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"Loved the Royal themed room. Staff are all wonderful"

"Convenient location with many shops and places to eat round about. Staff are helpful."

"The bath tub was not suitable for elderly folk or short people as it was difficult to get into and exit. Other than that, everything was comfortable and convenient. "

"The location and lobby of this hotel were fantastic. The doorman was so incredibly friendly and helpful (wish I could recall his name). The bars and restaurants were great. However, the room itself was tired. Carpet needed to be replaced, furniture was worn, very few plugs in the room, etc. The bathroom was large but the shower was tiny, and the tile needed a deep cleaning, or replacing. The room was relatively quiet, which was nice. Housecleaning needed to be a little more consistent. Found a candy bar in the chair, someone else’s soap in the shower, and they were inconsistent with leaving caffeinated coffee. Bed was comfortable. Room service food quality after midnight was atrocious (jet lag). The chicken on the Caesar salad was grey, and the lettuce was wilted. "

"the room is not clean, bed sheets and matress are old i mean what to expect, right? but the location is very good"

"Spa was superb room delightful, location great, doorman on entry just so welcoming… If I have one complaint- found £55 for breakfast a bit outrageous- would return to hotel but out for breakfast!"

"Very nice hotel Clean & modern Staff was fantastic "

"Everything was exceptional . Clean and comfortable , staff was so helpful and friendly . Food was delicious, location was perfect - so close to things we wanted to see and do. The hotel was stunning ."

"Fantastic room, great amenities, very helpful and kind staff. The water bottles and snack snacks in the room are complementary, which is a nice treat!"