Title: Cozumel Palace - All-Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cozumel Palace - All-Inclusive Guests at Cozumel Palace All Inclusive enjoy poolside relaxation, nearby attractions, and rejuvenating spa treatments from a staff known for their warmth ## Photo gallery for Cozumel Palace - All-Inclusive ![3 outdoor pools, pool umbrellas - Cozumel Palace - All-Inclusive (Cozumel)](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/507a8055.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/73a3adbf-e09c-4f1a-91e2-65c3cbe366dd-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Exterior - Cozumel Palace - All-Inclusive (Cozumel)](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/73f7c3ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Poolside bar - Cozumel Palace - All-Inclusive (Cozumel)](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/ba42cec4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Cozumel Palace - All-Inclusive (Cozumel)](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/600e40d5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Cozumel Palace All Inclusive offers a luxurious retreat near Punta Langosta Pier. Enjoy scuba diving, snorkeling, or sunbathing. The Awe-Spa provides manicures and massages. Three outdoor pools, multiple restaurants, and helpful staff enhance your stay. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Free Wi-Fi £481 includes taxes & fees 12 Jan - 13 Jan VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 11 - Jan 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=28116&PinnedHotelID=28116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=28116&PinnedHotelID=28116&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=28116&PinnedHotelID=28116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=28116&PinnedHotelID=28116&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=28116&PinnedHotelID=28116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=28116&PinnedHotelID=28116&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=28116&PinnedHotelID=28116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=28116&PinnedHotelID=28116&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 16 of 16 rooms ### View all photos for Superior Ocean View Suite - Kids & Teens Stay Free ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/45da7a94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Ocean View Suite - Kids & Teens Stay Free 9.2 Wonderful 92 reviews ### Highlights Balcony Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Mini-fridge - 581 sq ft - Ocean view - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Superior Loft Suite ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/45bc6706.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Loft Suite - Sleeps 6 ### View all photos for Superior Honeymoon Room ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/45bc6706.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Honeymoon Room - Sleeps 2 ### View all photos for Suite Presidential with Sea View ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/0a1cb610.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Presidential with Sea View - 1808 sq ft - Sea view - Sleeps 6 ### View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed ![Superior Honeymoon Suite Ocean Front- King Size Bed | Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/a3eae24b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Honeymoon Suite Ocean Front- King Size Bed 9.0 Wonderful 2 reviews ### Highlights Furnished balcony Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Mini-fridge Free minibar items - 581 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free ![Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free | Living area | 40-inch LED TV with satellite channels, iPod dock](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/2110b091.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free ### Highlights Furnished balcony Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Mini-fridge - 829 sq ft - 2 bedrooms - Sea view - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/45da7a94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana ### Highlights Balcony Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Mini-fridge - 581 sq ft - Ocean view - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Superior Two Bedroom Presidential Suite Ocean View ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/e2a89769.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Two Bedroom Presidential Suite Ocean View - Sleeps 6 ### View all photos for Suite Standard ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/b4881931.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Standard - 581 sq ft - Sleeps 4 ### View all photos for Suite Standard with Ocean View ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/w3586h1008x0y0-6f1246c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Standard with Ocean View - 581 sq ft - Ocean view - Sleeps 4 ### View all photos for Suite Superior with Sea View ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/fb839755.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with Sea View - 570 sq ft - Sea view - Sleeps 2 ### View all photos for Loft Deluxe with Sea View ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/5d859220.