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"Hotel was in very poor condition and unkempt rooms"

"Faulty towers type of hotel. Cold and old like a scary movie type of place."

"A bit dates but clean and lovely staff"

"Great stay for the price. The room was clean, amenities basic but they suit just fine. Strong enough Wi-Fi for me to take meetings, and check in/out were very easy. Free parking for all guests behind the hotel was perfect for what I needed. It’s in city centre and across from a club, but with earplugs I slept very well. Nearby shops, restaurants, and a great stay for exploring the region."

"It was close to the city centre"

"The staff were very friendly, welcoming and efficient. The food was very good. The hotel is very comfortable, well furnished and very quiet being a little remote. No outside noise and very little noise inside the hotel even with coach parties staying over. Looking forward to my next visit."

"Brilliant "

"A welcoming and helpful check-in at this stunning Victorian hotel right next to the train station and shops. The rooms were spotlessly clean and cosy with comfy beds, full of amenities. The staff were friendly. Thanks again! (also for storing my mountain bike) :)"

"Had to pay extra for using the spa facilities however we went down twice during our stay and you could have just walked straight in. Didn’t check if we had paid or not."