDA have a pool? ### Is HOTEL ISLA ESMERALDA pet-friendly? ### How much is parking at HOTEL ISLA ESMERALDA? ### What time is check-in at HOTEL ISLA ESMERALDA? ### What time is check-out at HOTEL ISLA ESMERALDA? ### Where is HOTEL ISLA ESMERALDA located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## HOTEL ISLA ESMERALDA Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.0 Amenities ### 7.2 Staff & service ### 7.8 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 12 8 - Good 3 6 - Okay 4 4 - Poor 4 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Benjamin 1 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place and great people. Don’t hesitate to stay here. ##### Benjamin Stayed 5 nights in Nov 2025 ### 6/10 Okay #### Don 6 Feb 2024 Liked: Cleanliness Just average comments- nothing was that wrong about the hotel - simply average that's all. ##### Don Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Kaden 21 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very accommodating, don’t speak english but will work with you and have a evening doorman with locked main door. It’s authentic Mexico so you can’t expect more than what you get. 10/10 ##### Kaden Stayed 1 night in Jan 2024 ### 6/10 Okay #### Lyn 30 Jan 2024 Disliked: Amenities, property conditions & facilities No amenities provided just the two old bath towels and toilet paper. The toilet is clogged. The faucet handle is rusty. Reception don't speak English. ##### Lyn Stayed 1 night in Jan 2024 ### 10/10 Excellent #### MARCIAL 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo perfecto... ##### MARCIAL Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Leticia Risalia 16 Feb 2025 Liked: Staff & service, amenities, property conditions & facilities Volveré ##### Leticia Risalia Stayed 5 nights in Feb 2025 ### 4/10 Poor #### Miguel 8 Feb 2025 Varios puntos por mejorar . El WIFI no funcionó casi en toda la estancia. Salía un edor de la coladera del baño que miraba todo el cuarto. ##### Miguel Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Vicente 7 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien durante la estancia ##### Vicente Stayed 1 night in Feb 2024 ### 4/10 Poor #### Fabián 4 Mar 2024 #### Puedes encontrar algo mejor por el mismo precio Está ubicado como a 5 calles del ferry, tenía mejores expectativas, el lugar es pequeño, no nos dieron la habitación que habíamos pagado, fue una más chica en cuanto a las camas, había un refri que no servía y apestaba, el trato de la gente que ahí trabaja es algo tosco pero entendimos que no era personal así son. Se escucha tooooodo lo que pasa afuera, y hasta lo de otras habitaciones :/ ##### Fabián Stayed 1 night in Feb 2024 ### 6/10 Okay #### Fabián 28 Feb 2024 Disliked: Staff & service, room comfort #### Debí buscar otras opciones No descansamos nada! La cama rechinaba o tronaba en cuanto te sientas, para dormir también es incómodo. Mi reservación era una cama queen o dos individuales y me dieron una matrimonial. Se escucha todo el ruido de afuera y de otras habitaciones, había un refri que no servía y apestaba a humedad, el aire acondicionado no tiene control, está ya fijado no puedes ni subir ni bajar la temperatura. El personal es algo tosco en su trato, pero no lo tomes mal, así son. Está como a 5 calles y media de dónde llega el ferry. Hay un Oxxo en la esquina. Se me hizo algo caro por lo que recibí. ##### Fabián Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Francisco Javier 21 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo muy bien hotel sencillo y bajo costo para pasar un rato ameno disfrutando cozumel ##### Francisco Javier Stayed 1 night in Feb 2024 ### 8/10 Good #### Maria 25 Jan 2024 Liked: Cleanliness, staff & service, amenities Mobiliario ya viejo toallas aire acondicionado sin funcionar refrigerador con mucho ruido muy estricto el horario de alberca a las 6 ##### Maria Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Itzel 25 Jul 2023 Liked: Cleanliness, property conditions & facilities Agradable solo que cierran la alberca alas 6 no lo pude disfrutar el velador es muy amable alo mejor regresaría ##### Itzel Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Thomas 23 Sept 2025 ##### Thomas Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Edgar 31 Aug 2025 ##### Edgar Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Andrea 3 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Andrea Stayed 1 night in Feb 2025 ### 8/10 Good #### Carlos 12 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Carlos Stayed 1 night in Feb 2025 ### 4/10 Poor #### Israel 11 Jan 2025 ##### Israel Stayed 1 night in Dec 2024 ### 4/10 Poor #### Christel 30 Dec 2024 ##### Christel Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Pedro 3 Dec 2024 ##### Pedro Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### GAbriel 1 Nov 2024 ##### GAbriel Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Ybrahin 14 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Ybrahin Stayed 1 night in Jan 2024 ### 2/10 Terrible #### Elizabeth 15 Dec 2023 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Elizabeth Stayed 1 night in Dec 2023 ### 6/10 Okay #### Sandeep 30 Oct 2023 ##### Sandeep Stayed 1 night in Oct 2023 ## Expedia's Latest Trends ### Hotels > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Iberostar Waves Tucán - 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