Search Shopping Hotels in Chilworth

"This was my second stay, the room was missing the usual shower cap and the bath shower gel bottle was empty, the guide button on the tv didnt work either. Carpet by the bed was Threadbare, breakfast i feel could be a bit better, only fried eggs out, maybe put scrambled too for people who want a more healthy choice, that said its such a peaceful hotel, didnt hear any noise and bed is super comfy!!"

"Excellent location. Parking in underground car park good and inexpensive. Staff were very helpful. The Air conditioning was not functioning however was being repaired. As the weather wasn’t too bad this was not an issue during our stay."

"excellent"

"Great breakfast, plenty of choice, well located and convenient parking."

"We didn’t have Breakfast as meeting up with relatives at Restaurants in Bishops Waltham and Winchester. However, it was a quiet and peaceful Hotel in lovely Grounds with friendly staff and accommodation suitable for most stays at reasonable prices. Cruise packages would be an excellent reason to book this Hotel."

"The room was nice, ive stayed before and the standards vary. But overall a lovely stay with a nice pool, jacuzzi and sauna for free with the stay. Free parking and comfy beds. "

"Quick checkin, friendly staff and very nice breakfast. Plenty to choose from at the breakfast buffet. It was a perfect spot to stay overnight before catching a cruise from Southampton. Shopping center and many restaurants within walking distance too."

"We recently stayed at this hotel after breaking down on our journey. Unfortunately, we couldn’t make our first night and phoned the hotel to explain the situation. The woman we spoke to didn’t seem very interested or concerned, and we were disappointed that nobody even asked if we were okay given the circumstances. When we finally arrived the following evening around 5:30pm, the staff there were friendly and welcoming, and the stay itself was pleasant. However, the lack of empathy and customer care during our initial phone call left a negative first impression. Overall, the hotel itself was fine, but better communication and understanding in situations like this would really improve the customer experience."

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