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft Deluxe with Sea View - 818 sq ft - Sea view - Sleeps 6 ### View all photos for Superior Oceanfront Suite ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/119b7fe5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Oceanfront Suite - Sleeps 4 ### View all photos for Superior Oceanfront Suite - Kids & Teens Stay Free ![Superior Oceanfront Suite - Kids & Teens Stay Free | Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/38eeadbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Oceanfront Suite - Kids & Teens Stay Free 9.2 Wonderful 17 reviews ### Highlights Furnished balcony Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Mini-fridge - 581 sq ft - Ocean view - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Superior Ocean View Suite ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/b3b47f88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Ocean View Suite - Sleeps 4 ### View all photos for Superior Loft Suite - Kids & Teens Stay Free ![Superior Loft Suite - Kids & Teens Stay Free | Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/0a38ed69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Loft Suite - Kids & Teens Stay Free 10.0 Exceptional 3 reviews ### Highlights Furnished balcony Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Mini-fridge - 827 sq ft - 1 bedroom - Sea view - Sleeps 6 - 1 King Bed and 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-Cozumel-Palace-All-Inclusive.h28116.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-Cozumel-Palace-All-Inclusive.h28116.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.49902%2C-86.96129&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sjM7UF2usU9j2lNmKFIJKd88FpI=) Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600 #### What's nearby - Dolphinaris \- 5 min walk \- 0.3 miles - Palacio Municipal \- 10 min walk \- 0.5 miles - Stingray Beach \- 11 min walk \- 0.6 miles - Plaza Punta Langosta \- 16 min walk \- 0.9 miles - Cozumel Maritime Terminal \- 3 min drive \- 1.6 miles #### Getting around - Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 10 min drive #### Restaurants - ‪Chilangos - ‬11 min walk - ‪Palapas Bar - ‬6 min walk - ‪Restaurant Los Girasoles - ‬1 min walk - ‪El Chef Ángel - ‬19 min walk - ‪Taqueria El Establo - ‬12 min walk ## About this property ### Cozumel Palace - All-Inclusive Luxury all-inclusive property remodelled in 2025 and located near Cozumel Maritime Terminal Take advantage of free full breakfast, a swim-up bar and a poolside bar at Cozumel Palace - All-Inclusive. This property is a great place to bask in the sun with sunloungers, scuba diving and snorkelling. Indulge in aromatherapy, a body wrap and a facial at Awe-Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - 3 outdoor pools and a children's pool, along with pool umbrellas and a swim-up bar - A round-trip airport shuttle (surcharge), massage treatment rooms and wedding services - A banquet hall, a front desk safe and smoke-free property - A gift shop, a 24-hour front desk and ATM/banking services - Guest reviews say great things about the helpful staff Room features All 169 rooms offer comforts, such as private indoor hot tubs and 24-hour room service, as well as thoughtful touches, such as premium bedding and laptop-compatible safes. Extra amenities include: - Jetted bath, designer toiletries and hairdryers - 40-inch LED TVs with premium channels - Separate sitting areas, mini fridges and daily housekeeping ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included 24-hour room service In-room minibar (all beverages included) In-room liquor dispensers Meals and beverages at companion properties ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Water activities Scuba-diving lessons Snorkelling ### Land activities Fitness facilities Children's club ### Lessons/classes/games Dancing Water fitness ### Entertainment On-site live performances ## Similar properties ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/530000/525800/525790/b3d4607e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Cozumel All Inclusive Zona Hotelera Norte - Pool - All-inclusive - 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All Inclusive Cozumel - On private beach - Pool - Breakfast included - All-inclusive 7.6 Good 1,010 reviews £452 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=12410582&PinnedHotelID=12410582&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/800000/796500/796475/de3726bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Playa Azul Cozumel Zona Hotelera Norte - On private beach - Pool - Breakfast included - Spa 9.2 Wonderful 971 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=796475&PinnedHotelID=796475&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/0cbcd4bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Aura Cozumel - Adults Only - All Inclusive Cozumel - Pool - All-inclusive - Spa - Parking included 6.8 1,161 reviews £446 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=1854031&PinnedHotelID=1854031&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge ### Food and drink - Free full breakfast available daily 7 AM to 11:30 AM - 2 bars/lounges - 4 restaurants - A coffee shop/cafe - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Bugambilias - Flamingos - Gondola - Momo ### Things to do - 3 outdoor pools - Arcade/game room - Children's pool - Evening entertainment - Free children's club - Full-service spa - Health club - Outdoor pool (guest access) - Playground - Scuba diving - Shopping - Snorkelling ### Family friendly - 3 outdoor pools - Arcade/game room - Children's pool - Free children's club - Laundry facilities - Mini-fridge - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Dock - Garden - Pool umbrellas - Terrace ### Full-service spa - 9 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift (109 centimetre wide door) - Wheelchair accessible (may have limitations) ### More - 1 building - 5 floors - Banquet hall - Renovated entire property - March 2025 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Pillowtop mattress - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Jetted bathtub - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 40-inch LED TV with premium cable/satellite channels - IPod dock ### Food and drink - 24-hour room service - Espresso maker - Free bottled water - Free stocked minibar - Mini-fridge ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Iron/ironing board - Laptop-compatible safe - Phone - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 61 per person (return) - Airport shuttle fee per child: USD 61 (return), (up to 17 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 001-007-000955/2025 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Guests under 18 years old are not allowed in the spa ### Property is also known as All Inclusive Cozumel Cozumel All Inclusive Cozumel Palace Cozumel Palace All Inclusive Palace Cozumel Cozumel Palace Hotel Cozumel Cozumel Palace Resort Palace Hotel Cozumel Plaza Las Glorias Cozumel Cozumel Palace All Inclusive All-inclusive property Cozumel Inclusive inclusive p Cozumel Inclusive Inclusive Cozumel Palace All Inclusive Cozumel Cozumel Palace All Inclusive All-inclusive property Cozumel Palace All Inclusive All-inclusive property Cozumel ## Frequently asked questions ### Does Cozumel Palace - All-Inclusive have a pool? ### How much does it cost to stay at Cozumel Palace - All-Inclusive? ### Is Cozumel Palace - All-Inclusive pet-friendly? ### How much is parking at Cozumel Palace - All-Inclusive? ### What time is check-in at Cozumel Palace - All-Inclusive? ### What time is check-out at Cozumel Palace - All-Inclusive? ### Does Cozumel Palace - All-Inclusive provide a shuttle to the airport? ### Are there all-inclusive benefits at Cozumel Palace - All-Inclusive? ### Where is Cozumel Palace - All-Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Cozumel Palace - All-Inclusive Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 7.6 Location ### 9.6 Staff & service ### 9.2 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 724 8 - Good 170 6 - Okay 59 4 - Poor 32 2 - Terrible 18 ## Reviews ### 10/10 Excellent #### Kiley 6 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great food and great staff! Property was very clean! ![Every meal and beverage seemed to be made with intention to please!](https://a.travel-assets.com/ugc/hotel-reviews/ae97317a-cb68-41b2-a615-ada672add96d-1767740741891.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![One of the yummy desserts from the coffee shop!](https://a.travel-assets.com/ugc/hotel-reviews/f3d170a7-e3d7-482a-90c2-c0fe0468e868-1767740741505.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![This resort went over the top for New Year’s Eve! It was amazing!](https://a.travel-assets.com/ugc/hotel-reviews/d03588a6-ac30-4a6b-85c6-79211278a118-1767740742081.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The view from our room!](https://a.travel-assets.com/ugc/hotel-reviews/715246e0-3bb6-42d2-a92a-e618f1a8c56a-1767740741916.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kiley Stayed 5 nights in Dec 2025 ### 8/10 Good #### Chaitanya 5 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The room and service was excellent ##### Chaitanya Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### lynn 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was sparkling clean, the staff were kind and attentive, the amenities are amazing… food, spa services, snorkeling and diving were excellent! ##### lynn Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Robert 23 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was amazing! The property, room, food and beverages were also amazing. ##### Robert Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Rohan 31 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms, courteous staff, excellent variety of food, pools were clean! Everything was awesome, and we had a great time! ##### Rohan Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Karen Michelle 1 Dec 2025 Liked: Cleanliness, property conditions & facilities We were only there 5 days it was spectacular compared to some of the other resorts in the island ##### Karen Michelle Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Susan 3 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities This hotel is the absolute best. We have stayed here ten times and will be back in February and November 2026\. The staff is what makes this hotel so special. Yes, everything is clean, food is great, location is to die for - but the staff treats you like family and they make us want to come back over and over again! ![](https://a.travel-assets.com/ugc/hotel-reviews/6c0da03c-2784-4a2d-9c74-bce9a05a8888-1764786703493.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/223a68c0-b737-4f53-af49-102dc4b23bf9-1764786705719.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/48042b88-668c-4038-9542-bb42eab84100-1764786703547.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ca82653c-b8d8-4bd0-887d-d4b696f74c1b-1764786704645.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Susan Stayed 9 nights in Nov 2025 ### 6/10 Okay #### Christopher 21 Dec 2025 Liked: Cleanliness, property conditions & facilities Room was great. Staff wonderful. Do not enjoy the sales staff pressure ##### Christopher Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Edi 2 Jan 2026 Liked: Cleanliness, property conditions & facilities Everything ##### Edi Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Lynn 7 Nov 2025 Liked: Cleanliness, property conditions & facilities The room was very clean and always restocked. The staff service was very good. ![](https://a.travel-assets.com/ugc/hotel-reviews/c8feaac4-67e9-4a75-96b8-4c5372674bff-1762488520359.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7e983328-1b44-4ca2-b5d3-07482b259852-1762488520044.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lynn Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Happy 7 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great service and the food was amazing. The coffee shop every morning was one of our favorite parts of the day! Service was exceptional. I am drawing a blank on her name now, maybe Jennifer but she was wonderful and could remember our order of 7 drinks every day! We will be back. The kids loved being able to snorkel right there! ![](https://a.travel-assets.com/ugc/hotel-reviews/1e0ce91f-0233-48a4-9b7a-17505a38529c-1765118879148.