Search Marks Tey Cottages

"The staff were friendly and helpful and my room was spacious, bright, airy and clean. The bed was huge and very comfortable. The amenities were basic but I had everything I needed, including a much needed fan as it was a hot day! The hotel itself is nothing special, the decor is a little run down and in need of a paint job in some areas. My bathroom had rust in the bath and the finish was needing some tlc. The front entrance to the hotel clearly had a no smoking sign which was ignored as it had a strong smell of cigarettes which was not a good first impression. I’m not a fan of self check in at a hotel- it’s not nice to arrive and find the reception unmanned. I did call for assistance which came quickly however and the member of staff was very helpful. It was pretty average place and ok if you just need to stay for a night."

"Dirty towels on the corridor floor for at least 20 hours. Room carpet badly stained. Room smelt musty and was tired and poorly equipped. Key cards kept failing and had to be reprogrammed. Communal areas were grim and unwelcoming. A very depressing stay despite the staff trying to be helpful. "

"Enjoyed breakfast very much. All fresh produce "

"We stayed here on our Ruby Wedding Anniversary as we had our wedding reception here and this was the first time we had gone back in 40 years! Staff very attentive and had sprinkled red hearts on the bed and on our dining table with little lights.The food was delicious, lovely evening meal and very good breakfast in the morning. Over all a lovely nostalgic stay for us and we will definitely return."

"We were given the wrong room"

"I stay here most weeks for work and always made to feel at home and comfortable in the room booked Staff are always helpful"

"Very nice room but a small shower cubical"

"The spa and hotel operate as separate businesses, which means charges cannot be added to the hotel room bill. Unfortunately, this was not explained to us at check-in. While at the spa, we ordered a few drinks and I did not have my card with me. Instead of offering a convenient solution, the staff advised me to get changed, return to my room to collect my card, and then come back to settle the bill. It was an extremely disappointing and inconvenient experience."

"Some updating and painting might freshen up the hallways and rooms but they were clean."