Title: Cozumel Palace All Inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cozumel Palace All Inclusive Elegant beach property and 3 outdoor pools ![3 outdoor pools](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/f58e73a8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Couples treatment room(s), body treatments, aromatherapy](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/5fa88ba2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Poolside bar](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/ba42cec4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/73f7c3ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/45da7a94.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Cozumel Palace All Inclusive offers a luxurious retreat near Punta Langosta Pier. Enjoy scuba diving, snorkeling, or sunbathing. The Awe-Spa provides manicures and massages. Three outdoor pools, multiple restaurants, and helpful staff enhance your stay. VIP Access 9.2 Wonderful ## Popular amenities £376 includes taxes & fees 4 Nov - 5 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 9 - Oct 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=28116&PinnedHotelID=28116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=28116&PinnedHotelID=28116&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 10 - Oct 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=28116&PinnedHotelID=28116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=28116&PinnedHotelID=28116&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=28116&PinnedHotelID=28116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=28116&PinnedHotelID=28116&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=28116&PinnedHotelID=28116&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=28116&PinnedHotelID=28116&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/45da7a94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Ocean View Suite - Kids & Teens Free 9.2 Wonderful 91 reviews ### Highlights Balcony Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Mini-fridge - 581 sq ft - Ocean view - Sleeps 4 - 1 King Bed OR 2 Double Beds ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/0a1cb610.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Presidential with Sea View - 1808 sq ft - Sea view - Sleeps 6 ![Superior Honeymoon Suite Ocean Front- King Size Bed | Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/a3eae24b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Honeymoon Suite Ocean Front- King Size Bed 9.0 Wonderful 2 reviews ### Highlights Furnished balcony Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Mini-fridge Free minibar items - 581 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | 21-inch LCD TV with satellite channels, TV, iPod dock](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/2110b091.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Presidential Suite Ocean View - Kids & Teens Free ### Highlights Furnished balcony Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Mini-fridge - 829 sq ft - 2 bedrooms - Sea view - Sleeps 6 - 1 King Bed and 2 Double Beds ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/45da7a94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Ocean View Suite - Book 5 nights, Get 3 Free nights at Punta Cana ### Highlights Balcony Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Mini-fridge Free minibar items - 581 sq ft - Ocean view - Sleeps 4 - 1 King Bed OR 2 Double Beds ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/b4881931.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Standard - 581 sq ft - Sleeps 4 ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/w3586h1008x0y0-6f1246c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Standard with Ocean View - 581 sq ft - Ocean view - Sleeps 4 ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/fb839755.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with Sea View - 570 sq ft - Sea view - Sleeps 2 ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/5d859220.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft Deluxe with Sea View - 818 sq ft - Sea view - Sleeps 6 ![Superior Ocean Front Suite - Kids & Teens Free | Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/38eeadbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Ocean Front Suite - Kids & Teens Free 9.2 Wonderful 17 reviews ### Highlights Furnished balcony Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Mini-fridge - 581 sq ft - Ocean view - Sleeps 4 - 1 King Bed OR 2 Double Beds ![Superior Loft Suite Ocean View - Kids & Teens Free | Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/0a38ed69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Loft Suite Ocean View - Kids & Teens Free 10.0 Exceptional 3 reviews ### Highlights Furnished balcony Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Mini-fridge - 827 sq ft - 1 bedroom - Sea view - Sleeps 6 - 1 King Bed and 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-Cozumel-Palace-All-Inclusive.h28116.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-Cozumel-Palace-All-Inclusive.h28116.