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/efa75a0a-1812-4feb-9b92-602a6869fb17-1765118869092.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aa2ca879-890b-4d28-b80b-94360d7130be-1765118875273.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/50da260b-ef73-4119-8a41-08f3f682fac9-1765118875368.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Happy Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### MICHAEL 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My wife and i have stayed at the palace several times, all of the staff always do an amazing job of making you feel right at home. ##### MICHAEL Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### GARY 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great properly very safe and clean. Great entertainment and food ##### GARY Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Khalia 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The resort was spotless. Everything was modern, food was excellent! There is no beach. However the amenities make up for it. I rate this place a 10 out of 10\. ![](https://a.travel-assets.com/ugc/hotel-reviews/f50a70ef-be59-443f-a2a2-f57c32781a4d-1762262547378.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Khalia Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Shelley 27 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay ##### Shelley Stayed 7 nights in Jul 2025 ### 8/10 Good #### James 16 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast was really good, food after that is subpar, food quality has suffered. And the Micheal Jackson show is no more, which was a great highlight, sad to see it go. Service was great as always, the staff did their best with what they had. ##### James Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Bonnie 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was so welcoming. Jesus, Antonio, Isamar, Silva, and many many more! ##### Bonnie Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Luisa 22 Sept 2025 Liked: Cleanliness, amenities Even though the weather wasn’t the best the customer service and room was outstanding! ##### Luisa Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### hansel 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service and dinning options ![](https://a.travel-assets.com/ugc/hotel-reviews/27eaa898-5ff7-4d71-a123-bd41fb39fd84-1756838735587.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### hansel Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Sheryl 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The balcony views are beautiful. Our room overlooked the dock area and was very quiet. My only concern about the entire property was the tile. The wet tile was very slick, and 100% of the indoor and outdoor floor was tile. Be careful. ##### Sheryl Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Ramona 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities By far the best report I've ever stayed. It was beautiful, cleaning, perfect location, walked around the area safely, took a water taxi to playa de Carmen, staff was amazing, food was really good, coffee bar was my favorite, the waiter were attentive, relaxed. My next trip will be booked soon ##### Ramona Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### kandice r 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Resort very clean. Staff very polite and helpful. All amenities are CHI. They even have a CHI straightener to use. Only thing I wish they had was ceiling fans. We walked across the street to Chadrauri. Not sure I spelled that correctly, but they had everything we needed. ##### kandice r Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Karen 31 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was great; service impeccable. We booked a honeymoon suite that was wonderful. HOWEVER, watch out for the "Vacation Property Specialists." I repeatedly told one "specialist" NO however he kept hounding me. Quite simply, from where I come from - no means no. Then after that, the "specialist" kept giving me the skunk eye when I past by the area. Like really Cozumel Palace? I also observed another couple being "ambushed" and she shifted from English to Spanish in the event that "specialist" didn't understand. She still felt harassed as I spoke to her about her experience. Upon checking out, another "specialist" flagged me for a coupon discount if I visit again, which I paid $ 299 US for but I have yet so see the email now that I am home. We will stay at this property again however, I will escalate to management if I am harassed again. Not cool Cozumel Palace, not cool. ##### Karen Stayed 9 nights in Dec 2025 ### 10/10 Excellent #### oded 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I came for Iron 70.3 in September, didn’t make a lot of pre-research on the hotel but it’s absolute one of the best Customer Service and Staff I’ve ever experienced in my life. We traveled to Mexico about three times a year and this was one of the number one vacations. We’ve had there the staff was absolutely incredible. I’m going back for sure next year to race again and I signed up for the rewards program ##### oded Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Brandy 4 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff amazing, clean and beautiful property ##### Brandy Stayed 5 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Family 3 Bedroom Ocean Villa By Wyndham Grand Cancun](https://www.expedia.co.uk/Cancun-Hotels-Family-3-Bedroom-Ocean-Villa-By-Omni.h11454603.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Oleo Cancun Playa All Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Oleo-Cancun-Playa-All-Inclusive-Boutique-Resort.h16419073.Hotel-Information) > > [Ocean Maya Royale - 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