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" Big and clean"

"After check in, we went to our room (140) which had a double bed in one room and 2 sofa beds in the adjoining room, lots of space for everyone! One of the sofa beds wasn’t made up so I asked reception for help. They quickly came along with bedding and we went for a swim before dinner. Dinner was served in the bar as there were too few guests to use the restaurant. The food was standard hotel price and quality, it filled a hole but wouldn’t be a reason to return. We returned to our room and despite being a bit too hot, we all slept well. We woke in the morning and fitted in another swim before breakfast. Someone had registered for breakfast under our room number - a non resident and his kids freeloading. My daughter began itching her arm but I thought nothing of it. Over the course of the next couple of hours she was itchy all over and when I looked she had red itchy spots all over both arms, her shoulders and back. I emailed the hotel to let them know so they could check the room/sofa bed and bedding but they haven’t replied. We were due to return on our way back home but have managed to cancel this. We are now out of pocket for antihistamine, creams and washing our clothing at 60 degrees but we learnt an important lesson. I have stayed in many hotels and never thought to check for such things. I don’t think I’ll ever sleep anywhere again without a mattress inspection. "

"Breakfast has so many options and was lovely and fresh. Staff were very friendly and always smiley and helpfull and the pool/spa was very relaxing would definitely recommend staying here"

"I have stayed at this hotel on numerous occasions over the last year and found it to be very comfortable, peaceful, scenic, with lovely staff and good food and also a conveniently close distance to the M4. Generally the accommodation is of a high standard of cleanliness and comfort. I was disappointed on my last visit however, to find that my booked suite had been 'upgraded'. The upgrade was underwhelming, being a single room with a balcony overlooking the lake. Whilst the room was adequate and view nice, this wasn't really an 'upgrade' compared to the suite (which are very well appointed and comfortable) also the balcony appeared to be in some state of disrepair and a bit rickety. I made a complaint on check out that I didn't feel the upgrade was value for money compared to the suite but sadly this does not appear to have been followed up on as I have heard nothing back which is very disappointing."

"Our room was beautifully clean, and freshly renovated. Great swimming pool and spa facilities as well"

"The Speech house was our first stop in the UK after arriving from the US. Having never traveled to the UK before everything was new and different! The staff were extremely kind, helpful, gracious, patient and accommodating. We relied on them for information of all kinds and would have struggle mightily if not for them! The food was very good--beautifully presented and delicious. We were graciously upgraded to a larger cottage room which was a tremendous benefit since we stayed for a week. (Thank you Chaz!) The property is beautiful, historic, and interesting. The trails that were accessible directly from the Speech House were a real treat and perfect for us since we did not have a car. Internet and cell service were mostly only available in the Lodge, so we needed to readjust our thinking and adapt our normal routines, which is a good thing. In our room some of usual creature comforts were a little lacking, but being in the forest in such an historic place with wonderful people more than made up for that! We can highly recommend the Speech House, especially to foreign travelers. "

"Beautiful house with an amazing team and service "

"Room cleanliness was very poor. Staff were generally approachable and helpful. Spa was ok but cleanliness was poor. Breakfast (included) was very limited."

"Great value for a night for our family and breakfast, inclusive of use of pool which waa tired but fine for us"