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.49902%2C-86.96129&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sjM7UF2usU9j2lNmKFIJKd88FpI=) Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600 #### What's nearby - Stingray Beach - 11 min walk - 0.6 miles - Punta Langosta Pier - 16 min walk - 0.9 miles - San Miguel Church - 2 min drive - 1.6 miles - Cozumel Maritime Terminal - 3 min drive - 1.8 miles - Cozumel Museum - 3 min drive - 1.8 miles #### Getting around - Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 10 min drive #### Restaurants - ‪Restaurant Los Girasoles - ‬1 min walk - ‪Taqueria El Establo - ‬12 min walk - ‪Restaurant Los Arcos - ‬1 min walk - ‪Palapas Bar - ‬6 min walk - ‪El Chef Ángel - ‬19 min walk ## About this property ### Cozumel Palace All Inclusive Luxury all-inclusive property remodelled in 2025 and located near Punta Langosta Pier Take advantage of free full breakfast, a swim-up bar and a poolside bar at Cozumel Palace All Inclusive. This property is a great place to bask in the sun with sunloungers, scuba diving and snorkelling. Indulge in a deep-tissue massage, a body treatment and a facial at Awe-Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - 3 outdoor pools and a children's pool, along with a swim-up bar - A round-trip airport shuttle (surcharge), luggage storage and a banquet hall - Beach towels, a 24-hour front desk and a lift - ATM/banking services, massage treatment rooms and wedding services - Guest reviews say great things about the helpful staff Room features All 169 rooms offer comforts, such as private indoor hot tubs and 24-hour room service, as well as thoughtful touches, such as premium bedding and laptop-compatible safes. Extra amenities include: - Jetted bath, designer toiletries and hairdryers - 21-inch LCD TVs with premium channels - Separate sitting areas, coffee/tea makers and daily housekeeping ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included 24-hour room service In-room minibar (all beverages included) In-room liquor dispensers Meals and beverages at companion properties ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Water activities Scuba-diving lessons Snorkelling ### Lessons/classes/games Dancing Water fitness ### Entertainment On-site live performances ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/21000/20924/ae365381.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Presidente Cozumel Resort Spa by IHG Cozumel - On private beach - Pool - Spa - Pet-friendly 9.4 Exceptional 1,006 reviews £273 includes taxes & fees 11 Oct - 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All Inclusive Cozumel - On private beach - Pool - Breakfast included - All-inclusive 7.6 Good 1,005 reviews £153 includes taxes & fees 18 Oct - 19 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=12410582&PinnedHotelID=12410582&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun-loungers, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/10000000/9440000/9438200/9438146/4e658797.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozumel Hotel & Resort All Inclusive Colonos Cuzamil - Pool - All-inclusive - Spa - Pet-friendly 8.0 Very good 1,065 reviews £143 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=9438146&PinnedHotelID=9438146&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/8f25f68a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Aura Cozumel - Adults Only - All Inclusive Cozumel - Pool - All-inclusive - Spa - Parking included 6.8 1,137 reviews £261 includes taxes & fees 28 Oct - 29 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=1854031&PinnedHotelID=1854031&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge ### Food and drink - Free full breakfast available daily 7 AM to 11:30 AM - 2 bars/lounges - 4 restaurants - A poolside bar - A swim-up bar - Snack bar/deli ### Things to do - 3 outdoor pools - Arcade/game room - Children's pool - Full-service spa - Outdoor pool (guest access) - Playground - Scuba diving - Shopping - Snorkelling ### Family friendly - 3 outdoor pools - Arcade/game room - Children's pool - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - Terrace ### Full-service spa - 9 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift (109 centimetre wide door) - Wheelchair accessible (may have limitations) ### More - 1 building - 5 floors - Banquet hall - Renovated entire property - March 2025 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Pillowtop mattress - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Jetted bathtub - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 21-inch LCD TV with premium satellite channels - IPod dock ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Iron/ironing board - Laptop-compatible safe - Phone - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 61 per person (return) - Airport shuttle fee per child: USD 61 (return), (up to 17 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Guests under 18 years old are not allowed in the spa ### Property is also known as All Inclusive Cozumel Cozumel All Inclusive Cozumel Palace Cozumel Palace All Inclusive Palace Cozumel Cozumel Palace Hotel Cozumel Cozumel Palace Resort Palace Hotel Cozumel Plaza Las Glorias Cozumel Cozumel Palace All Inclusive All-inclusive property Cozumel Inclusive inclusive p Cozumel Inclusive Inclusive Cozumel Palace All Inclusive Cozumel Cozumel Palace All Inclusive All-inclusive property Cozumel Palace All Inclusive All-inclusive property Cozumel ## Frequently asked questions ### Does Cozumel Palace All Inclusive have a pool? > Yes, this property has 3 outdoor pools and a children's pool. ### How much does it cost to stay at Cozumel Palace All Inclusive? > As of 9 Oct 2025, prices found for a 1-night stay for 2 adults at Cozumel Palace All Inclusive on 4 Nov 2025 start from £376.