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The Woolpack is simply the best Inn that I’ve stayed at. Gorgeous building (complete with ghost?). Staff that are genuinely friendly, a pub packed with locals that must be the friendliest in the Country. I was lucky to be there for Thursday night karaoke… honestly I’ve arranged my diary to be there on Thursdays. If you like an authentic pub, great food, superbly comfortable accommodation and a strong community spirit.. (and maybe a ghostly nun).. then this is the best place to stay!

Restaurant and bars fantastic old England atmosphere. Restaurant food reasonable price and excellent. Shower and toilet a little cramped. Comfortable bed and good coffee, tea biscuits provided. Breakfast good with plenty of choice. Loads of character definitely worth a visit.

Just the ease of driving up to the main entrance to check in and friendly staff making the process easy in the middle of the night.

A warm welcome on our arrival and was checked in quickly and escorted to our room. Staff were terrific, dinner plentiful, warm ambience and fairly busy. The room is small but fine for one night and price. The only thing was the headboard in room 2 was flaking off. Such an easy fix but very visible when you first walk in - an impression that makes you think what else is wrong here. Also a couple of cleaning products left in room. Again, not a big deal, but careless. Would recommend to stay for a...

We had nice stay one night. We had nice Valentin night and good breakfast. Thank you very much.

Beautiful setting, excellent facilities and attentive and friends staff. Couldn't ask for more!

Highly recommend this above all others if staying in Long Melford. The two superb rooms are five star. We had a wonderful stay and a great breakfast.

Very welcoming hosts and very accomodating to matching my business schedule.

The rooms ar very comfortable and very clean. The staff are vary amiable, breakfast was excellent. At the price I paid, I was delighted to stay here

I don’t usually leave property reviews, and I tend to avoid places without a host check-in due to past bad experiences. However, I must say the check-in process was the easiest I’ve come across, clear instructions and codes made it seamless. The room was a delight and had everything I needed. I’ll definitely be using Urban again!

Stunning property, gorgeous & delightfully helpful owners ( Doug & Kay)& in a beautiful part of the country. Close to good restaurants, historical villages & towns. Just a perfect weekend retreat.

Beautiful setting, very helpful staff, lovely hotel excellent restaurant.

One of the most stunning hotels in the UK that I have ever stayed in. Impeccable service.

Fab hotel, great amenities, lovely staff. Would stay again

Great place. Lovely rooms. Very clean. Great breakfast!