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cozumel-Hotels-Cozumel-Palace-All-Inclusive.h28116.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Cozumel Palace All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Cozumel Palace All Inclusive? > Cozumel Palace All Inclusive doesn't offer parking. ### What time is check-in at Cozumel Palace All Inclusive? > Check-in start time: 3 PM; check-in end time: midnight. ### What time is check-out at Cozumel Palace All Inclusive? > Checkout is at noon. ### Does Cozumel Palace All Inclusive provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 61 per person applies. ### Are there all-inclusive benefits at Cozumel Palace All Inclusive? > Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, scuba-diving lessons, water fitness classes and more. ### Where is Cozumel Palace All Inclusive located? > Located in Colonos Cuzamil, this family-friendly Cozumel property is within a 15-minute walk of Palacio Municipal and Punta Langosta Pier. Punta Morena and Punta Langosta Cruise Terminal are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Cozumel Palace All Inclusive Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 719 8 - Good 174 6 - Okay 61 4 - Poor 32 2 - Terrible 20 ### 9.6/10 Cleanliness ### 9.6/10 Staff & service ### 9.0/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### GARY 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great properly very safe and clean. Great entertainment and food ##### GARY Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Shelley 27 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay ##### Shelley Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Luisa 22 Sept 2025 Liked: Cleanliness, amenities Even though the weather wasn’t the best the customer service and room was outstanding! ##### Luisa Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### kandice r 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Resort very clean. Staff very polite and helpful. All amenities are CHI. They even have a CHI straightener to use. Only thing I wish they had was ceiling fans. We walked across the street to Chadrauri. Not sure I spelled that correctly, but they had everything we needed. ##### kandice r Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### hansel 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service and dinning options ![](https://a.travel-assets.com/ugc/hotel-reviews/27eaa898-5ff7-4d71-a123-bd41fb39fd84-1756838735587.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### hansel Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Ramona 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities By far the best report I've ever stayed. It was beautiful, cleaning, perfect location, walked around the area safely, took a water taxi to playa de Carmen, staff was amazing, food was really good, coffee bar was my favorite, the waiter were attentive, relaxed. My next trip will be booked soon ##### Ramona Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### oded 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I came for Iron 70.3 in September, didn’t make a lot of pre-research on the hotel but it’s absolute one of the best Customer Service and Staff I’ve ever experienced in my life. We traveled to Mexico about three times a year and this was one of the number one vacations. We’ve had there the staff was absolutely incredible. I’m going back for sure next year to race again and I signed up for the rewards program ##### oded Stayed 5 nights in Sep 2025 ### 8/10 Good #### Kenneth 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was very nice and clean. The staff was very thoughtful. The only issue we found was with the pro found with the the ruthless attempts to have us schedule a promotion presentation Fortunately, after they accepted our decline for the promotion presentation, we enjoyed our stay at the palace ##### Kenneth Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Cain Edward 18 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Was the best that we ever went to service was excellent people were very nice and remembered our name ##### Cain Edward Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Brandy 4 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff amazing, clean and beautiful property ##### Brandy Stayed 5 nights in May 2025 ### 10/10 Excellent #### Ashley 27 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort was absolutely amazing! From the welcome refresher drink at check-in to making us feel like family the moment we arrived, everything exceeded our expectations. The staff were incredibly friendly and attentive to every request. The resort itself was spotless and beautifully maintained. We loved the snorkeling and paddleboarding options—snorkeling right off the dock, we saw incredible fish! Highly recommend this resort to anyone looking for a relaxing and memorable getaway. ![](https://a.travel-assets.com/ugc/hotel-reviews/85db5ecf-7509-409d-a21e-76b1909b249c-1753597484845.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fcee776a-33d5-4705-89ad-786034b53ae0-1753597481813.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8eff5274-6a11-4292-867a-06e52fc6b014-1753597482869.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b7ca835d-0861-4b64-b067-72bc179d456b-1753597482927.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ashley Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Laura 16 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Fun place to vacation. Very clean hotel. Staff was wonderful and very helpful. Wood stay again. ##### Laura Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### john taylor 15 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great food , great service, great views, very nice rooms, good snorkeling just off the back ##### john taylor Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### arend 1 Apr 2025 Liked: Staff & service, property conditions & facilities Loved everything about the resort! ##### arend Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Robert 26 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Expedia benefits where limited to the spa and golf, neither of which we where interested in ##### Robert Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Jayme 25 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, excellent dining options and amazing staff. We had such a great time. 10/10 recommend. ![](https://a.travel-assets.com/ugc/hotel-reviews/727c135b-99a3-4e03-989c-a1db3a9d1f66-1748140212440.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/98aa04c5-845b-4fdd-8851-0d5a781e0ac7-1748140216731.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5ee8b393-70c2-4d70-bd43-a793a293cdbe-1748140216908.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jayme Stayed 7 nights in May 2025 ### 10/10 Excellent #### Jeremy 15 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was great! We will definitely stay there again! ##### Jeremy Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### GINA J 22 Jun 2025 Liked: Cleanliness, staff & service Great resort to relax. Food is above average compared to other resorts. Not a lot to do besides eat, drink and hang by the pool. Not a lot of socializing. Skip out on Momo, the Japanese restaurant, the rest were great. ![](https://a.travel-assets.com/ugc/hotel-reviews/47176f4a-5e7c-47de-a8a4-08c4ef30cff1-1750554498662.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4d8c7ef5-3915-4059-83be-9e64592b5f2b-1750554498353.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/869ce674-0839-4215-b4b0-2be32d2819e5-1750554498909.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9ded071d-e5f4-44d9-a91a-4ff8a5d674d0-1750554501935.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### GINA J Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Kevin 13 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff from front desk to cleaning service. ##### Kevin Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Gino 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice staff, Comfortable beds. ##### Gino Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Mark Brandon 26 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place, clean, friendly staff and the wonderful food! ##### Mark Brandon Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Stephenie 15 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This all-inclusive resort is fantastic. The staff is wonderful, it is clean, the food is good, the kids club and spa are excellent. It was truly one of the most relaxing vacations I have ever had. We can't wait to go back. ##### Stephenie Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### John 8 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My wife and I have stayed at 5 all-inclusive hotels within the last year. Given that, this is by far the best! Wonderful food, amazing location and the best hotel staff EVER!! ##### John Stayed 8 nights in Apr 2025 ### 8/10 Good #### jason 23 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice option in Cozumel ##### jason Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Jason Alan 8 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is gorgeous! It isn’t huge so it makes it easy to get around. Best resort in Mexico that we have ever been to! ##### Jason Alan Stayed 9 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Melia Cozumel All Inclusive](https://www.expedia.co.uk/Cozumel-Hotels-Melia-Cozumel-All-Inclusive.h525790.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Family 3 Bedroom Ocean Villa By Wyndham Grand Cancun](https://www.expedia.co.uk/Cancun-Hotels-Family-3-Bedroom-Ocean-Villa-By-Omni.h11454603.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Oleo Cancun Playa All Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Oleo-Cancun-Playa-All-Inclusive-Boutique-Resort.h16419073.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Hard Rock Hotel Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Flamingo Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Flamingo-Cancun-Resort.h888269.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Occidental Costa Cancún All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Occidental-Costa-Cancun-All-Inclusive.h197382.Hotel-Information) > > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information)